Analytical Skills Troubleshooting Consultant (Jobs in Baltimore, MD)   Requirement id 113282 Job title Consultant Job location in Baltimore, MD Skills required Written And Verbal Communication Skills, SQL Command, Analytical Skills, Troubleshooting Open Date 22-Jan-2021 Close Date Job type Contract to Hire Duration 9 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Written And Verbal Communication Skills, SQL Command, Analytical Skills, Troubleshooting Candidate must be our W2 Employee. Job Description: Terms: 6 Month Contract + Location: Remote Duration: 9 months+ Client: Government Integrator, Healthcare Tier 3 Helpdesk/Application Support Specialist needed to trouble shoot and resolve customer reported issues that have not been solved by the Tier 1 and Tier 2 helpdesk. This individual will provide support of critical work to safeguard the foods, drugs, devices, biologics, and veterinary products that the Agency regulates. These systems continue to evolve to meet emerging business needs and to support new mandates and initiatives. It is important to respond to customer needs and issues. Specific Roles & Responsibilities: Respond to email, assigned tickets with a team of 3-4 peers to ensure timely closure of issues within documented program service level agreements Respond and contact customers to ensure timely and accurate closure of issues and provide follow up information as required Update and review the Known Error repository for existing issues that are recurring in nature or document new issues to provide information for error handling for future, similar problems Provide occasional (approximately 1 weekend per month after a 3 month start up period) Operating system, Oracle and Environmental patching support for application checkout and coordination – Note Hours can be offset within a 2 week period to reduce overtime Support shifts within a team structure – core hours that require coverage are 8AM – 9PM with a team that works together to ensure customer responses Required Skills: Proven experience working in applications (or equivalent college coursework) with SQL commands (Queries, Insert, delete, update) Demonstrated trouble shooting and analytical skills Demonstrated ability to learn/adapt/apply new skills and techniques Ability to perform data and information co-relationships Excellent verbal and written communication skills, including experience working directly with customers to close on issues Ability to work across 2 shifts and be flexible with hours (with prior notice) Ability to work approximately 1 weekend per month (possible on call) after a 3 month ramp up time Desired Skills: Experience with Oracle databases Experience or working knowledge of Remedy or Service now ticking systems or similar helpdesk tracking applications PL/SQL knowledge Ability to perform and recognize trends of data for tickets 1 to 3 years as a SME or tier 2/3 helpdesk experience with database issues and with an Associates degree or higher Or 4 year degree in a related field (CS, IT, Math, SE) with related coursework in Database management and concepts   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 113282 while calling.   Other jobs in MD: Annapolis (1), Baltimore (34), Baltimore Maryland (1), Beltsville (3), Downtown Baltimore (1), Elkridge (1), Frederick (2), Hanover (1), North Baltimore (2), Owings Mills (1), Rockville (1), Sparks (2), Timonium (4), Woodlawn (7), Written And Verbal Communication Skills job openings in Baltimore, MD Jobs List Workday Tech Trainer Content Developer - 72583 Create date: 04-Mar-2021 Note: This is a backfill for a current Apex placement. Good shot here. candidates must have good experience with Workday financials and HCM make sure the training experience is already in the resume! Job Description: Client has an immediate Workday Tech Trainer & Content Developer opportunity supporting a City client in the Ba.... (This job is for - HCM Jobs in MD Baltimore Developer - (in Baltimore, MD)) Business Systems Analyst - 68500 Create date: 14-Oct-2020 Candidate must be our W2 Employee. Job Description : It is currently has an immediate opening for a Business Analyst in the greater Baltimore area with one of our larger financial clients. This person will be joining the Research Platform Front Office technology team. This position is focused on the analysis, requirements and .... (This job is for - job Jobs in MD Baltimore Analyst - (in Baltimore, MD)) Network Engineer (ACI) - 65977 Create date: 18-Aug-2020 Note :Candidates must be in country 3 out of last 5 years Job Description : It has an intimidate need for a Sr. Network Engineer to support one of our larger federal government integrator clients in the Baltimore, Maryland area. General Description Provide expert support, analysis, research, and advi.... (This job is for - TCPIP Jobs in MD Baltimore Engineer - (in Baltimore, MD)) ServiceNow Administrator - 40792 Create date: 27-Nov-2018 Job Description : ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform day-to-day support, administration and maintenance of the ServiceNow platform including scripting, configuration, integrations and administration. Work with IT Service Management process owners to build requested items and tasks using workflows to m.... (This job is for - job Jobs in MD Baltimore Administrator - (in Baltimore, MD)) ServiceNow Architect - 39287 Create date: 10-Oct-2018 Job Description : Responsibilities of the ServiceNOW Architect: Create, document, and evangelize ServiceNow configuration, design, development, and integration; communicate best practices/frameworks Build the long-term strategic roadmap for ServiceNow solutions Communicate with the internal teams in non-t.... (This job is for - job Jobs in MD Baltimore Architect - (in Baltimore, MD))    Written And Verbal Communication Skills job openings in other states Jobs List DMAS - Business Analyst 3(762841) Create date: 30-Apr-2025 Start date : 05/19/2025 End Date : 06/30/2025 Submission deadline : 5/5/2025 Client Info : DMAS Note: * Agency Interview Type : In Person Only * Onsite * REPLACING 760236 ON SITE 3 days per week and remote 2 days per week. Duration expected to go 6 mo - 1 yr be.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT - Enterprise Data Steward - In Person (761780) Create date: 25-Apr-2025 Start date : 05/05/2025 End Date : 06/30/2025 Submission deadline : 4/30/2025 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Onsite Description : The VDOT Enterprise Data Steward will apply business knowledge and technical expertise in deve.... (This job is for - Data Architect Jobs in VA Richmond Consultant - (in Richmond, VA)) Network Technician - CDOT Network Technician Create date: 09-Apr-2025 Start date : 04/28/2025 End Date : 06/30/2027 Submission deadline : 04/13/2025 Client Info : CO DOT Note: * Position Location : On Site * Candidate Must Be Local Description : The purpose of this NOC position is to provide a proactive response an.... (This job is for - job Jobs in CO Golden Consultant - (in Golden, CO)) DHHS Sr IT Project Mgr (759418) Create date: 26-Mar-2025 Start date : 05/01/2025 End Date : 04/30/2026 Submission deadline : 04/01/2025 Client Info : NCDHHS-PMO Note: * Agency Interview Type : Either Webcam Interview or In Person * Hybrid Description : The NC Department of Health and Human Services (DHHS) is se.... (This job is for - job Jobs in NC Raleigh Consultant - (in Raleigh, NC)) Systems Administrator - Advanced-11619-1 Create date: 24-Mar-2025 Start date : 4/17/2025 Submission deadline : 4/1/2025 Client Info : Department of Revenue Note: Q) INTERVIEW PROCESS (phone, video, or in-person, how many rounds of i/vs, etc)? A) One to two rounds of in-person interviews (video or phone options available as needed, but not preferred) Teamwork Jobs in SC Columbia Administrator - (in Columbia, SC))    Written And Verbal Communication Skills job openings in MD Jobs List Senior Asset Management Analyst - 72294 Create date: 24-Feb-2021 Note: experience with software licensing for large infrastructure projects - Oracle, Windows, Cisco. Candidate must be our W2 Employee. Candidate must be local: Yes Job Description: PRIMARY PURPOSE OF THE POSITION The Software Asset Management Sr Analyst is responsible for daily control of the .... (This job is for - job Jobs in MD OwingsMills Analyst - (in Owings Mills, MD)) Splunk Administrator - 69895 Create date: 04-Dec-2020 Job Description : It has an opportunity for a Splunk Administrator to join one of our larger Financial Clients in the region. This person will be joining a Production Support team and will be a Splunk Expert on the team. Location: Owings Mills, MD. Remote until the pandemic is over, then on site. Duration: 6 month.... (This job is for - Splunk Jobs in MD OwingsMills Administrator - (in Owings Mills, MD)) Data Analyst - 41685 Create date: 03-Jan-2019 Candidate must be our own W2 Employee We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : ROLE: Data Analyst/ Business Analyst LOCATION: Rockville, MD OVERVIEW: Apex Systems has an immediate need for a mid to senior level Data Analyst / Business Analyst t.... (This job is for - job Jobs in MD Rockville Analyst - (in Rockville, MD)) SQL Developer - J-11-370-391 Create date: 10-Dec-2018 Technical skills Three or more years of programming experience Proficient in SQL and Relational Database Concepts and Design (SQL Server, Oracle, Sybase) Experience with Crystal Reports (8.5, 11.5, up to more current versions) Experience with scripting languages (PowerShell, Perl or Python) Experience with .NET (C#/VB) a.... (This job is for - job Jobs in MD OwingsMills Developer - (in Owings Mills, MD)) SDET - 38672 Create date: 19-Sep-2018 Candidate must be our W2 Employee We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : ROLE: Java Developer LOCATION: Washington DC Metro ROLE OVERVIEW: It has an immediate opening for a mid to senior level Java Developer. The position is on a long term contract basis.... (This job is for - Java J2EE Jobs in MD Rockville Consultant - (in Rockville, MD)) (Consultant: Written And Verbal Communication Skills, SQL Command, Analytical Skills, Troubleshooting in Baltimore, MD)

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