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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Analysis DSS And DMA Programs Manager
(Jobs in Sf, CA)
 
Requirement id 88765
Job title Manager
Job location in SF, CA
Skills required Excel, Powerpoint, Analysis, DSS And DMA Programs
Open Date 18-Feb-2019
Close Date
Job type Contract to Hire
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Manager: Excel, Powerpoint, Analysis, DSS And DMA Programs

Candidate must be your W2 Employee.

Job Description :



The Digital Sales & Service (DSS) Product Management team is looking for a strong candidate to optimize the Small Business sales funnel (researching and applying online, mobile phone and tablet) on it.



The team manages the end-to-end sales customer experience and performance on the Web, Product Selection Tools, and Product Applications/Web Forms.



This is an excellent opportunity to impact the business and customer experience by providing critical thought leadership; championing initiatives to make our sales funnel more effective in terms of conversion, and generating sales and leads; and delivering exceptional digital experiences to help our customers borrow responsibly.



This position is a combination of Product Management, Project Management, Execution, Strategy, Analysis, Competitive Research, and Partnership. You will work directly with other Product Managers across the organization, Customer Experience Designers, Sr. Digital Executives, and Project Managers to develop and implement digital checking, savings and debit card experiences to meet the needs of our customers and business.





Product Management

· Lead Digital project teams in the execution of projects, which support the Small Business strategy.

· Work closely with project teams to proactively identify innovative options and solutions to the business and customer needs/problems.

· Partner on developing scope and requirements and ensuring solutions are compliant with regulatory and Wells Fargo standards.

· Define Consumer and Business Deposits Digital Sales and Application opportunities; develop business cases; and manage ongoing monitoring for projects and programs.

· Conduct strategic business and customer analysis to identify inefficiencies in the site and use the results to resolve problems and improve efficiency of the customer experience.

· Analyze reporting data and develop ideas for new projects or enhancements.

· Conduct competitive analysis, prioritize and identify initiatives to execute that will elevate the sales throughput of the platform.

· Synthesize 3rd party research from Forrester, Bank Monitor and others into actionable recommendations for projects initiated by the DSS team or product group partners.

· Continually mine internal customer path data to uncover findings and develop customer intelligence.



In order to be successful, you will need a highly-developed capacity to work with and influence diverse functional areas, both within the Digital Team and within other lines of business, Risk/Compliance, and technology groups. You will also need experience managing products and multiple concurrent projects, ranging from concepts in ideation to platform features already in production.





Required Qualifications

· 5+ years of product management experience, product development experience, or a combination of both





Desired Qualifications

· Strong analytical skills with high attention to detail and accuracy

· Knowledge and understanding of internet, mobile, and tablet technology

· Knowledge and understanding of small business products, policies, and procedures

· Ability to negotiate, influence, and collaborate to build successful relationships

· Excellent verbal, written, and interpersonal communication skills

· Ability to execute in a fast paced, high demand, environment while balancing multiple priorities

· Ability to work effectively
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 88765 while calling.
 
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