Communication Network Computer Systems Analyst Stress Testing MS Office Products Hel   Requirement id 116820 Job title Consultant Job location in Lansing, MI Skills required Customer Service, Communication, Network, Computer Systems Analyst Stress Testing Open Date 19-May-2021 Close Date Job type Contract Duration 2 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Customer Service, Communication, Network, Computer Systems Analyst Stress Testing Start Date:05/17/2021 End Date:06/30/2021 Submission Deadline:5/24/2021 Client Info:DTMB- Data Center Operations *Note: Agency Interview Type: Either Webcam or In Person Description: This position is responsible for initiating Incidents for State of Michigan Critical Business Functions. Manages Medium, High, and Critical Incidents, including triage and assessment of impacted systems. Escalates Incidents to tier II for Major Incident investigation. Notifies and escalates to support teams using Standard Operating Procedure (SOP) 12. Sends Communications Matrix Notifications using SOP12-2 for High and Critical Incidents. Monitors server and network system monitoring tools and responds appropriately to alarms. Monitor the environmental equipment (Generators, UPS, PDU, Air Conditioning and buildings water supply) to ensure their proper operation. Complete documentation of how the problem/issue was uncovered, who it affected, and the steps taken up to and including the final solution. Monitor the security equipment and situations to ensure their proper operations and report all issues/irregularities to the proper organizations/persons. Track and monitor security concerns. Complete documentation of how the issue/irregularity was uncovered, who it affected, and the steps taken up to and including the final solution. Monitors system resources (e.g. processor, memory and input/output) to ensure that Service Level Agreement performance criteria are met and that system resources are not being over-utilized by one customer. Opens trouble tickets and assign to the appropriate support group. Grants physical access to hosting centers both locally and remotely. Administers established security policy for physical access to the (2) Hosting Centers. Executes programs and jobs on the mainframe computers utilizing an operator display terminal. Controls production utilizing Automated Scheduling Systems to ensure that jobs are completed in the time required by the customers. Responsible for tape library functions including pulling and hanging tapes for production, test batch processing, managing off-site storage and logging user input tapes as needed. Prepares and submits status reports detailing system operations. Reads, comprehends, and complies with email messages in timely basis. Uses communications tools appropriately to receive and disburse information. Answers and makes phone calls as necessary. Communicates statuses using tools such as trouble tickets, status boards, broadcast messages and status reports. Reviews the Change Management Forward Schedule of Change and updates Requests for Changes (RFCs) as needed, when requested by the change builders.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 116820 while calling.   Other jobs in MI: Ann Arbor (5), Detroit (2), Dimondale (1), Lansing (29), Pontiac (1), Southfield (1), TROY (1), Warren (1),    Customer Service job openings in other states Jobs List GVRA IT Support Specialist (800492) Create date: 17-Apr-2026 Start date :5/18/2026 End Date :11/13/2026 Submission deadline :04/22/2026 Client Info : GVRA-OIT Note: * Agency Interview Type: Either Web Cam or In Person * Work Arrangement: Onsite Description: Under general supervision, provides management information syste.... 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(This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) PR939707-R180082 Customer Service Analyst -SP Create date: 27-Mar-2026 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001554023543&anp=Ariba&community=3 Note: Online Submission Submission Deadline: 4/6/2026 5pm Start Date: 4/28/2026 End Date: 6/30/2026 Client: Florida Department of Transportation Description: Jobs in FL Tallahassee Analyst - (in Tallahassee, FL))    Customer Service job openings in MI Jobs List Technical Support 3 - 138558 Create date: 03-Jan-2025 No of Submissions: 1 Start date : 2/3/2025 End date : 02/02/2026 Submission deadline :1/9 at 10 am EST. Client info: MGCB Note: * Interviews: Interviews will be held onsite at 3062 W Grand Blvd, Detroit, MI, 48202. Candidates must be available for an in-person interview. IT Experience Jobs in MI Detroit Specialist - (in Detroit, MI)) H800 - Snow Removal Services NSPO Create date: 25-Sep-2024 Bid URL : https://www.bidnetdirect.com/private/solicitations/4303105164/abstract Note : online Submission *Bid Submission Type : Electronic Bid Submission Submission Deadline : Monday, 10/14/2024, at 2:30 p.m Start Date : 11/4/2024 End Date : 11/4/2025 Client : Detroit Housing Commission .... (This job is for - job Jobs in MI JEFFERSONDETROIT Consultant - (in JEFFERSON DETROIT, MI)) Network Engineer 4 - 122639 - SP Create date: 28-Sep-2023 Start date : 10/23/2023 End date : 1 Years from projected start date Submission deadline : 10/4 at 10am EST. Client info : Network Note : * Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly disco.... (This job is for - Cisco Routers Jobs in MI Detroit Engineer - (in Detroit, MI)) Service Desk Analyst - I (Junior) - 20230213033032 Create date: 13-Feb-2023 start date : 3/6/2023 End date : 3+months from the start date. submission deadline : 02-20-2023 Note : * Job Site : On-Site Description : The Service Desk position provides outstanding customer service at all times. The service desks role.... (This job is for - job Jobs in MI Flint Analyst - (in Flint, MI)) Service Desk Analyst I (Junior) - 20221216045240 Create date: 19-Dec-2022 start date: 1/2/2023 End date: 3+months from the start date. submission deadline: 12-23-2022 Description: The Service Desk position provides outstanding customer service at all times. The service desks role is to provide technical assistance and support related to computer systems, hardware, or software..... 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