Help Desk MS Office Visio Written And Verbal Communication Skills Problem Solving Sk   Requirement id 151685 Job title Analyst Job location in Richmond, VA Skills required Help Desk, Technical Support, MS Office, Visio Written And Verbal Communication S Open Date 06-Feb-2025 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Help Desk, Technical Support, MS Office, Visio Written And Verbal Communication S No of Submissions : 2 Start date : 02/20/2025 End Date : 01/31/2026 Submission deadline : 2/11/2025 Client Info : SCC Note: * Agency Interview Type : Web Cam Interview Only * Hybrid * TO NOTE: ON SITE REQUIRED: first 30 days - 100% ON SITE required for training purposes. After training schedule will be 2 -3 days on site. Schedule is on a rotation with other team members to make sure internal clients have adequate coverage. Description : Parking is NOT provided for contractors. ABOUT THE ROLE The SCC seeks an experienced Technical Support Analyst to answer phones and emails that come into the Helpdesk. This individual will be responsible for ensuring that phones and emails are answered in a timely manner and Service Desk tickets are created and assigned to Helpdesk analysts as needed. Answering all calls for the Helpdesk, creating tickets, and assigning them to the Helpdesk analysts. Candidate performs password resets, and unlocks AD, eSCC, and RSA accounts as needed. Candidate is responsible for all new hire PC builds and the deployment of that equipment to the new hires office. Candidate is also responsible for the reimaging of all PCs returned to the Helpdesk for redeployment. Additionally, the Candidate installs software to end user PCs as requested. Candidate performs PC troubleshooting as needed. Candidate manages loaner laptops ensuring they are updated and patched as needed. Candidate reimages them once they are returned to the Helpdesk for future deployments to SCC staff.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 151685 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Help Desk job openings in Richmond, VA Jobs List Technical Support Analyst 4 - (806925) Create date: 15-Jul-2026 Start date : 7/27/2026 End Date : 06/30/2027 Submission deadline:07/21/2026 - By 4 pm EST Client Info : VDACS Note: *IN PERSON IVs only! No Exceptions *ON SITE REQMT: 5 workdays onsite, Monday - Friday *Agency Interview Type : In Person Only *Work Arrangement :Onsite <.... (This job is for - Help Desk Jobs in VA Richmond Analyst - (in Richmond, VA)) VDOT Oracle HCM Technical/Functional REMOTE (793613) Create date: 02-Mar-2026 Start date:3/9/2026 End Date:06/30/2026 Submission deadline :3/4/2026 Client Info : VDOT Note: * Agency Interview Type: Web Cam Interview Only * Work Arrangement: Remote Description: Oracle HCM Technical/Functional resource for Oracle HCM SAAS system administ.... (This job is for - HCM Help Desk Troubleshooting Jobs in VA Richmond Consultant - (in Richmond, VA)) DCJS - Help Desk Analyst 4 (774157) Create date: 20-Aug-2025 Start Date :8/25/2025 End Date :12/31/2025 Submission Deadline :8/26/2025 Client Info : DCJS Note: * Seeking an innovative Help Desk/Desktop Support Specialist in Richmond, Virginia. * This position must provide exceptional customer service while providing the end user.... (This job is for - Help Desk Jobs in VA Richmond Analyst - (in Richmond, VA)) SCC - Desktop Support Specialist (764577) Create date: 22-May-2025 Start date : 06/09/2025 End Date : 12/31/2025 Submission deadline : 5/27/2025 Client Info : SCC Note: * Agency Interview Type : Web Cam Interview Only * Onsite Description : 100% ON SITE from Day 1 Parking is NOT provided for contractors .... (This job is for - Help Desk Jobs in VA Richmond Specialist - (in Richmond, VA)) DGS - Technical Support Analyst 3 - (747385) Create date: 09-Oct-2024 No of Submissions : 2 Start date : 10/28/2024 End Date : 10/31/2025 Submission deadline : 10/15/2024 Client Info : DGS Note: * Agency Interview Type : Web Cam Interview Only * Onsite * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th.... (This job is for - Help DeskDNS Jobs in VA Richmond Analyst - (in Richmond, VA))    Help Desk job openings in other states Jobs List Service Support Analyst- Senior Level (809319) Create date: 04-Sep-2026 Start date :9/14/2026 End Date :09/13/2027 Submission deadline :09/10/2026 Client Info : NCDHHS-NCFAST Note: *Hybrid *Webcam Interview Only *CWS/PATH NC Help Desk requires the services of an Application/Production Support Help Desk Senior Analyst to help spearhead production support.... (This job is for - Help Desk Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Help Desk II - 163956 Create date: 30-Jul-2026 Start date :8/24/2026 End Date :06/30/2027 Submission deadline :8/6/2026 at 4:00 PM CST. Client Info : DWD Note: * Interview Process: Teams with camera on. PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an interview request. Pleas.... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) DCA IT Service Desk Technician (807831) Create date: 23-Jul-2026 Start Date : 8/24/2026 End Date : 06/30/2027 Submission Deadline : 7/28/2026 Client Info : DCA Note: *Agency Interview Type : Either Web Cam or In Person *Work Arrangement : Hybrid *LOCAL CANDIDATES ONLY - Selected candidates will be expected to work onsite when required. Help Desk Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Application Support Analyst - Electronic Workflow Help Desk Create date: 01-Apr-2026 Start date :5/1/2026 End Date :05/01/2027 Submission deadline :05/01/2026 Client Info : CT CJIS Note: * Position Location: Hybrid * Candidate Must Be Local Description: SCOPE OF WORK: The Criminal Justice Information System (CJIS) CISS Electronic Work.... (This job is for - Help DeskCJIS Jobs in CT Hartford Analyst - (in Hartford, CT)) System Administrator 2 - 156436 Create date: 17-Mar-2026 Start date : 04/13/2026 End Date : 09/30/2026 Submission deadline : 3/24/2026 10:00:00 AM Client Info : DMVA Note: * Interview Process: In-person. Candidates MUST be available for an in-person interview. * Hybrid: Resource will be required to work fully onsite 5 days per week from .... (This job is for - Help Desk Jobs in MI Grayling Administrator - (in Grayling, MI))    Help Desk job openings in VA Jobs List VSP - Technical Support Analyst 4 (759390) Create date: 10-Mar-2025 Onsite No of Submissions : 2 Start date : 04/01/2025 End Date : 09/30/2025 Submission deadline : 03/14/2025 Client Info : VSP Note: * Agency Interview Type: In Person Only * VITA Services support analyst Description : Virginia State Police .... (This job is for - Help Desk Jobs in VA NorthChesterfield Analyst - (in North Chesterfield, VA)) VDOT Technical Support 2 ONSITE Salem, VA (706606) Create date: 22-Mar-2023 Onsite Start Date : 04/03/2023 End Date : 06/30/2023 Submission Deadline : 3/24/2023 Client Info : VDOT Description : *candidates local to the Salem, VA area required *candidate will be required to work ONSITE daily M-F 8-5pm, NO excep.... (This job is for - Help Desk Jobs in VA AveSalem Specialist - (in Ave Salem, VA)) ABC - Operations Support Analyst (697245) Create date: 03-Nov-2022 Hybrid Start date :11/21/2022 End Date :06/30/2023 Submission deadline :11/7/2022 Client Info :ABC Description : **There IS available parking at this facility for contractors at no cost. Must comply with ABCs evolving COVID policies. To Note: Current PO is bac.... (This job is for - Help Desk Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) ABC - Operations Support Analyst (682006) Create date: 29-Apr-2022 Start date:05/16/2022 End date :06/30/2022 Submission Deadline:5/4/2022 Client Info:ABC Description : **There IS available parking at this facility for contractors at no cost. Must comply with ABCs evolving COVID policies. To Note: The current PO is based on fiscal year .... (This job is for - Help Desk Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) ABC - Operations Support Analyst (678652) Create date: 22-Mar-2022 Start Date :04/11/2022 End Date :06/30/2022 Submission Deadline: :03/25/2022 Client Info: ABC Note : * Agency Interview Type: Web Cam Interview Only Description: **There IS available parking at this facility for contractors at no cost. <.... (This job is for - Help Desk Troubleshoot Jobs in VA Mechanicsville Analyst - (in Mechanicsville, VA)) (Analyst: Help Desk, Technical Support, MS Office, Visio Written And Verbal Communication S in Richmond, VA)

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