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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Deployment Help Desk DB Experience PC Hardware Installation Consultant
(Jobs in T
 
Requirement id 118986
Job title Consultant
Job location in Trenton, NJ
Skills required IT Systems, Deployment, Help Desk, DB Experience PC Hardware Installation
Open Date 03-Sep-2021
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: IT Systems, Deployment, Help Desk, DB Experience PC Hardware Installation

Start Date :09/27/2021
End Date :06/30/2022
Submission Deadline :07/1/2021

Client Info : DCA

Note :

* Agency Interview Type: No Interview Required - Extension

Description :

Note: This requirement is a 35 hr work week

Candidate should be comfortable working in the DCA office full time. The manager states this is a socially distanced safe environment.

Full-time professional work experience in a service desk / help desk environment.


RELEVANT WORK EXPERIENCE: 2 or more years.

Provide tier 1 technical support. Duties include:
• Respond to incidents and requests that come into the help desk via phone and email
• Resolve those tickets that can be completed within approximately 10 minutes and assign the rest to the appropriate tier 2/3 staff member or application staff
• Close tickets with appropriate notes and resolutions in a timely manner
• Subject areas include
• Active Directory and Office 365 accounts
• Desktops, laptops, tablets, smartphones
• Desktop productivity apps (MS Office, Adobe Acrobat, FileMaker, Oracle)
• Custom department and division applications
• Basic network connectivity troubleshooting
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118986 while calling.
 
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(Consultant: IT Systems, Deployment, Help Desk, DB Experience PC Hardware Installation in Trenton, NJ)
     
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