ITSM Help Desk Software Installation And Implementation Consultant (Jobs in Littl   Requirement id 158944 Job title Consultant Job location in Little Rock, AR Skills required IT Asset Management, ITSM, Help Desk, Software Installation And Implementation Open Date 21-Aug-2026 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: IT Asset Management, ITSM, Help Desk, Software Installation And Implementation Start date :9/7/2026 End Date :06/30/202 Submission deadline : 5/17/2026 Client Info :0808 Note: * Work Arrangement: Onsite Description: * Join the Arkansas Game and Fish Commission as a Field IT Support Technician, serving as a vital link for tech support across our statewide operations. Youll be the go-to expert providing IT asset management and hands-on technical support to end users across Arkansas, ensuring our team has the technology they need to protect and preserve our natural resources. What Youll Do ? Lifecycle Management: Track and manage IT hardware and software assets from initial acquisition through active maintenance to secure decommissioning. ? Software Asset Management: Monitor software license utilization, enforce license request compliance, prevent over-licensing, and manage vendor audit defenses. ? Inventory Control: Maintain the IT Asset Management database (AMDB/CMDB) to ensure accurate, real-time inventory tracking across remote and on-premise teams. ? Procurement & Vendor Relations: Partner with Fiscal and procurement teams to review contracts, renewals, purchases, and negotiate pricing for enterprise software and hardware. ? Governance & Compliance: Establish and enforce ITAM policies, approval protocols, and automated asset tracking workflows. ? Ticketing & Documentation: Manage support requests and document system configurations using an online ticketing and documentation portal. ? Reporting & Analytics: Generate recurring reports on asset utilization, operational costs, compliance risks, and lifecycle refresh cycles. ? End-User Support: Support for desktops, laptops, and mobile devices (Windows, iOS, Android) across multiple field offices. ? Field Assistance: Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues * Travel Requirements ? This role requires regular travel to AGFC offices statewide (average 2 days per week) with and without AGFC personnel using AFGC vehicle. No travel reimbursement necessary. Valid Drivers License and Insurance required! * Required Qualifications ? 3+ years of experience in each of the following: ? Helpdesk or Field technician support ? End User Hardware Support (laptops, desktops, mobile devices) ? IT Asset Management ? ITSM/ITAM Tools ? Software installation and maintenance ? Exceptional customer service skills with a commitment to user satisfaction ? Strong communication abilities for technical and non-technical audiences * Preferred Qualifications ? CompTIA A+, CSAM, CHAMP, ITIL v4, or similar IT certifications ? Experience with Freshservice ITSM/ITAM ? NinjaOne RMM ? Google Workspace administration experience ? Experience in government or conservation organizations ? Bachelors Degree in Computer Science, Information Systems, Business Administration, or related field * Technical Skills ? Windows 11 operating systems ? Active Directory administration ? iOS and Android mobile device management tools ? Network monitoring and discovery tools ? Antivirus and security software and tools ? Remote monitoring and management support tools   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158944 while calling.   Other jobs in AR: Acxiom (1), Arkansas (2), Little Rock (21), Rock (2),    IT Asset Management job openings in other states Jobs List VDOT Data Analyst ONSITE (727385) Create date: 17-Jan-2024 Onsite start date :01/31/2024 End date :06/30/2024 submission deadline :1/22/2024 client info :VDOT Description : *candidate will be required to work ONSITE daily M-F 8-5pm, NO exceptions *local Richmond, VA candidates required Workstations Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT IT Software Asset Management Specialist (722513) Create date: 27-Oct-2023 Hybrid Start date :11/13/2023 End date :06/30/2024 Submission deadline :11/1/2023 Client info :VDOT Description : Independently seeks and identifies opportunities to ensure effective and efficient agency ITAM operations. Analyzes indus.... (This job is for - job Jobs in VA Richmond Specialist - (in Richmond, VA)) DOC - IT Inventory Specialist 2 - ON-SITE (707211) Create date: 22-Mar-2023 Hybrid Start Date : 04/10/2023 End Date : 12/31/2023 Submission Deadline : 3/24/2023 Client Info : DOC Description : **This position is 100% onsite with some travel statewide to different DOC facilities when needed. If there is travel involved, ca.... (This job is for - job Jobs in VA Richmond Specialist - (in Richmond, VA)) DOC - IT Inventory Specialist 2 - ON-SITE (703396) Create date: 31-Jan-2023 Hybrid Start date :02/13/2023 End Date :12/31/2023 Submission deadline :2/3/2023 Client Info :DOC Description : --------------------------------------------- **This position is 100% onsite with some travel statewide to different DOC facilities when needed. If there is travel involved,.... (This job is for - Troubleshoot Jobs in VA Richmond Specialist - (in Richmond, VA)) VDH IT Technical Support 3 (667669) Create date: 04-Nov-2021 start date:11/22/2021 End date:06/30/2022 submission deadline:11/11/2021 client info : VDH Note: * *local candidates strongly preferred *candidate selected must come onsite to pick up laptop, no exceptions *candidate will have blended telework and onsite work .... (This job is for - job Jobs in VA Richmond Consultant - (in Richmond, VA))     (Consultant: IT Asset Management, ITSM, Help Desk, Software Installation And Implementation in Little Rock, AR)

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