ITSM ServiceNow BMC Jira Javascript JSON ITIL Developer (Jobs in Atlanta, GA)   Requirement id 159086 Job title Developer Job location in Atlanta, GA Skills required ITSM, ServiceNow, BMC, Jira Javascript JSON ITIL Open Date 10-Sep-2026 Close Date Job type Contract Duration 9 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Developer: ITSM, ServiceNow, BMC, Jira Javascript JSON ITIL Start date : 10/1/2026 End Date : 06/30/2027 Submission deadline : 9/16/2026 Client Info : DPH Note: *Remote *Either Web Cam or In Person Description: Under broad supervision, configures, customizes, enhances, and supports the Ivanti Neurons for ITSM platform. Works with business users, OIT teams, and project stakeholders to translate service-management requirements into workflows, business rules, forms, automation, integrations, dashboards, reports, and service catalog solutions. Supports testing, releases, production deployment, troubleshooting, documentation, and ongoing platform operations using ITSM/ITIL practices. Experience with comparable enterprise ITSM platforms such as ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus may be considered. Job Duties and Responsibilities (overall tasks and expectations of the position): Collaborate with business users and technical stakeholders to understand, document, and translate requirements into scalable ITSM solutions. Configure, customize, and enhance Ivanti workflows, business rules, forms, layouts, business objects, dashboards, reports, and automation. Develop and support Service Request, Service Catalog, Incident, Change/Release, and Knowledge Management modules and related platform capabilities. Build and support integrations using REST APIs/JSON and other supported integration methods; troubleshoot data, workflow, and platform issues. Develop service-management reporting, analytics, and operational dashboards; use SQL for reporting and troubleshooting, with SSRS experience preferred. Prepare and maintain technical documentation, including configuration documentation, workflow diagrams, deployment instructions, and change/release notes. Support system testing, User Acceptance Testing (UAT), demonstrations, environment promotion, production deployment, post-production validation, and support. Participate in Change Advisory Board (CAB) activities and take ownership of ITSM platform change requests through implementation and closure. Work closely with PM, BA, QA, and development team members in an Agile/CI/CD delivery model, including two-week sprint cycles and coordinated module development. Perform other assignments as required. Minimum Qualifications (based on the job code): At least two (2) years of hands-on experience configuring, developing, or supporting an enterprise ITSM platform. Experience configuring workflows, business rules, forms, service catalog items, reports, dashboards, and automation. Working knowledge of JavaScript, SQL, REST APIs/JSON, workflow management, and low-code/no-code configuration principles. Understanding of ITSM/ITIL processes, including Incident, Service Request, Change/Release, Knowledge, and Service Catalog management. Qualifications (based on the needs of the position): Hands-on experience with Ivanti ITSM / Ivanti Neurons for ITSM or ITAM, including familiarity with the Ivanti object model. Comparable development/configuration experience with ServiceNow, BMC, Jira Service Management, or ManageEngine ServiceDesk Plus. Experience with project/package development, version management, environment promotion, and release practices for low-code platforms. Strong SQL skills; experience with SQL Server Reporting Services (SSRS) is preferred. Experience working in Agile/Scrum, CI/CD, or DevOps delivery models. ITIL certification is preferred. Additional competencies Strong analytical, troubleshooting, and problem-solving skills. Strong written and verbal communication and stakeho   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 159086 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), ITSM job openings in Atlanta, GA Jobs List GDOT Sr. ServiceNow Developer (805203) Create date: 16-Jun-2026 Start date :7/14/2026 End Date :06/30/2027 Submission deadline :06/22/2026 Client Info :GDOT Note: *Agency Interview Type:Web Cam Interview Only *Work Arrangement:Hybrid *Local Atlanta Candidates Only Descripton: Job Summary: As a Senior ServiceNow Developer, you wil.... (This job is for - JavaScript ITSM Jobs in GA Atlanta Developer - (in Atlanta, GA)) GA DHS - ServiceNow Administrator (713214) Create date: 20-Jun-2023 Remote Start date :07/17/2023 End Date :06/30/2024 Submission deadline :06/26/2023 Client Info :DHS Description : *PLS do NOT submit candidates previously submitted to #710543. Certification in ServiceNow System Administration, REQUIRED (MUST UPLOAD CERTIFICATION) Key Respo.... (This job is for - ITSM Jobs in GA Atlanta Administrator - (in Atlanta, GA)) GA TECH - OIT - ServiceNow IT Project Manager Sr. (658730) Create date: 03-Aug-2021 Start Date :08/23/2021 End Date :06/30/2022 Submission Deadline :08/06/2021 Client Info : Georgia Tech - OIT Note : * Agency Interview Type:Either Web Cam or In Person Description : As the ServiceNow IT Project Manager you will be responsible for managing.... (This job is for - ITSM Jobs in GA Atlanta Manager - (in Atlanta, GA)) GA TECH - OIT-ServiceNow Technical Product Owner Sr (658736) Create date: 03-Aug-2021 Start Date :08/23/2021 End Date :06/30/2022 Submission Deadline :08/6/2021 Client Info : Georgia Tech - OIT Note : * Agency Interview Type: Either Web Cam or In Person Description : The Technical Product Owner Sr. will work with the IT Service Management .... (This job is for - ITSM Jobs in GA Atlanta Consultant - (in Atlanta, GA))    ITSM job openings in other states Jobs List Desktop Support II - 164880 Create date: 24-Aug-2026 Start date :9/21/2026 End Date :06/30/2027 Submission deadline :8/31/2026 at 4:00 PM CST Client Info : DFI Note: * Interview Process: Teams with camera on * Duration of the Contract: 6/30/2027, with potential for at least 1-year extension * Onsite or Remote? FULL TIME ONSITE. .... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI)) AGFC IT Asset Manager/Technical Support (809846) Create date: 21-Aug-2026 Start date :9/7/2026 End Date :06/30/202 Submission deadline : 5/17/2026 Client Info :0808 Note: * Work Arrangement: Onsite Description: * Join the Arkansas Game and Fish Commission as a Field IT Support Technician, serving as a vital link for tech support across our statewide oper.... (This job is for - ITSM Help Desk Jobs in AR LittleRock Consultant - (in Little Rock, AR)) Quality Assurance Engineer - SB26-1249-QE1-2027 Create date: 24-Jun-2026 Start date :7/13/2026 End Date :06/30/2027 Submission deadline : 06/29/2026 Client Info : CO Judicial Note: * Candidate Must Be Local * Position Location: Hybrid Description: The Quality Assurance (QA) Analysts role is to develop and establish quality assurance st.... (This job is for - ITSMQuality Assurance Jobs in CO Denver Engineer - (in Denver, CO)) ServiceNow Developer (797906) Create date: 30-Mar-2026 Start date : 04/06/2026 End Date : 04/05/2027 Submission deadline : 04/06/2026 Client Info : NCDHHS-AM Note: * Agency Interview Type : Webcam Interview Only * Remote Description : We are seeking a ServiceNow Developer / Builder to support the design, configura.... (This job is for - ITSM Jobs in NC Raleigh Developer - (in Raleigh, NC)) Business Analyst/Consultant II - 141493 Create date: 01-Apr-2025 Start Date : 4/21/2025 End Date : 06/30/2025 Submission Deadline : 4/8/2025 at 4:00PM CST Client Info: UW - Madison Note: * Interview Process: Virtual interviews via Teams * Duration of the Contract: Through 6/30 with the possibility of extension Onsite or Remote.... (This job is for - ITSM ITIL Jobs in WI Madison Analyst - (in Madison, WI))    ITSM job openings in GA Jobs List BACKFILL - ServiceNow Developer - 54599 Create date: 24-Oct-2019 Description : Responsibilities and Duties Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, Web services, tables, menus, client scripts, UI Scripts, ACLs, UI Pages and scripted REST APIs. Provides configuration and customization including, but not limited to: user interface, wor.... (This job is for - ITSM ServiceNow Jobs in GA Marietta Developer - (in MARIETTA, GA)) ServiceNow Developer/Admin - 53934 Create date: 10-Oct-2019 Description : Responsibilities and Duties Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, Web services, tables, menus, client scripts, UI Scripts, ACLs, UI Pages and scripted REST APIs. Provides configuration and customization including, but not limited to: user interface, wor.... 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