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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
outlook Powerpoint Strong Organizational Skills ITIL Written And Oral Communication
 
Requirement id 157706
Job title Consultant
Job location in Madison, WI
Skills required Desktop Support, Excel, outlook, Powerpoint Strong Organizational Skills
Open Date 26-Mar-2026
Close Date
Job type Contract
Duration 2 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Desktop Support, Excel, outlook, Powerpoint Strong Organizational Skills

Start date : 04/20/2026

End Date : 06/30/2026

Submission deadline : 4/2/2026 4:00:00 PM

Client Info : DOT

Note:

* Interview Process: via Microsoft Teams

* Remote or Onsite: Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy.

Description :

This position works as a member of the IT Service Desk team, under the general supervision of the IT Madison Support Supervisor. The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Support Technician is to provide first line support for all customers utilizing the Client IT services. The Service Desk Support Technician is responsible for logging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands.

This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. In addition to providing phone support to customers, this position will also perform installation, maintenance and problem resolution of desktop platforms, software, and operating systems. This position will assist in the development and maintenance of the support knowledgebase, training and documentation. This position maintains a strong customer focus, attention to detail, prioritization, and effective communication.

A Service Desk support person must be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. They must possess the maturity and reliability to independently provide user support accurately and consistently. Customers include all Client staff throughout the state, Bureau of Information Technology (BITS) peers, as well as select government and private sector contacts. Interactions can occur between personnel in the Department and throughout the Bureau, other technical support personnel, extranet business partners, vendors, Division of Enterprise Technology (DET) personnel and the occasional citizen, etc. Most work is performed in a call center application environment; work is assigned to the individual through an automatic call distribution and the technician documents all work performed within a designated tracking system.

This Position also requires the following of all rules and regulations regarding safety and maintaining the high safety and health standards developed and approved by the Department. This includes but is not limited to; reporting incidents/accidents/ near misses that resulted or could have resulted in personal injury, maintaining safe working conditions and wearing appropriate personal protective equipment in designated areas, and offering safety and health suggest that would reduce risks to workers.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 157706 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
Desktop Support job openings in Madison, WI
Jobs List

Desktop Support IV - 156287
Create date: 11-Mar-2026
Start date :4/6/2026
End Date :06/30/2026

Submission deadline :3/18/2026 at 4:00 PM CST

Client Info : DFI

Note:

* Interview Process: Teams with camera on

* Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. The selected hire will be onsite in Madison 4 .... (This job is for - ITSM Jobs in WI Madison Consultant - (in Madison, WI))

Systems Engineer II -151197- Rebid
Create date: 13-Nov-2025
Start date : 12/01/2025
End Date : 06/30/2026

Submission deadline : 11/17/25 at 4:00 PM CST.

Client Info : DFI

Note:

* Interview Process: Teams

* Duration of the Contract: 6/30/2026, likely to be extended

* Onsite or Remote? Candidates must be CURRENT WI residents. No .... (This job is for - job Jobs in WI Madison Engineer - (in Madison, WI))

Desktop Support IV - 143598 - Rebid
Create date: 11-Jun-2025
Start Date :7/1/2025
End Date :06/30/2026

Submission Deadline :6/13/25 4:00 PM CST

Client Info : DOC

Note:

* This is an in-person job with no remote work. Candidate must have ability to work a flexible schedule and days lasting longer than 8 hours

* Interview .... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk III - 142875 - Rebid
Create date: 20-May-2025
Start Date :7/1/2025
End Date :12/31/2017

Submission Deadline :05/22/2017

Client Info : DCF

Note:

INTERVIEW NOTES:

• Phone and web based interviews will be acceptable.
• However, an in--person interview may be required.
• Interviews will be set up shortly a.... (This job is for - Jobs in WI Madison Consultant - (in Madison, WI))

Desktop Support IV -134816
Create date: 09-Sep-2024
Bid Limit Per Vendor : 2

Start date : 10/21/2024

End Date : 06/30/2025

Submission deadline : 9/13/2024 at 4:00PM CST.

Client Info : DCF

Note :

NOTICE - Candidates that are submitted to this posting and do not meet the required qualifications, restrictions, or requirements wil.... (This job is for - Jobs in WI Madison Developer - (in Madison, WI))
 
 Desktop Support job openings in other states
Jobs List

Client Technologies Technician - Entry - 9437
Create date: 16-Jan-2026
Start date :2/16/2026
End Date :12 Months from projected start date

Submission deadline :1/23 at 5:00PM EST.

Client Info : SCDOT

Note:

* Interview Process: 1 round, virtual (video required)

* Work Location: Role is fully onsite

* Candidate location: Candidate MUST be a SC r.... (This job is for - job Jobs in SC Columbia Consultant - (in Columbia, SC))

Desktop Support Technician - 64654
Create date: 16-Jul-2025
Start Date :10/1/2025
End Date :04/30/2026

Submission Deadline :07/25/2025

Client Info : CT DOC

Note:

* Position Location: On Site

Description:

The Board of Pardons and Paroles in Waterbury has an exciting opportunity for a Media Production Technician
.... (This job is for - Jobs in CT Wethersfield Consultant - (in Wethersfield, CT))

ID-SBOE - End User Technical Support (761453)
Create date: 08-Apr-2025
Onsite

Start date : 04/21/2025

End Date : 07/18/2025

Submission deadline : 04/14/2025

Client Info : Idaho Office of State Board of Education

Note:

* Agency Interview Type: In Person

* This position provides technical assistance to computer, system and phone users on a vari.... (This job is for - job Jobs in ID Boise Consultant - (in Boise, ID))

Desktop Support Technician -63115
Create date: 14-Aug-2024
No of Submissions : 4

start date : 08/19/2024

End date :02/14/2025

submission deadline : 08/19/2024

client info : ATL - AIM General

Note:

* Position Location : On Site

Description :



Job Title: IT De.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA))

Desktop Support Tech Sr -62628
Create date: 25-Apr-2024
No of Submissions : 2

start date : 05/06/2024

End date :11/01/2024

submission deadline : 04/29/2024

client info : ATL - AIM Aviation Services

Note:

* Position Location: On Site

Description :



Departmen.... (This job is for - job Jobs in GA Atlanta Consultant - (in Atlanta, GA))
 
 Desktop Support job openings in WI
Jobs List

Desktop Support I - 154661
Create date: 02-Feb-2026
Start date : 2/23/2026

End Date : 12/31/2026

Submission deadline : 2/9/2026 4:00:00 PM

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Duration: This is a 9-month contract.

* Onsite or Remote? Candidate MUST be a WI resident. No Relocati.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))

Desktop Support I - 152642
Create date: 18-Dec-2025
Start date :1/26/2026
End Date :12/31/2026

Submission deadline :12/29/2025 at 4:00 pm CST.

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Onsite or remote? Candidates MUST be a current Wisconsin resident or willing to relocate at the candidates own expens.... (This job is for - job Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))

Desktop Support I - 149534
Create date: 07-Oct-2025
Start Date : 11/10/2025
End Date : 12/31/2025

Submission Deadline : 10/14/2025 4:00:00 PM

Client Info: Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Duration: Until 12/31/25 with the possibility to be renewed yearly.

*Onsite or remote? Can.... (This job is for - job Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI))

Desktop Support I -147579
Create date: 08-Sep-2025
Start Date :10/13/2025
End Date :12/31/2025

Submission Deadline :9/15/2025 4:00:00 PM

Client Info: Milwaukee County

Note :

* Onsite or remote? Candidates MUST be a current Wisconsin resident or willing to relocate at the candidates own expense. This is a 100% onsite position. job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))

Desktop Support I - 145366
Create date: 06-Aug-2025
Start Date :9/2/2025
End Date :12/31/2025

Submission Deadline :8/13/2025 at 4:00 pm CST.

Client Info : Milwaukee County

Note:

* Interview Process: Microsoft Teams

* Duration: Until 12/31/25 with the possibility to be renewed yearly.

* Onsite or remote? Candi.... (This job is for - job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI))
(Consultant: Desktop Support, Excel, outlook, Powerpoint Strong Organizational Skills in Madison, WI)
     
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