Help Desk Analytical Skills Administrator (Jobs in IRWINDALE, CA)   Requirement id 43656 Job title Administrator Job location in IRWINDALE, CA Skills required Help Desk, MS Office Suite, Customer Service Orientation, Analytical Skills Open Date 27-Feb-2015 Close Date Job type Not specified Duration 3 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Administrator: Help Desk, MS Office Suite, Customer Service Orientation, Analytical Skills Addresses and resolves basic incidents and requests; logs all incidents and requests; engages other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility. * Creates a positive customer support experience and builds strong relationships through deep problem understanding, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a consummately professional attitude. * Ensures the end-to-end customer experience and provides a single point-of-contact for the customer. * Analyzes and resolves incidents and requests regarding use of application software or hardware. Logs and tracks incidents and requests from identification through resolution. Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. Documents resolutions and updates self-help and staff knowledge bases. * Grows general knowledge of current corporate, division, and facility-specific products, increasing ability to resolve requests on first contact. * Provides after hours and on-call support as needed. * Adheres to Code of Conduct and Mission and Value statements. * Performs other duties as assigned * Demonstrates ability and desire to learn Corporate, Division, and Facility-specific applications, technology, and terminology. * Demonstrated ability to learn customer support processes and techniques. * Strong analytical skills. * Ability to solve problems. * Competency in MS Office Suite * Competency in call center tracking tools * Prior experience supporting customers in use of application software. * Proficiency in using support software tools. * Customer service orientation and/or prior customer service training.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 43656 while calling.   Other jobs in CA: Anaheim (4), Brea (3), Brisbane (2), Carlsbad (3), Concord (1), Culver City (1), Cupertino (5), Downtown Los Angeles (3), El Monte (3), El Segundo (1), Foothill Ranch (2), Irvine (1), La Jolla (2), Lake Forest (1), Larkspur Landing (1), Long Island (1), Los Angeles (27), Newport (1), Newport Beach (3), Orange (2), Orange County (7), Pasadena (1), Poway (5), Rancho Cordova (1), Redwood City (3), Sacrament (1), Sacramento (19), San Diego (87), San Francisco (24), San Jose (4), Simi Valley (1), South San Francisco (1), Westlake Village (2),    Help Desk job openings in other states Jobs List Service Support Analyst- Senior Level (809319) Create date: 04-Sep-2026 Start date :9/14/2026 End Date :09/13/2027 Submission deadline :09/10/2026 Client Info : NCDHHS-NCFAST Note: *Hybrid *Webcam Interview Only *CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk Senior Analyst to help spearhead production support.... 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(This job is for - Help DeskCJIS Jobs in CT Hartford Analyst - (in Hartford, CT))    Help Desk job openings in CA Jobs List Systems Admin/Systems Engineer - 38325 Create date: 10-Sep-2018 We should submit only GC,GC - EAD, L2-EAD,H4-EAD and Citizens Job Description : JOB DESCRIPTION – Systems Administrator/Engineer- 3 Contractors needed ASAP! Contract- 2- 8 months About the Team You will be part of the Technical Solutions Services team responsible for building, delivering and pr.... (This job is for - Help Desk Jobs in CA Rocklin Engineer - (in ROCKLIN, CA)) USPS-NGEN-Enterprise Service Desk - J-11-195-631 Create date: 12-Jan-2017 Start Date: 02/01/2017 End Date: 01/31/2018 Submission Dead Line: 01/18/2017 Description: USPS-NGEN-Enterprise Service Desk Specialist Jr, Secret Clearance|Tier III HPJP00067934 Description Under immediate supervision, conduct operations in support of the Enterprise Service Des.... (This job is for - Help Desk Jobs in CA CAMPPENDLETON Developer - (in CAMP PENDLETON, CA)) USPS-ITO Help Desk - Anaheim - J-11-180-636 Create date: 08-Nov-2016 Start Date : 11/14/2016 End Date : 11/13/2017 Submission Dead Line : 11/14/2016 Description: Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature. Help Desk Niche Jobs in CA ANAHEIM Developer - (in Anaheim, CA)) Desktop Engineer - J-11-174-915 Create date: 20-Oct-2016 Start Date : 10/23/2016 End Date : 10/28/2017 Submission Dead Line: 10/26/2016 Description : Primary requirements: Scripting for desktop and file/print (server) data migration (Perl scripting and or Active directory experience preferred) Desktop engineering experience physical and vir.... (This job is for - Help Desk Jobs in CA PASADENA Engineer - (in Pasadena, CA)) US-Field Technical Spt Rep V - J-11-174-871 Create date: 20-Oct-2016 Start Date : 12/05/2016 End Date : 12/04/2017 Submission Dead Line: 10/26/2016 Description : This customer facing, non-exempt field position provides a wide range of hardware support and related services to our clients customers. Products include OfficeJet, LaserJet, Wide Format and Fast Copy p.... (This job is for - Help Desk Configuration Development Jobs in CA FEDERAL TechLead - (in FEDERAL, CA)) (Administrator: Help Desk, MS Office Suite, Customer Service Orientation, Analytical Skills in IRWINDALE, CA)

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