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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
CCENT Cisco Routers. Windows7 10and Microsoft Office Consultant
(Jobs in Newark,
 
Requirement id 73645
Job title Consultant
Job location in Newark, CA
Skills required CCENT, Asset Management, FIELD SUPPORT TECHNICIAN, Cisco Routers. Windows7 10and Microsoft
Open Date 21-Sep-2018
Close Date
Job type Contract to Hire
Duration 3 Months
Compensation DOE
Status requirement not found
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Consultant: CCENT, Asset Management, FIELD SUPPORT TECHNICIAN, Cisco Routers. Windows7 10and Microsoft

Candidate must be our own W2 Employee

We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens

Job Description :

Location: Palo Alto, CA

The Field Services Technician II is responsible for onsite installation, configuration, repair, and maintenance for a variety of end user and network devices at the clients locations across the San Francisco Bay Area. The Field Services Technician II will additionally provide L2/L3 support as required and work with the Service Desk and desktop engineering teams to identify and remediate recurring issues. In addition the Field Services Technician II is a responsible for the management of the Asset Management Lifecycle including Shipping and Receiving, Inventory Control, License Management, Maintenance Renewal and Inventory Decommissioning and Disposal across the work environment. This includes execution of process improvements, quote management for IT hardware and software requests, ordering, receiving, returning, and delivering of IT hardware assets.

The job duties listed are typical examples of work performed by positions in this job classification, and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field.
Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues.
Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams.
Provide service and customer support during field visits or dispatches, representing the clients IT in a professional and businesslike manner.
Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software.
Oversee onsite initial basic network troubleshooting, port activation and deactivation at the clients locations.
Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions.
Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips.
Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required.
Provide technical support and setup during special events at the clients locations such as conferences
Complete accurate and timely updates in Asset Management tracking system.
Maintain and track asset data including but not limited to warranty, license, and maintenance information for technology service assets across the work environment.
Coordinate and manage asset audits and manage exceptions through a remedial action management process.
Ensure process compliance by managing the remedial / corrective action management process for any breaches that occur throughout the lifecycle.
Ensure equipment is per the defined the clients standards
Work closely and build relationships with the clients vendors. Participate in gathering bids for large purchases and assist management in negotiating better pricing.
Consult with Project Managers for procurement of IT hardware for projects and manage procurement

Education

Four year college degree or advanced c
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 73645 while calling.
 
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Jobs List

GA DEKALB Network Technician 1 (658337)
Create date: 30-Jul-2021
Start Date :8/23/2021
End Date :06/30/2022
Submission Deadline :08/4/2021

Client Info : Dekalb - IT

Note :

* Agency Interview Type: Web Cam Interview Only

Description :

Under direct supervision, accountable for assisting higher level Network Technicians d.... (This job is for - CCENT Jobs in GA Decatur Consultant - (in Decatur, GA))
 
 
(Consultant: CCENT, Asset Management, FIELD SUPPORT TECHNICIAN, Cisco Routers. Windows7 10and Microsoft in Newark, CA)
     
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