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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Analysis Research Time Management Skills Mitigation Strategies. Problem Resolution
 
Requirement id 108738
Job title Consultant
Job location in Durham, MI
Skills required TroubleShooting Skills, Excellent Oral And Written Communication Skills, Analysis, Research Time Management Skills Mitigati
Open Date 29-Jul-2020
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Consultant: TroubleShooting Skills, Excellent Oral And Written Communication Skills, Analysis, Research Time Management Skills Mitigati

Start Date : 07/29/2020
End Date : 08/06/2020
Submission Deadline : 08/06/2020

Client Info : NCDHHS-NCFAST

Note:

* Interview Type : Either Webcam Interview or In Person

* Please Note: Extensive statewide travel is required up to 80% of the time. Work hours may occasionally include evenings and weekends. please note- until receiving notification from the state, this will be remote, however, extensive travel will resume at the discretion of client. Details regarding expenses included below.

*

Description :

It requires the services of a County Support Liaison to assist county client users with production system navigation and support.

This role is an client Readiness Liaison to provide on-site support for county department of social services clients users as they learn the clients Case Management System. This position uses knowledge of clients functionality, as well as understanding of how counties provide delivery of services to guide new users in correct navigation and submission of case data in the system. This role uses excellent written and verbal skills to effectively coach and communicate information as well as to escalate issues to management as they arise. This role may coordinate with other clients business team and project team members to troubleshoot, replicate and report errors and/or unexpected outcomes within the system. The County Support Liaison acts as an integral part of Readiness and Implementation Support initiatives to facilitate meetings, conferences, and other activities to advocate for and foster effective communication, and maintain communication with state and county staff to clarify statutory, policy and procedures concerns impacting or related to one or more program areas. Extensive statewide travel is required up to 70% of the time. Work hours may occasionally include evenings and weekends.

Expense Information:

Travel expenses are reimbursed using the states protocol for submitting expenses after travel. Per diem is paid directly to the contractor, most hotel expenses are direct billed to the state resulting in no out of pocket for the contractor. The contractor will, at the direction of management, either ride with an employee driving a state car or drive their personal vehicle and be reimbursed mileage after travel.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 108738 while calling.
 
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(Consultant: TroubleShooting Skills, Excellent Oral And Written Communication Skills, Analysis, Research Time Management Skills Mitigati in Durham, MI)
     
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