Communication Ms Office Suite MS Word EXCEL PowerPoint Visio And Microsoft Project   Requirement id 148098 Job title Consultant Job location in Richmond, VA Skills required Bachelor Degree In Computer Science, Communication, Techinical Support, Ms Office Suite MS Word EXCEL PowerPoint Open Date 25-Jun-2024 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Bachelor Degree In Computer Science, Communication, Techinical Support, Ms Office Suite MS Word EXCEL PowerPoint Hybrid Max Submittals by Vendor: 2 Start date : 07/22/2024 End Date : 12/31/2024 Submission deadline : 6/28/2024 Client Info : City of Richmond Description : ------------------------------------------------------ The Customer Service Division of DPU is seeking a skilled Process Writer to develop creative and engaging content for various operational areas. This includes job/desk aids, process reminders, procedural checklists, FAQs, operating procedures, and other relevant documentation. The ideal candidate will be proficient in the Microsoft Suite, Teams, and possess a toolkit of modern software applications to enhance content creation and distribution. Key Responsibilities: Content Development: Create and manage comprehensive documentation such as standard operating procedures (SOPs), job aids, FAQs, newsletters, and other relevant content for employee consumption. Collaboration: Meet with business owners and front-line staff to understand business needs and translate these into clear, actionable content. Work closely with internal stakeholders to ensure alignment and consistency in messaging, branding, and style. Editing and Quality Control: Edit existing content to ensure voice, grammar, and style are consistent with established branding and style guidelines. Framework Development: Develop and maintain a standard operating procedure framework to support consistent and effective content development. Regular Updates: Review and update information on a daily, weekly, and monthly basis to ensure all content remains current and relevant. Updates and Maintenance: Stay up to date on operational changes and ensure all content is current and relevant. Create and schedule process reminders, distribute process changes, and other time-sensitive information via Microsoft Teams for multiple division channels. Content on Demand: Respond to urgent content creation requests, delivering high-quality materials within tight deadlines. Qualifications: Education: Bachelors degree in English, Communications, Technical Writing, or a related field. Experience: Minimum of 3 years of experience in technical writing, content creation, or a similar role within a utility or operations environment. Skills: Proficient in Microsoft Office Suite, Teams, and Canva. Strong writing and editing skills with a keen eye for detail. Ability to understand and translate technical information into clear, concise documentation. Excellent communication and interpersonal skills. Ability to work independently and manage multiple projects simultaneously. High level of competence in technology, including AI, website updating, OneDrive, and other complex digital sharing tools. Preferred Qualifications: Experience in the utility industry, particularly in water and gas operations. Familiarity with modern software applications used in content creation and distribution. Experience writing process and procedures for customer service or a call center Experience writing process and procedures for government or federal regulations. Prefer candidate to have their own toolkit of authoring and content creation tools.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 148098 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Bachelor Degree In Computer Science job openings in Richmond, VA Jobs List Elect - GIS Developer 4 (759543) Create date: 11-Mar-2025 Remote No of Submissions : 2 Start date : 03/31/2025 End Date : 12/31/2025 Submission deadline : 03/17/2025 Client Info : ELECT Note: * Agency Interview Type: Web Cam Interview Only * Senior GIS Systems Architect * Remote Role, Candidates must be in .... (This job is for - job Jobs in VA Richmond Developer - (in Richmond, VA)) VDOT Business Analyst - AMD (758435) Create date: 27-Feb-2025 Hybrid No of Submissions : 2 Start date : 03/17/2025 End Date : 06/30/2025 Submission deadline : 06/30/2025 Client Info : VDOT Note: * Agency Interview Type: In Person Only * In office at VDOT - 1401 East Broad Street, Richmond, VA - at least 3 days per week. job Jobs in VA Richmond Analyst - (in Richmond, VA)) VRS Project Manager 1 (755197) Create date: 16-Jan-2025 No of Submissions : 2 Start date : 02/17/2025 End Date : 08/15/2025 Submission deadline : 1/22/2025 Client Info : VRS Note: * Agency Interview Type : Both Phone and In Person * Hybrid Description : This role involves coordinating the efforts of.... (This job is for - job Jobs in VA Richmond Manager - (in Richmond, VA)) VDOT Business Analyst - AMD (745992) Create date: 06-Sep-2024 No of submissions : 2 Start date : 09/16/2024 End date : 06/30/2025 Submission Deadline : 9/11/2024 Client info : VDOT Note : * Agency Interview Type : In Person Only * Hybrid * In office at VDOT - 1401 East Broad Street, Richmond, VA - at least 3 days per week.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) SCC - IT Security Analyst 4 (711346) Create date: 23-May-2023 Hybrid Start date :06/19/2023 End Date :04/18/2024 Submission deadline :5/25/2023 Client Info :SCC Description : ------------------------------------------------------ The SCC seeks an IT Security Analyst for the Health Benefit Exchange (HBE). This position will work under the direct.... (This job is for - CMS Jobs in VA Richmond Analyst - (in Richmond, VA))    Bachelor Degree In Computer Science job openings in other states Jobs List GA DHS Senior Cloud Application Architect (761460) Create date: 14-Apr-2025 Start date : 05/05/2025 End Date : 06/30/2025 Submission deadline : 04/18/2025 Client Info : DHS Note: * Agency Interview Type: Either Web Cam or In Person Description : We are seeking an experienced and highly skilled Solution Architect to join our team. The ideal candida.... (This job is for - job Jobs in GA Atlanta Architect - (in Atlanta, GA)) GA DHS - ADA Tester (761513) Create date: 11-Apr-2025 Start date : 05/05/2025 End Date : 06/30/2025 Submission deadline : 04/17/2025 Client Info : DHS Note: * Agency Interview Type : Web Cam Interview Only * Hybrid Description : Please do NOT submit candidates previously submitted to #757700 Duties and .... (This job is for - CSS Jobs in GA Atlanta Tester - (in Atlanta, GA)) GA DHS - ADA Tester (758270) Create date: 04-Apr-2025 Hybrid Start date : 05/12/2025 End Date : 06/30/2025 Submission deadline : 04/18/2025 Client Info : DHS Note: * Agency Interview Type: Web Cam Interview Only * The Georgia Department of Human Services, Office of Information Technology (OIT) is seeking a qualified candidat.... (This job is for - CSS Jobs in GA Atlanta Tester - (in Atlanta, GA)) GA DHS - Business Analyst (760857) Create date: 04-Apr-2025 Remote Start date : 04/04/2025 End Date : 06/30/2025 Submission deadline : 04/18/2025 Client Info : DHS Note: * Agency Interview Type: Web Cam Interview Only Description : Duties and responsibilities Self-starter with demonstrated ability to take init.... (This job is for - Business Analyst Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA DOR - IT Enterprise Business Analyst 2 (759984) Create date: 20-Mar-2025 Start date : 04/14/2025 End Date : 06/30/2025 Submission deadline : 04/04/2025 Client Info : DOR Note: * Agency Interview Type : Either Web Cam or In Person * Hybrid Description : *Candidate MUST be local to Metro Atlanta* **US Citizen or GC-Pe.... (This job is for - job Jobs in GA ATLANTA Analyst - (in Atlanta, GA))    Bachelor Degree In Computer Science job openings in VA Jobs List Chesterfield County IT Security Architect 4 (721060) Create date: 07-Nov-2023 Hybrid Start date :12/01/2023 End date :12/31/2025 Submission deadline :11/9/2023 Client info :Chesterfield County Description : *local Richmond area candidates ONLY due to onsite requirement *interviews via webcam, followed by on.... (This job is for - CISSP Jobs in VA Chesterfield Architect - (in Chesterfield, VA)) Chesterfield County Applications Architect 4 (721062) Create date: 03-Oct-2023 Hybrid start date :12/04/2023 End date :09/27/2024 submission deadline :10/6/2023 client info :Chesterfield County Description : *local candidates strongly preferred due to onsite work requirement *candidate is required to work on.... (This job is for - job Jobs in VA Chesterfield Architect - (in Chesterfield, VA)) VSU - Sr Systems Engineer - C To H (690103) Create date: 11-Aug-2022 Start date :08/29/2022 End Date :02/17/2023 Submission deadline :8/16/2022 Client Info :VSU Description : ON SITE: 3 days/week on site required from Day 1. No exceptions! The conversion salary for the FTE role will be dependent on the skills and experience of the candidates. The Sr .... (This job is for - job Jobs in VA Virginia Engineer - (in Virginia, VA)) VSU - Applications Support Specialist - C-H (690104) Create date: 11-Aug-2022 Start date :08/29/2022 End Date :02/10/2023 Submission deadline :8/16/2022 Client Info :VSU Description : ON SITE REQUIRED: Three days ON SITE required. This is intended to be a Contract-to-hire position. The (conversion) salary will be dependent on the skills and experience of the.... (This job is for - job Jobs in VA Virginia Specialist - (in Virginia, VA)) VSU - Sr Systems Engineer - C To H (688498) Create date: 29-Jul-2022 Start date :08/08/2022 End Date :01/27/2023 Submission deadline :8/3/2022 Client Info :VSU Description : ON SITE: 3 days/week on site required from Day 1. No exceptions! The conversion salary for the FTE role will be dependent on the skills and experience of the candidates. The Sr S.... (This job is for - Programming Jobs in VA Virginia Engineer - (in Virginia, VA)) (Consultant: Bachelor Degree In Computer Science, Communication, Techinical Support, Ms Office Suite MS Word EXCEL PowerPoint in Richmond, VA)

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