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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Business Analyst Strong Written And Verbal Communication Skills Excellent Presentat
 
Requirement id 159499
Job title Specialist
Job location in Raleigh, NC
Skills required Business Analyst, Quality Assurance Analyst, Strong Analytical And Conceptual Skills, Strong Written And Verbal Communication
Open Date 06-Nov-2026
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Specialist: Business Analyst, Quality Assurance Analyst, Strong Analytical And Conceptual Skills, Strong Written And Verbal Communication

Start date : 11/13/2026

End Date : 11/12/2027

Submission deadline :11/9/2026

Client Info : NCDOT

Note:

* Remote

* Either Webcam Interview or In Person


Description:

NCDIT-T Web Services ECM is seeking a Technical Specialist – Mid-Level to support the NCDOTs Permits and District Offices business processes as a solution design lead.

The contractor will design, support, and continuously improve the SharePoint and web-based solutions that power the Permits and District Offices tools — including translating business requirements into well-defined user stories, prototyping and building the Permits (virtual/help) agent and related workflows, testing and debugging deliverables, and training users on new processes and systems. This role functions in a lead capacity for the design and ongoing enhancement of these tools, consulting directly with business clients to re-engineer and streamline their processes.

The ideal candidate has 8+ years of relevant experience and proven expertise as a Business Analyst/Solution Designer working with custom SharePoint solutions, Power Platform workflows, and enterprise-level content management. Success requires advanced skills in business process re-engineering, requirements translation, Software Development Life Cycle/Agile methodology, quality assurance, and system integration, along with the ability to independently lead the design, support, and continuous improvement of mission-critical tools and to provide direction and mentorship to junior-level technical staff with minimal supervision. Familiarity with NCDOTs Permits, District Offices, and Transportation Life Cycle business processes is critical to perform at this level.
Key Responsibilities:

Designs and builds custom SharePoint and web-based solutions for the Permits and District Offices tools.
Gathers requirements from business clients and translates them into user stories for the Development Team.
Prototypes, tests, and debugs applications and processes, including the Permits virtual/help agent.
Prioritizes and tracks work items to ensure timely, high-quality delivery.
Re-engineers business processes and identifies quick wins for District Offices and legislative fee prep.
Tests deliverables and develops training materials and documentation for new processes and systems.
Leads and mentors junior-level technical staff, providing direction, guidance, and oversight on design and development tasks.
Supports and continuously improves the live Permits and District Offices tools across stakeholders, developers, and end users.

* Preferred:

Demonstrated success in balancing customer needs with organizational policies, constraints, and project goals
Experience in providing technical guidance and mentorship to junior technical staff
Knowledge of NCDOT Permits processes and District Office operations
Knowledge of NCDOTs Transportation Life Cycle business processes
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 159499 while calling.
 
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(Specialist: Business Analyst, Quality Assurance Analyst, Strong Analytical And Conceptual Skills, Strong Written And Verbal Communication in Raleigh, NC)
     
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