Communication Quality Assurance Tourbleshooting And Administering Firewall Support V   Requirement id 159070 Job title Analyst Job location in Tallahassee, FL Skills required Communication, Customer Service, Quality Assurance, Tourbleshooting And Administering Firewa Open Date 09-Sep-2026 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Communication, Customer Service, Quality Assurance, Tourbleshooting And Administering Firewa Start Date: 10/1/2026 End Date: 6/30/2027 Submission Deadline: 9/14/2026 Client info: Florida Department of Transportation. Note: *Face to Face Interviews: At the hiring managers discretion, interviews may be conducted via Microsoft Teams or in person. *Flexibility to work hours between 7:00 AM & 7:00 PM and/or Saturdays, either on a rotation or as part of a regular and on-call work schedule. *"Term" does not mean the awarded contractor or resource are locked in for the full year – any contractor or resource may be terminated for cause, convenience, or funding during the contract term. *Submitting a "video" resume is strictly prohibited and will automatically disqualify your candidate from further consideration. Do not upload a video resume in Ariba OR email a video resume (or link to a video resume) separately to ANY FDOT personnel. *PDF or Word doc are the only acceptable formats for resume submission. Resumes submitted in JPG format will be disqualified. *Failure to upload a resume at the time of candidate submission will result in quote disqualification. *PDF is the only acceptable format for submission of the Exhibit E form. Forms submitted in JPG format will be disqualified. *Failure to upload the Exhibit E form at the time of candidate submission will result in quote disqualification. *Failure to upload a complete Exhibit E form, with all fields filled in, at the time of candidate submission will result in disqualification. Description: Scope of Services: Responsible for software and hardware support. 2. Provides technical advice, guidance and informal training to customers using hardware and software programs. 3. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. 4. Performs root cause analysis and develops checklists for typical problems. 5. Recommends procedures and controls for problem prevention. 6. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. 7. Works in a team setting, sharing information and assisting others with calls. Education: High School diploma or equivalent. Experience: Two years of work experience in the installation, maintenance and technical support of workstation hardware. 2. Or two years experience providing customer service and technical support with Microsoft Office 365 and Windows 7 or above operating system. 3. Or Technical certifications from workstation training programs such as CompTIA A+, Comp TIA Net+, and MCDST may be substituted for 1 year of experience. 4. Or a Bachelor or Associate degree in Computer Science, Information Technology or closely related field from an accredited college or university. Primary Job Duties/ Tasks: Intermediate professional level role. The duties of this position can be broad and will include Assisting the Workstation Support Supervisor with troubleshooting computer systems and related software 2. Learning about and providing technical assistance and routine maintenance of specialized software applications. 3. Providing support for other IT related hardware devices such as networked printers, smartphones, etc. 4. Providing Tier 2 support of medium to high difficulty requiring the ability to take ownership of complex issues. 5. Provide advanced troubleshooting to determine cause of problems. 6. Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned. 7. Participates in and coordinates projects, shares information and receives feedback from other OIT staff as appropriate. 8. Generates and maintains detailed technical documentation, coordinates servic   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 159070 while calling.   Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),    Communication job openings in other states Jobs List CBUS Functional Architect 1 (809159) Create date: 13-Aug-2026 Start Date: 08/24/2026 End Date: 04/30/2027 Submission Deadline: 08/17/2026 Client info: CBUS Note: *Hybrid *Position is required to be in the office in Columbus, Ohio at least 3 days per week. Description: Role Description: •Analyze, determine, and document functio.... 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(This job is for - Communication Analysis Jobs in OH Columbus Consultant - (in Columbus, OH)) Registered Nurse 4 - 63511 Create date: 18-Oct-2024 No of Submissions : 2 Start date : 10/01/2024 End Date : 10/31/2026 Submission deadline : 12/31/2024 Client Info : TN MHSAS Note: * Position Location : On Site Description : FULL TIME DAYSHIFT Job Code 72774 Currently licensed as a Register.... (This job is for - Communication HIPPA Jobs in TN Nashville Consultant - (in Nashville, TN)) Business Analyst 5 - 134591 Create date: 30-Aug-2024 No of Submissions : 1 Start date : 09/30/2024 End Date : 1 Years from projected start date Submission deadline : 9/6 at 10AM EST. Client Info : Network & Telecommunications Services Note: * Interviews: 1st round interviews will be held via MS Teams. There is a potential 2nd round i.... 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