Help Desk Analyst (Jobs in Richmond, VA)   Requirement id 154784 Job title Analyst Job location in Richmond, VA Skills required Help Desk, MICROSOFT WINDOWS, Office 365, Open Date 20-Aug-2025 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Help Desk, MICROSOFT WINDOWS, Office 365, Start Date :8/25/2025 End Date :12/31/2025 Submission Deadline :8/26/2025 Client Info : DCJS Note: * Seeking an innovative Help Desk/Desktop Support Specialist in Richmond, Virginia. * This position must provide exceptional customer service while providing the end user with desktop, laptop, and tablet support services. Description : we are seeking a collaborative and innovative team player to serve as a full-time Help Desk Specialist in Richmond, Virginia. This position supports all aspects of the criminal justice system. This position must provide exceptional customer service while providing the end user with desktop, laptop, and tablet support services. Public service offers the opportunity to do important rewarding work while maintaining a healthy work-life balance. If you want to be part of an agency that cares about our constituents, rigorously advocates and promotes opportunities for all Virginians, wed love to have you join us! What you will do: Helping resolve issues staff are encountering with their hardware and/or software, including desktops, laptops, tablets, printers, scanners, or monitors, as well as Microsoft Office applications. Maintaining an inventory of agency software and hardware. Working with VITA to manage the refresh process in order to take advantage of equipment upgrades. Providing security for file shares and other applications. What the ideal candidate must possess: At least one year of experience providing help desk and desktop support. A strong work ethic and exceptional customer service skills. Demonstrated experience with PCs, laptops, tablets and other hardware. Demonstrated experience with Microsoft operating systems including Windows 10 and Windows 11. Detailed experience with Microsoft Office and application support. Demonstrated skills with supporting remote users. Working knowledge of help desk ticketing systems. Basic understanding of computer networking. Troubleshooting skills with ability to resolve problems quickly and thoroughly. Documented experience working as an active, contributing team member, as well as an independent and self-motivated employee. Good oral communications skills with the ability to interact with all levels of agency personnel. Ability to think strategically and cross culturally, and independently implement new initiatives and projects. Ability to articulate, both orally and in written form, clear and concise program objectives and goals and summarize achievements of programs in reports and other documents as requested. Demonstrated ability to meet critical deadlines, handle multiple assignments, changing priorities, and ensure timeliness and quality of completed assignments.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 154784 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Help Desk job openings in Richmond, VA Jobs List SCC - Desktop Support Specialist (764577) Create date: 22-May-2025 Start date : 06/09/2025 End Date : 12/31/2025 Submission deadline : 5/27/2025 Client Info : SCC Note: * Agency Interview Type : Web Cam Interview Only * Onsite Description : 100% ON SITE from Day 1 Parking is NOT provided for contractors .... (This job is for - Help Desk Jobs in VA Richmond Specialist - (in Richmond, VA)) SCC - Technical Support Analyst 2 (757121) Create date: 06-Feb-2025 No of Submissions : 2 Start date : 02/20/2025 End Date : 01/31/2026 Submission deadline : 2/11/2025 Client Info : SCC Note: * Agency Interview Type : Web Cam Interview Only * Hybrid * TO NOTE: ON SITE REQUIRED: first 30 days - 100% ON SITE required for training.... (This job is for - Help DeskMS Office Jobs in VA Richmond Analyst - (in Richmond, VA)) DGS - Technical Support Analyst 3 - (747385) Create date: 09-Oct-2024 No of Submissions : 2 Start date : 10/28/2024 End Date : 10/31/2025 Submission deadline : 10/15/2024 Client Info : DGS Note: * Agency Interview Type : Web Cam Interview Only * Onsite * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th.... (This job is for - Help DeskDNS Jobs in VA Richmond Analyst - (in Richmond, VA)) SCC Technical Support Analyst 2 (731722) Create date: 14-Mar-2024 Hybrid Start date :04/01/2024 End Date : 04/01/2025 Submission deadline : 3/19/2024 Client Info : SCC Description : ------------------------------------------------------ **local candidates required due to onsite requirement **Candidate selected MUST work onsite 100% in the first.... (This job is for - Help DeskMS Office Jobs in VA Richmond Analyst - (in Richmond, VA)) DGS Technical Support Analyst 2 (712633) Create date: 07-Jun-2023 Onsite Start date :06/26/2023 End Date :12/11/2023 Submission deadline :6/9/2023 Client Info :DGS Description : ------------------------------------------------------ IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. Parking is NOT provided for contr.... (This job is for - Help DeskNetwork Jobs in VA Richmond Analyst - (in Richmond, VA))    Help Desk job openings in other states Jobs List Help Desk III - 145859 Create date: 15-Aug-2025 Start Date :9/15/2025 End Date :06/30/2026 Submission Deadline :8/22/25 at 4:00 PM CST. Client Info : DOA Note: * Interview Process: one Teams interview, two max. Video and Audio on. * Duration: Until 6/30/26 with possibility of extension * Onsite or Remote: .... (This job is for - Help DeskSharePoint Jobs in WI Madison Consultant - (in Madison, WI)) Project Manager - Intermediate - 7444 Create date: 10-Jul-2025 Start Date :8/4/2025 End Date :12 Months from projected start date Submission Deadline :7/17 at 5:00 PM EST. Client Info : SCSM Note: * Interview Process: 1 round, In Person * Duration of the Contract: 12 months * Work Location: Fully onsite & Candidate must .... (This job is for - Help Desk SCSM Jobs in SC Columbia Manager - (in Columbia, SC)) Help Desk I - 144160 Create date: 01-Jul-2025 Start date : 07/28/2025 End Date : 06/30/2026 Submission deadline : 7/8/2025 4:00:00 PM Client Info : DOA Note: * PLEASE NOTE THIS IS A 3RD SHIFT POSITION FULLY ON SITE IN MADISON WI. * Looking to move as quick as possible. Please be sure candidates are ready to interview next.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) GA DDS Help Desk Analyst 1 (762935) Create date: 05-May-2025 Start Date :5/26/2025 End Date :06/30/2026 Submission Deadline : 05/08/2025 Client Info : DDS - IT Note: * LOCAL CANDIDATES * This position is located at DDS Headquarters in Conyers, Georgia. * MUST be Bilingual, Spanish/English Description : .... (This job is for - Help Desk MS Office Jobs in GA Conyers Analyst - (in Conyers, GA)) Network Technician - Repost Network Technician Create date: 25-Apr-2025 Start Date :5/5/2025 End Date :06/30/2025 Submission Deadline :04/29/2025 Client Info : CO DOT Note: * Position Location: On Site * Candidate Must Be Local Description : The purpose of this NOC position is to provide a proactive response and res.... (This job is for - Help DeskLinux Jobs in CO Golden Consultant - (in Golden, CO))    Help Desk job openings in VA Jobs List VSP - Technical Support Analyst 4 (759390) Create date: 10-Mar-2025 Onsite No of Submissions : 2 Start date : 04/01/2025 End Date : 09/30/2025 Submission deadline : 03/14/2025 Client Info : VSP Note: * Agency Interview Type: In Person Only * VITA Services support analyst Description : Virginia State Police .... (This job is for - Help Desk Jobs in VA NorthChesterfield Analyst - (in North Chesterfield, VA)) VDOT Technical Support 2 ONSITE Salem, VA (706606) Create date: 22-Mar-2023 Onsite Start Date : 04/03/2023 End Date : 06/30/2023 Submission Deadline : 3/24/2023 Client Info : VDOT Description : *candidates local to the Salem, VA area required *candidate will be required to work ONSITE daily M-F 8-5pm, NO excep.... (This job is for - Help Desk Jobs in VA AveSalem Specialist - (in Ave Salem, VA)) ABC - Operations Support Analyst (697245) Create date: 03-Nov-2022 Hybrid Start date :11/21/2022 End Date :06/30/2023 Submission deadline :11/7/2022 Client Info :ABC Description : **There IS available parking at this facility for contractors at no cost. Must comply with ABCs evolving COVID policies. To Note: Current PO is bac.... (This job is for - Help Desk Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) ABC - Operations Support Analyst (682006) Create date: 29-Apr-2022 Start date:05/16/2022 End date :06/30/2022 Submission Deadline:5/4/2022 Client Info:ABC Description : **There IS available parking at this facility for contractors at no cost. Must comply with ABCs evolving COVID policies. To Note: The current PO is based on fiscal year .... (This job is for - Help Desk Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) ABC - Operations Support Analyst (678652) Create date: 22-Mar-2022 Start Date :04/11/2022 End Date :06/30/2022 Submission Deadline: :03/25/2022 Client Info: ABC Note : * Agency Interview Type: Web Cam Interview Only Description: **There IS available parking at this facility for contractors at no cost. <.... (This job is for - Help Desk Troubleshoot Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) (Analyst: Help Desk, MICROSOFT WINDOWS, Office 365, in Richmond, VA)

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