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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Documentation TIME MANAGEMENT Organizational Skills Problem Solving Analytical Skil
 
Requirement id 12387
Job title Tech Lead
Job location in Durham, NC
Skills required SME Skills, Networking, Documentation, TIME MANAGEMENT Organizational Skills Pr
Open Date 20-Feb-2013
Close Date
Job type Not specified
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type Face to Face interview
Apply
   Email Recruiter: coolsoft
Job Description Tech Lead: SME Skills, Networking, Documentation, TIME MANAGEMENT Organizational Skills Pr

Experis formerly COMSYS, a ManpowerGroup Company has an immediate need for a Technical Writer or an Engineer who enjoys writing in RTP, NC.

Position Summary

Researches, writes, edits, and proofreads technical data for use in documents such as release notes, demonstration scripts, demo profiles, help documents and other communications across supported Architectures and Verticals. Ensures technical documentation is accurate, complete, meets editorial specifications, and adheres to standards for quality, graphics, coverage, format, and style. Assist in establishing style guidelines and documentation templates. Proactively works with multiple teams to gather and understand information to be documented. Translates technical information into clear, readable documents to be used by technical and non-technical users.


Job Responsibilities

Plan, write, edit and maintain technical and marketing documents including online demo scripts, training materials, release notes, data sheets, and other documentation as needed.
Test demonstration and associated scripts and provide testing feedback to demo development teams.
Proactively collaborate with subject matter experts (SME) within the team or externally to ensure the accuracy of the demonstration documentation.
Work closely with demonstration developers and project managers by maintaining regular, timely and consistent communication with team members on project status, issues, and risks.
Liaise with subject matter experts to capture features, advantages, benefits, key business scenarios or applications for the solution for incorporation into documentation
Researches and read previous documentation and design notes, and uses company technical products and information to gather and research more complex technical information for use in more complex documentation.
Create document drafts, make changes and updates to existing documentation, and proactively, manage review cycles
Other responsibilities, as assigned, including email management, meeting attendance, etc.

Qualifications

Ideal candidates must have a technical background and worked in the telecom space along with networking and borderless technology
Demonstrated ability to write documentation that is clear, concise, consistent and accurate for multiple audiences
Ability to quickly learn technology and effectively explain it in a few words
Ability to self-manage with excellent time management skills and the ability to organize competing priorities and tasks, as well as, support projects within various global time zones
Must be organized, able to take a proactive, hands-on approach to getting assigned writing projects completed, able to act independently, and able to switch rapidly between different projects with multiple competing priorities in a very fast-paced environment
Strong verbal and written communication skills with a focus on rapport building, active listening and interviewing skills
Good organizational, problem-solving, analytical and investigative skills, as well as, attention to detail, accuracy and documentation consistency
Experience with Word, PowerPoint, Visio, Excel, Adobe PDF, HTML, and Borderless Technology

Three to five years of technical writing experience
Solid understanding of Documentation Development life cycle (Documentation Assessment > Documentation Engineering > Documentation QA > Documentation Deployment)
Review of work samples submitted
Prior Cisco experience, a plus, but not required
Familiarity working in an Agile environment, a plus, but not required

PREFERRED SKILLS:
Knowledge of Collaboration and Unified Communications Solutions.
Knowledge in IP subnetting, including VLSM.
Demonstrated, in-depth working knowledge of Cisco IOS, including the latest code revisions, upgrading/downgr
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 12387 while calling.
 
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(Tech Lead: SME Skills, Networking, Documentation, TIME MANAGEMENT Organizational Skills Pr in Durham, NC)
     
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