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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Business Analyst Troubleshoot Analyst
(Jobs in BANNOCKBURN, IL)
 
Requirement id 64069
Job title Analyst
Job location in BANNOCKBURN, IL
Skills required Business Analyst, Problem Solving Skills, Communication Skills, Troubleshoot
Open Date 14-Sep-2017
Close Date
Job type Contract
Duration 8 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Business Analyst, Problem Solving Skills, Communication Skills, Troubleshoot

Start Date : 10/16/2017
End Date : 05/14/2018
Submission Dead Line : 09/20/2017
Description :


System Administrator/support role for Taleo Performance, Recruiting and Onboarding (Transitions) and OBIEE Analytics modules. Will provide day to day support for a Global end user base (Recruiters, employees, external candidates). Perform system configuration tasks under direction of the Administrators. Project support as required. Knowledge of system application security and compliance best practices. Ability to triage issues for assigning or escalating to the appropriate team. Monitor the end-user support channels/queues. Partner with 3rd party vendor support and consultants as necessary. Collaborate with cross-functional support teams, including HR Operations, HRIT, Talent Operations on support inquiries and tasks. Solid knowledge of the application development process. Generate standard and ad-hoc reports for customers. Assist in system audits. Strong communication skills (verbal/written). Sense of urgency with strong follow-up skills. Bachelors degree preferred or relevant work experience in systems or business. 5+ years experience in applying information systems solutions to business problems. Experience in system testing, validation, problem resolution, and training. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Background in:

Oracle/Taleo and Oracle Business Intelligence (required)

Excellent communication skills:

Strong analytical, problem solving and process skills and the ability to apply these skills to day to day operational support

Proven business process development, implementation, and improvement skills.

Experience with global user base/support

High customer service focus and level of support

Understanding of internal/external support queues and mechanisms, issues identification, analysis and troubleshooting.

Strong communications skills - oral and written

Microsoft Office Suite

Partner with cross-functional teams on Talent System Integrations and support

Workday Performance/Talent Module Experience a plus but not required.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 64069 while calling.
 
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