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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
CRM Salesforce.Com Management Systems Management Experience Associates Degree Commun
 
Requirement id 104177
Job title Consultant
Job location in Waltham, MA
Skills required Problem Solving Skills, CRM, Salesforce.Com, Management Systems Management Experience
Open Date 28-Feb-2020
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: Problem Solving Skills, CRM, Salesforce.Com, Management Systems Management Experience

Job Description :

Customer Solutions Representative opening in Waltham, MA!



Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

Apex has an opportunity for a Customer Solutions Representative role in the Greater Boston area. This is a 6+ months contract position and the pay rate is flexible depending on experience. Here are the details:

Position: Customer Solutions Representative
Apex Job ID: 1052994
Location: Waltham, MA
Rate: Negotiable based on experience
Duration: 6+ months

Position Description:


This position would be responsible for responding to customer billing inquiries, administrative, program management and support functions related to interconnecting customer-owned distributed generation facilities. These activities would support areas such as, but not limited to, contract administration, renewable energy and net metering programs, various stakeholder reporting, online portal management, process improvement and on-going operational responsibilities for such facilities in accordance with applicable interconnection requirements involving FERC, ISO-NE, ISO-NY, state regulatory and incentive programs, and corporate tariffs and operating procedures.

* Provide support in administering Community DG programs and other incentive programs.
* Assist in maintaining records of the DG project beyond the first-time setup of the account.
* Help troubleshoot various billing, metering and account maintenance issues after the interconnection.
* Process administrative, program-related and design changes for existing DG projects.
* Provide billing support for the development of Distributed Energy Resource (DER) programs across various service territories.
* Act as the primary point of contact for internal & external stakeholders for aftercare activities.


Required Skills:

1. An associate degree in a related area and 2 years of related experience is required

2. Customer Management experience in the utility industry

3. Knowledge of renewable energy programs and interconnection

4. Proficiency with Customer Management systems (CRM, Salesforce etc)

5. Excellent project management and problem-solving skills
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 104177 while calling.
 
Other jobs in MA: Boston (103), Burlington (1), Cambridge (1), Canton (3), Chelsea (9), Franklin (1), Lexington (2), Malden (10), Marlborough (2), Maynard (2), Newton (1), Quincy (6), Sharon (1), Waltham (1), Welesley (1), Wellesley (6), Westborough (1), Westbourough (1),
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(Consultant: Problem Solving Skills, CRM, Salesforce.Com, Management Systems Management Experience in Waltham, MA)
     
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