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Business Analyst Business Procedures BRD Test Scripts Software Test Analyst College
 
Requirement id 99477
Job title Analyst
Job location in Trenton, NJ
Skills required Business Analyst, Customer Service, Helpdesk Support, Business Procedures BRD Test Scripts Sof
Open Date 25-Oct-2019
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Business Analyst, Customer Service, Helpdesk Support, Business Procedures BRD Test Scripts Sof

start date:10/21/2019
End date: 04/30/2020
submission deadline:10/31/2019

client info : Judiciary

Description:
The Business Analysis 4 serves as a business analyst/helpdesk support for projects involving critical data processing systems for the New Jersey Judiciary. Relevant work experience: 3 to 5 years.

Responsibilities:
The BA will be responsible for the support of various Judiciary applications.
- The analyst will be expected to monitor the helpdesk, accept helpdesk tickets, analyze the problem reported and assist the user with a resolution in a timely manner.

- The analyst will be expected to document the issue and resolution, test the application to replicate the issues reported and be able to understand Use Cases, Business Requirements Documents, User Stories, Test Scripts and any other related documentation. The BA will be expected to work in fast paced projects and will be expected to be organized, multitask, take initiatives and be customer friendly.

Skills required:

- Experience with Business Analysis, Software Testing and Customer Service/End User Support/Helpdesk Support.
- Knowledge of various documentation including BRD, FRD, Use Cases, User Stories, Test Scripts etc.
- Ability to analyze complex business processes, work flows and assist the user with the issue and resolution.
- Good communication skills required.
- 4 year college degree or equivalent study required.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 99477 while calling.
 
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(Analyst: Business Analyst, Customer Service, Helpdesk Support, Business Procedures BRD Test Scripts Sof in Trenton, NJ)
     
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