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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
- - TechLead
(Jobs in Celebration, FL)
 
Requirement id 156752
Job title Tech Lead
Job location in CELEBRATION, FL
Skills required Customer Services Support, -, -,
Open Date 22-Jan-2026
Close Date
Job type Not specified
Duration 24 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Tech Lead: Customer Services Support, -, -,

Bid URL:
https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000001522188262&anp=Ariba&community=3

Note: Online Submission

Submission Deadline: 1/27/2026 5:00 PM
Start Date: 2/19/2026
End Date: 6/30/2028

Client: Florida Department of Transportation

Description:

Provide computer and user support including, but not limited to, installation and configuration of hardware
and software, upgrades, patches, and advanced technical support. Monitor service ticket queue and resolve
tickets as assigned. Document work performed and resolutions.
• Install, configure, and troubleshoot audio-visual and video conference equipment as assigned.
• Perform basic network and telephony support. Provide on-site support for remote troubleshooting by other
OIT technical staff. Travel between FDOT locations required 25% - 40%

Minimum of 1 year of experience in the installation, maintenance, and technical support of workstation hardware.
7 Primary Job Duties/ Tasks
1. Concentration and desire to work in desktop support.
2. Configure and deploy Information Technology resources. Includes, but is not limited to, desktop, laptops,
printers, mobile devices.
3. Troubleshoot and perform minor repairs to hardware, software, and peripheral equipment, using proven
troubleshooting procedures.
4. Assist in coordinating audio-visual setup and videoconference support.
5. Assist with annual inventory scanning and equipment surplus.
6. Install, configure, and update software.
7. Participate in team projects, meetings and assignments.
8. Responsible for reading and following the Departments Procedures and Policies.
9. Responsible for understanding and enforcing the Departments Policies and Procedures.
10. Responsible for documenting solutions to Technology issues.
11. Responsible for traveling to remote sites to resolve IT related issues and/or to deploy resources.
12. Perform other related duties as assigned.
13. Ability to lift up to 50 lbs.
14. Ability to climb a ladder, squat, stoop, push, crawl, and bend in all types of weather.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 156752 while calling.
 
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(Tech Lead: Customer Services Support, -, -, in CELEBRATION, FL)
     
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