Help Desk Analyst (Jobs in Augusta, ME)   Requirement id 7362 Job title Analyst Job location in Augusta, ME Skills required Help Desk, End User Training, COTS Software, Open Date 18-Nov-2011 Close Date Job type Contract Duration 7 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview Apply    Email Recruiter: coolsoft Job Description Analyst: Help Desk, End User Training, COTS Software, [Note : Start Date : 11/21/2011 End Date : 06/30/2012] Short Description: The Help Desk Analyst provides Helpdesk Level 2 Support by conducting system training and responding to end user support and problem reports. Complete Description: HDA2 - this role will provide training and end-user support on the Vital Chek DAVE application for management of Birth and Death records in the state of Maine. Management of issues will be conducted in the Atlassian JIRA software. Role Description: All roles specified in HDA 1 plus the following: •Calls software and hardware vendors to request service regarding defective products. •Acts as a subject matter expert for one or more custom or COTS applications. •Talks to programmers to explain software errors or to recommend changes to programs. •May work as in-house consultant and research alternate approaches to existing software and hardware when standardized approaches cannot be applied. •Tests software and hardware to evaluate ease of use and whether product will aid user in performing work. •Write software and hardware evaluation and recommendations for management review. •Write or revise user-training manuals and procedures. •Develops training materials, such as exercises and visual displays. •Train users on software and hardware on-site or in classroom, or recommend outside contractors to provide training. Experience: 3 – 5 years field experience Preferred Education: 4 year college degree in field of specialty or equivalent education and experience combined   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 7362 while calling.   Other jobs in ME: Augusta (39), Maine (3), State Of Maine (5),    Help Desk job openings in other states Jobs List Network Technician - Repost Network Technician Create date: 25-Apr-2025 Start Date :5/5/2025 End Date :06/30/2025 Submission Deadline :04/29/2025 Client Info : CO DOT Note: * Position Location: On Site * Candidate Must Be Local Description : The purpose of this NOC position is to provide a proactive response and res.... (This job is for - Help DeskLinux Jobs in CO Golden Consultant - (in Golden, CO)) VSP - Technical Support Analyst 4 (759390) Create date: 10-Mar-2025 Onsite No of Submissions : 2 Start date : 04/01/2025 End Date : 09/30/2025 Submission deadline : 03/14/2025 Client Info : VSP Note: * Agency Interview Type: In Person Only * VITA Services support analyst Description : Virginia State Police .... (This job is for - Help Desk Jobs in VA NorthChesterfield Analyst - (in North Chesterfield, VA)) SCC - Technical Support Analyst 2 (757121) Create date: 06-Feb-2025 No of Submissions : 2 Start date : 02/20/2025 End Date : 01/31/2026 Submission deadline : 2/11/2025 Client Info : SCC Note: * Agency Interview Type : Web Cam Interview Only * Hybrid * TO NOTE: ON SITE REQUIRED: first 30 days - 100% ON SITE required for training.... (This job is for - Help DeskMS Office Jobs in VA Richmond Analyst - (in Richmond, VA)) DGS - Technical Support Analyst 3 - (747385) Create date: 09-Oct-2024 No of Submissions : 2 Start date : 10/28/2024 End Date : 10/31/2025 Submission deadline : 10/15/2024 Client Info : DGS Note: * Agency Interview Type : Web Cam Interview Only * Onsite * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th.... (This job is for - Help DeskDNS Jobs in VA Richmond Analyst - (in Richmond, VA)) GTRI Help Desk Support Specialist (Windows) (746548) Create date: 10-Sep-2024 No of Submissions : 4 Start date : 10/14/2024 End Date : 04/11/2025 Submission deadline : 09/13/2024 Client Info : GTRI-Advanced Concepts Note : * Agency Interview Type : Either Web Cam or In Person * Onsite Description : Provide unit level support i.... (This job is for - Help Desk Jobs in GA Atlanta Specialist - (in Atlanta, GA))     (Analyst: Help Desk, End User Training, COTS Software, in Augusta, ME)

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