Database Admin Problem Solving Skills Jira Analyst (Jobs in Atlanta, GA)   Requirement id 66841 Job title Analyst Job location in Atlanta, GA Skills required Software Applications, Database Admin, Interpersonal Skills, Problem Solving Skills Jira Open Date 16-Jan-2018 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Software Applications, Database Admin, Interpersonal Skills, Problem Solving Skills Jira Start Date :02/05/2018 End Date :07/06/2018 Submission Deadline :02/28/2018 Client Info : GTRI-ESD Description : Candidate must be a US Citizen to be considered for this position. Deliver support to end users in GTRI about how to use various types of software programs efficiently and effectively. This includes troubleshooting applications and software. Participate in the design, delivery, and improvement of in-house software applications training programs and related courseware. The role provides challenging opportunities and ample room for critical thinking in creating extensible solutions that meet the unique needs of our teams while scaling out to support the daily needs of the entire organization IMPACT & INFLUENCE: This position will interact on a consistent basis with: Users of assigned software applications internal and external to unit, central IT office staff, contractors and vendors. This position typically will advise and counsel: Users, IT staff, contractors and vendors. This position will not be a supervisory position. KEY RESPONSIBILITIES: Duties may include but are not limited to: Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems. Provide Tier 1 and Tier 2 application support. Streamline customer service procedures and guidelines. Collaborate with customers, business analysts and cross-functional teams to develop innovative solutions to commonly occurring support issues. Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution. Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders. Develop metrics to determine effectiveness of ESD applications. Research software application products and services in support of development and purchasing efforts. Participate in the design, development, and delivery of software applications training programs and individual classes. Including classroom and web-based training and instructional materials. Continuously update troubleshooting manuals and user guides as applications change. Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, etc. as directed. Perform other related duties as assigned. EDUCATION, SPECIALIZED KNOWLEDGE AND EXPERIENCE: Degrees required for this job: Bachelors degree in computer science, information systems, or related field, or equivalent combination of education and experience Years of experience required for this job: Two to three years job related experience Specialized skills required for this job: In-depth, hands-on knowledge of and experience with enterprise and desktop applications that are assigned Proven experience with troubleshooting principles, methodologies, and issue resolution techniques; knowledge of programming languages and techniques Ability to develop and interpret technical documentation for training and end user procedures Experience with building and maintaining databases for query and problem tracking (SQL query experience) Good analytical and problem-solving abilities Ability to present ideas in business-friendly and user-friendly language Very strong customer service orientation Excellent written, oral, and interpersonal skills Experience working in a team-oriented, collaborative environment Basic knowledge and understanding of the software development cycle Specialized skills preferred: Experience in   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 66841 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Software Applications job openings in Atlanta, GA Jobs List Help Desk Support - 52804 Create date: 21-Nov-2017 Start Date :12/18/2017 End Date :06/30/2018 Submission Deadline :12/01/2017 Client Info : Georgia Tech Description : JOB PURPOSE: Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety o.... (This job is for - HelpdeskDevelopment Jobs in GA Atlanta Consultant - (in Atlanta, GA))    Software Applications job openings in other states Jobs List IA-DOM-DOIT-AA3-Application Architect (762150) Create date: 24-Apr-2025 Remote Start date : 05/19/2025 End Date : 06/30/2025 Submission deadline : 4/29/2025 Client Info : DOM-DOIT: Department of Management Department of Information Technology Note: * Agency Interview Type: Either Web Cam or In Person Interview Description : JOB DESC.... (This job is for - JavaScript Jobs in IA DesMoines Architect - (in Des Moines, IA)) Business Analyst - 139696 Create date: 05-Nov-2024 No of Submissions: 1 Start Date: 11/18/2024 End Date: 1+year from start date Submission Deadline: 11/8/2024 Note: * Candidate must be local * Candidate must be your W2 Employee Description: Required Skills: • Experience as a Busines.... (This job is for - job Jobs in MA Chelsea Analyst - (in Chelsea, MA)) IA-HHS-AA3-Application Architect (705646) Create date: 29-Mar-2023 start date : 04/17/2023 End date : 06/30/2023 submission deadline : 4/3/2023 client info : DHS-IMHI: Department of Human Services Note : * Onsite Description : We are seeking a highly skilled Application Architect, to lead o.... (This job is for - NET FRAMEWORK Jobs in IA DesMoines Architect - (in Des Moines, IA)) Programmer/Analyst III (Senior) - 20230313063943 Create date: 14-Mar-2023 start date:4/3/2023 End date: 3+Months from start date submission deadline:3/20/2023 Note: * Job Site: On-Site Description: JOB SUMMARY The Commercial Digital Integr… JOB DESCRIPTION The Commercial Digital Integration team is seeking a Senior level Integr.... (This job is for - job Jobs in MN Plymouth Analyst - (in Plymouth, MN)) Help Desk Technician 4 - 110881 - SP Create date: 26-Oct-2022 start date: 11/21/2022 End date: 06/30/2023 submission deadline: 10/28/2022 4:00:00 PM CST. client info : ITS Note: * Position will be 100% onsite at the Bismarck location. Local candidates only. Description: Individual will .... (This job is for - job Jobs in ND Bismarck TechLead - (in Bismarck, ND))    Software Applications job openings in GA Jobs List Interim CIO - 51250 Create date: 28-Sep-2016 Start date :10/1/2016 End date :06/30/2017 Submission deadline :9/30/2016 Client Info: GGC Description: The Chief Information Officer is responsible for aligning technology to academic and administrative objectives and strategies. The CIO provides vision and leadership for developing and im.... 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