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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Help Desk - - Developer
(Jobs in Madison, WI)
 
Requirement id 147491
Job title Developer
Job location in Madison, WI
Skills required Help Desk, -, -,
Open Date 21-May-2024
Close Date
Job type Contract
Duration 1 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Developer: Help Desk, -, -,

Bid Limit Per Vendor : 2

Start date : 06/03/2024

End Date : 06/30/2024

Submission deadline : 05/23/2024 at 4:00 PM CST.

Client Info : DOA

Note :

Interview Process: Microsoft Teams interview. Video and Audio on.
Duration: Hire through 6/30/24 with extensions likely.

MUST BE A WI RESIDENT OR WILLING TO RELOCATE. Local candidates or willing to relocate at candidates expense. WI residents preferred. MUST BE A WI RESIDENT. Hybrid work model, candidates will be required to be onsite at least 50% of the time, rotating bi-weekly.
Onboarding will be on-site first 2-3 weeks, background and fingerprinting required by Dept of Justice.

Description :
------------------------------------------------------
Under the general supervision of the Supervisor of Client Engineering Desktop Supervisor, this position provides guidance and performs research for the management and administration of the Microsoft M365 application in the delivery of Microsoft solutions. This enterprise-wide responsibility includes the design and delivery of Microsoft solutions to meet business objectives, tenant technical requirements to create effective knowledge sharing, collaboration, and workflow solutions.

Responsibilities:
• Serving at the first point of contact for customers seeking technical assistance over the phone, email and through our ticketing system.
• Performing remote troubleshooting through diagnostic techniques and pertinent questions.
• Manage tickets assigned in a timely manner.
• Determine the best solution based on the issue and details provided by the customer.
• Develop/modifying Knowledge Base documentation.
• PC deployments, installation of software and assist customers with new devices.
• Record events and problems and through resolution logs.

Requirements and Skills:
• 2-5 years experience working in a help desk environment.
• Proven experience with Microsoft Office, Teams and InTune services.
• In-depth knowledge of computer systems and mobile devices.
• Proven experience as a help desk technician.
• Ability to diagnose and resolve basic technical issues.
• Proficient with iOS and Android devices.
• Detail oriented and maintain confidentiality.
• Ability to work with minimal supervision.
• Customer-oriented and patient.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 147491 while calling.
 
Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),
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Help Desk III - 145859
Create date: 15-Aug-2025
Start Date :9/15/2025
End Date :06/30/2026

Submission Deadline :8/22/25 at 4:00 PM CST.

Client Info : DOA

Note:

* Interview Process: one Teams interview, two max. Video and Audio on.

* Duration: Until 6/30/26 with possibility of extension

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Help Desk I - 144160
Create date: 01-Jul-2025
Start date : 07/28/2025

End Date : 06/30/2026

Submission deadline : 7/8/2025 4:00:00 PM

Client Info : DOA

Note:

* PLEASE NOTE THIS IS A 3RD SHIFT POSITION FULLY ON SITE IN MADISON WI.

* Looking to move as quick as possible. Please be sure candidates are ready to interview next.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI))

Help Desk III -134774
Create date: 05-Sep-2024
Bid Limit Per Vendor : 2

Start date : 10/07/2024

End Date : 06/30/2025

Submission deadline : 9/12/2024 at 4:00PM CST

Client Info : DFI

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* Interview Process: Teams video call with camera on
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Help Desk I -127948
Create date: 05-Mar-2024
start date : 04/22/2024

End date : 06/30/2024

submission deadline :3/12 at 4 PM CT

client info :DOA

Note:

* Interview Process: Remote Interviews through TEAMS - 1 round

* Duration: through 6/30/2024, possibility of extension
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Help Desk IV -125229
Create date: 14-Dec-2023
Start date : 01/08/2024

End Date : 06/30/2024

Submission deadline : 12/20/23 at 4:00PM CST

Client Info : DFI

Note :

* Interview Process: Teams
* Duration of the Contract: 6/30/2024
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* Interview Process: In-person. Candidates MUST be available for an in-person interview.

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VDOT Oracle HCM Technical/Functional REMOTE (793613)
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* Agency Interview Type: Web Cam Interview Only

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* Interview Process: 1 round, In Person

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Jobs List

Help Desk II - 129927
Create date: 30-Apr-2024
No of Submissions : 4

Start date : 06/03/2024

End date : 12/31/2024

Submission deadline : 5/6 at 4:00PM CST.

Client info : Outagamie County

Note :

* Interview Process: Zoom with camera on

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Technician III - 103595 - SP
Create date: 28-Apr-2022
start date:5/31/2022
End date:5 Months from projected start date

submission deadline:5/6/2022 - 4:00PM CST

client info : Outagamie County

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* Interview Process: Via Zoom - please have audio and video enabled (1-2 interviews)

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Help Desk II - 96602 - SP
Create date: 09-Dec-2021
start date:01/03/2022
End date:06/17/2022

submission deadline:12/15/2021 4:00:00 PM

client info : UW Whitewater

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Desktop Support III - 96579 - SP
Create date: 09-Dec-2021
start date:12/27/2021
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submission deadline:12/16 4:00PM CST.

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* Interview Process: Half hour video interview for finalists.

* Onsite Position

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(Developer: Help Desk, -, -, in Madison, WI)
     
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