Analytical Skills Deadline Oriented Environment. Document Analysis Organizational S   Requirement id 118404 Job title Consultant Job location in Madison, WI Skills required Written And Oral Communication Skills, Problem Solving Skills, Analytical Skills, Deadline Oriented Environment. Document Open Date 09-Aug-2021 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Written And Oral Communication Skills, Problem Solving Skills, Analytical Skills, Deadline Oriented Environment. Document Start Date :08/23/2021 Submission Deadline :Wednesday, 8/18/21, 12:00 PM Note : * Preference: local candidates. * Maximum number of submissions: total of 2 candidates per vendor * Qualified candidates may be invited for an interview some time the week of August 23rd. Description : It is seeking one (1) highly motivated and capable person to help answer front line calls via incoming phone or front desk service to meet Madison College Technical Services (TS) needs for faculty/admin staff. This work includes answering technical questions on varied TS procedures and software that is used by the college. This role requires someone with customer service skills. Someone who can work with issues through the phone or in person and someone that can be comfortable under pressure. If this person has exposure to an incident tracking systems (ServiceNow) it would be a plus. This individual must have the ability to work independently in a high volume environment. The hours for this position in 11 am – 7 pm, Tuesday through Friday and Saturday 7:00 am – 3:30 pm. Independently implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services, and suggests changes to existing products or services to better aid the end user. Requires at least 4-6 years of experience in the field. Familiar with a variety of the fields concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Independently, performs a variety of tasks. A wide degree of creativity and latitude is expected. This position will report directly to the Director, Customer Service in Technology Services. Consultant Title: “Help Desk 3 Consultant” Core Qualifications • Must have solid phone/soft skills and customer service experience. Organization. Ability to maintain composure with end customers. Ability to follow-through on expectations tasks and ensure work assignments are completed. Ability to effectively communicate, both orally and in written form. • Experienced working in a deadline-driven environment, handling and prioritizing multiple tasks. • Excellent conceptual, problem solving, and analytical skills. • Ability to work independently or as a member of a team on complex tasks. • Demonstrated competency in documenting solutions for both technical and functional audiences. Duties and Responsibilities Provide Services and TS through Customer Service Work with Tier 2/3 staff in a professional manner Support PC troubleshooting/imaging Work with documentation specialist • Assess needs of customers. • Work independently. • Participate as a team member to achieve successful business process. • Communicate status to management and teams. Desired Behaviors Display energy and initiative in solving problems Follow all possible avenues to get the job done Adaptable – undertake a variety of tasks willingly Work effectively with a variety of personalities and work styles Quality – demonstrate appropriate quality and thoroughness in their work Decisive – ability to make decisions quickly when faced with multiple options Ability to influence others in decided course of action Integrity – act with personal integrity at all times Professional – work with their teams processes Confront problems, propose solutions and take owners   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118404 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Written And Oral Communication Skills job openings in Madison, WI Jobs List Quality Assurance Analyst I - 122947 - SP Create date: 02-Oct-2023 Start date : 10/23/2023 End date : 06/30/2024 Submission deadline : 10/6 at 4:00PM CST. Client info : DHS Note : * Interview Process: Virtual Interviews * Duration: 6/30/24, extensions will be considered during renewal process * Remote or On-site? Candidate MUST be a .... (This job is for - job Jobs in WI Madison Analyst - (in Madison, WI)) COBOL Mainframe Programmer IV - 118167 - SP Create date: 17-May-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : Thursday, May 18th at 4:00PM CST. client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be s.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) COBOL Mainframe Programmer IV - 118162 - SP Create date: 17-May-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : 5/18/2023 4:00:00 PM client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up .... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) Project Manager III - 118169 - SP Create date: 16-May-2023 start date : 7/1/2023 End date : 06/30/2024 submission deadline : Thursday, May 18th at 4:00PM CST. client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will .... (This job is for - job Jobs in WI Madison Manager - (in Madison, WI)) Data Warehouse Developer III - 118127 - SP Create date: 16-May-2023 start date : 07/01/2023 End date : 06/30/2024 submission deadline : Wednesday, May 17th at 4:00PM CST. client info : DCF Note : * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews wi.... (This job is for - job Jobs in WI Madison Developer - (in Madison, WI))    Written And Oral Communication Skills job openings in other states Jobs List VDOT - Business Analyst - BISD (761252) Create date: 22-Apr-2025 Start date : 05/05/2025 End Date : 06/30/2025 Submission deadline : 4/25/2025 Client Info : VDOT Note: * Agency Interview Type : In Person Only * Hybrid Description : The Virginia Department of Transportation (VDOT) Business Integrated Solutions Division (BISD).... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) NCDOT - Technical Specialist- Junior (761340) Create date: 08-Apr-2025 Start date : 04/28/2025 End Date : 10/24/2025 Submission deadline : 04/14/2025 Client Info : NCDOT Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : **The candidate will need to come onsite on the first day to collect equipment.** job Jobs in NC Raleigh Specialist - (in Raleigh, NC)) Senior Quality Assurance Engineer - Tax Focus-140694 Create date: 10-Mar-2025 No of Submissions : 2 Start date : 04/14/2025 End Date : At least 26 Months from projected start date Submission deadline : 3/13 at 3:00 PM CST. Client Info : Job Service Note: * Location: 100% Remote * Interview Process: • Virtual interviews conducted via Mi.... (This job is for - job Jobs in ND Bismark Engineer - (in Bismark, ND)) NCDIT - Data Quality IT Project Manager (740811) Create date: 10-Dec-2024 Remote No of Submissions : 2 Start date : 10/01/2024 End Date : 10/01/2025 Submission deadline : 12/11/2024 Client Info : NCDIT Note: * Agency Interview Type: Webcam Interview Only Description : Plan, execute, and oversee data quality projects to ensu.... (This job is for - Project Manager Jobs in NC Raleigh Manager - (in Raleigh, NC)) IT Administrative Support - 63661 Create date: 19-Nov-2024 No of Submissions : 1 Start date : 11/19/2024 End Date : 06/30/2025 Submission deadline : 11/21/2024 Client Info : APS - IT Note: * Position Location : On Site Description : IT Administrative Support Purpose: The Atlanta Pub.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Written And Oral Communication Skills job openings in WI Jobs List Project Manager 2 - WISCJP00014091 Create date: 30-Jul-2018 Start Date : 09/04/2018 End Date : 12/31/2018 Submission Dead Line : Due to SCS 08/02/2018 by 8:00 a.m. Client Info : MILWCNTY-IMSD Description : Project Change Lead – Communications (Flexible, part-time contract position) Position is part time. Flexible hours on Tuesday, Wed.... (This job is for - job Jobs in WI Milwaukee Manager - (in Milwaukee, WI)) (Consultant: Written And Oral Communication Skills, Problem Solving Skills, Analytical Skills, Deadline Oriented Environment. Document in Madison, WI)

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