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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
SLA KPIs Data Privacy Consultant
(Jobs in Des Moines, IA)
 
Requirement id 156229
Job title Consultant
Job location in Des Moines, IA
Skills required IT Consulting Services, Cloud Services, SLA, KPIs Data Privacy
Open Date 08-Dec-2025
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: IT Consulting Services, Cloud Services, SLA, KPIs Data Privacy

Start date : 01/12/2026

End Date : 06/30/2026

Submission deadline : 12/11/2025

Client Info : DHS-IMHI: Department of Human Services

Note:

* Agency Interview Type : Either Web Cam or In Person Interview

* THIS IS A HYBRID POSITION THAT REQUIRES THE RESOURCE TO BE ONSITE ON WEDNESDAYS. SUBMIT LOCAL/REGIONAL RESOURCES WHO CAN BE ONSITE EACH WEDNESDAY.

Description :

The Division of Information Technology (DoIT) provides adaptable, secure, and cost-effective technology services and solutions for the Department of Management (DOM) and its partners. DoIT manages all State of Iowa Executive Branch IT assets, projects, and resources, delivering high-value technology and expertise to support Iowas citizens and families.


This position will play a key role in managing IT vendor relationships, ensuring contract compliance, and supporting strategic sourcing initiatives. The ideal candidate will have a strong background in IT vendor management, contract oversight, and risk mitigation.
Minimum Qualification: Graduation from an accredited four-year college or university and a minimum of two years of full-time relevant work experience.


Duties and Responsibilities


IT Vendor Relationship Management
Develop and maintain strong relationships with key IT vendors and service providers.
Serve as the escalation point for vendor-related issues and disputes.
Facilitate regular vendor performance and business reviews.


IT Agreement & SLA Oversight
Oversee negotiation, execution, and renewal of IT Statements of Work (SOWs).
Ensure alignment with legal, financial, and operational standards.
Monitor compliance with SLAs, KPIs, and contractual obligations.
Collaborate with legal and procurement teams to ensure enforceable and favorable contract terms.


IT Financial & Risk Management
Track vendor spend and ensure alignment with IT budgets and forecasts.
Identify and manage vendor-related risks, including cybersecurity, data privacy, and operational continuity.
Support audits and compliance initiatives related to vendor engagements.


Change and Issue Management
Log and track vendor-related issues, escalations, and change requests.
Coordinate resolution of service disruptions or contract disputes.
Document change control approvals for IT services or infrastructure.


Stakeholder Communication
Schedule and document vendor meetings, demos, and onboarding sessions.
Communicate vendor updates, risks, and contract changes to stakeholders.


Other duties as assigned.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 156229 while calling.
 
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(Consultant: IT Consulting Services, Cloud Services, SLA, KPIs Data Privacy in Des Moines, IA)
     
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