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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
- - Manager
(Jobs in Columbia, SC)
 
Requirement id 158979
Job title Manager
Job location in Columbia, SC
Skills required , -, -,
Open Date 28-Aug-2026
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Manager: , -, -,

Start date :9/22/2026
End Date :12 Months from projected start date

Submission deadline :09/03 at 5:00 PM EST.

Client Info : SCDHHS

Note:

* Interview Process: 1 round, Virtual/Online

* Work Location: Fully Onsite for 30-90 days - schedule will turn to hybrid at the managers discretion.

* Candidate Location: Candidate MUST be a SC resident or willing to relocate to SC prior to starting the role at their own expense.

Description:

We are looking for an IT Healthcare Consultant - Project Manager - Consultant who will be the lead for MMIS Medicaid Systems Operational Management. This position will lead teams that support business-critical operations for MCO enrollment, claims and encounter processing and payment and other support functions.

DAILY DUTIES / RESPONSIBILITIES:

• Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.

• Conduct vendor management including monitoring service level agreements.

• Design and develop desk aides and process flows for new and existing service lines.

• Train team members to use desk aides, process flows, and ticketing system to perform operational support.

• Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring and user acceptance testing.

• Oversee incident and issue management. Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely resolution of production issues.

• Identifies and mitigates operational issues and ensures decisions and actions are well-documented.

• Handles internal and external escalations and requests and ensures they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.

• Ensures compliance with security (CMS, SSA, etc.) and monitors all findings and recommendations to completion.

• Promotes workforce engagement and a safe, professional, and productive work environment for all team members

• Implements, monitors and follows Standard Operating Procedures and alerts team when practice differs from SOP.

• Oversees release management activities stakeholder communication, pre-implementation planning, readiness checks, and post-implementation monitoring.

• Provide support to change management by performing and coordinating backlog grooming and maintenance and ensuring compliance with appropriate approval gates.

REQUIRED SKILLS (RANK IN ORDER OF
IMPORTANCE):

• Bachelors degree in a technical, business, or healthcare field. 5+ years of equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.

• 3+ years of prior experience managing system operations and or administrative program functions in healthcare environment.

• 5+ years of experience in project/program management – managing system implementations or enhancements.

• Ability to provide incident management on call and after hours

PREFERRED SKILLS (RANK IN ORDER OF
IMPORTANCE):

• Prior experience managing operations of Medicaid Enterprise systems.
• Ability to make presentations and prepare reports.
• Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts
• Experience with ticketing software
• Experience with writing standard operating procedures for new system im
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158979 while calling.
 
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(Manager: , -, -, in Columbia, SC)
     
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