Help Desk Spreadsheet Reporting Fasted Pace Environment Presentation Skills Interper   Requirement id 131736 Job title Analyst Job location in Atlanta, GA Skills required Help Desk, O365 Core Applications, Spreadsheet, Reporting Fasted Pace Environment Presen Open Date 02-Feb-2022 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Help Desk, O365 Core Applications, Spreadsheet, Reporting Fasted Pace Environment Presen Start Date :02/21/2022 End Date :06/30/2022 Submission Deadline :02/11/2022 Client Info : DHS Note : * Agency Interview Type: Web Cam Interview Only Description : *THIS IS NOT A TECHNICAL SUPPORT POSITION. THIS POSITION IS AN ADMINISTRATIVE ROLE *Local Metro Atlanta area applicants only. *PLS DO NOT SUBMIT CANDIDATES PREVIOUSLY SUBMITTED TO #668678* Position Responsibilities: •Receive and track onboard and offboard requests; check the requests for completeness and accuracy •Submit requests for Office 365 email and local Active Directory (AD) accounts for new hires through the ServiceNow system •Request setup and delivery of equipment and wireless devices •Coordinate with application teams for additional application access requests •Track progress of requests to completion and escalate to vendors (ARM) and management as needed •Review accounts for accuracy of provision or deprovision based on requests •Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN •Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested •Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards •Communicate status of processed onboard or offboard requests to hiring managers •Resolve requests within SLA while providing the highest level of customer service •Display a consistent understanding of compliance to assist in high priority escalations and requests Qualifications & Skills Required: • Associate degree in a related field or minimum 2+ years of help desk support • One-year proven experience with Office 365 Pro Plus core applications • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-aced and changing environment with occasional aggressive timelines • Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting • Detail oriented with the ability to work independently • Excellent oral, written, and interpersonal communication • Experience in performing well under pressure • Capable of working competently with personnel at multiple levels of the organization • Experience with ServiceNow and/or Okta is a plus • Must have work authorization that allows candidate to work in the United States   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 131736 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4), Help Desk job openings in Atlanta, GA Jobs List GTRI Help Desk Support Specialist (Windows) (746548) Create date: 10-Sep-2024 No of Submissions : 4 Start date : 10/14/2024 End Date : 04/11/2025 Submission deadline : 09/13/2024 Client Info : GTRI-Advanced Concepts Note : * Agency Interview Type : Either Web Cam or In Person * Onsite Description : Provide unit level support i.... (This job is for - Help Desk Jobs in GA Atlanta Specialist - (in Atlanta, GA)) GA DHS - Child Welfare (714764) Create date: 06-Jul-2023 Remote Start date :07/24/2023 End Date :06/30/2024 Submission deadline :07/12/2023 Client Info :DHS Description : ------------------------------------------------------ The Child Welfare Modernization Help Desk Analysts role is to ensure proper computer operation so that end users can.... (This job is for - Help Desk MS Office Jobs in GA Atlanta Analyst - (in Atlanta, GA)) Service Desk Team Lead - 49335 Create date: 05-Dec-2022 start date:12/15/2022 End date:06/30/2023 submission deadline:12/30/2022 client info : APS - IT Description: we are seeking a qualified Service Desk Lead with experience managing an IT Service Desk that supports APS schools and administrative locations. Help DeskSLA Jobs in GA Atlanta Consultant - (in Atlanta, GA)) Interactive Field Tech Support Analyst- 58462 Create date: 05-Jul-2022 Start date : 07/18/2022 End date :06/30/2023 Submission deadline :07/18/2022 Client Info : APS - IT Description : Interactive Field Tech Support Analyst Scope of Work/Key Responsibilities: Adhere to established standard operating procedures and service level agreements .... (This job is for - Help Desk Support Jobs in GA Atlanta Analyst - (in Atlanta, GA)) GA CJCC Help Desk Analyst 1 (685026) Create date: 15-Jun-2022 Start date :07/05/2022 End Date :10/07/2022 Submission Deadline :06/21/2022 Client Info:CJCC Description: Must be local to Metro Atlanta. Hybrid role: onsite Tues & Thurs & remote Mon, Wed & Fri Job Summary: Under direct supervision, assists customers with tier one is.... (This job is for - Help Desk Jobs in GA Atlanta Analyst - (in Atlanta, GA))    Help Desk job openings in other states Jobs List Network Technician - Repost Network Technician Create date: 25-Apr-2025 Start Date :5/5/2025 End Date :06/30/2025 Submission Deadline :04/29/2025 Client Info : CO DOT Note: * Position Location: On Site * Candidate Must Be Local Description : The purpose of this NOC position is to provide a proactive response and res.... (This job is for - Help DeskLinux Jobs in CO Golden Consultant - (in Golden, CO)) VSP - Technical Support Analyst 4 (759390) Create date: 10-Mar-2025 Onsite No of Submissions : 2 Start date : 04/01/2025 End Date : 09/30/2025 Submission deadline : 03/14/2025 Client Info : VSP Note: * Agency Interview Type: In Person Only * VITA Services support analyst Description : Virginia State Police .... (This job is for - Help Desk Jobs in VA NorthChesterfield Analyst - (in North Chesterfield, VA)) SCC - Technical Support Analyst 2 (757121) Create date: 06-Feb-2025 No of Submissions : 2 Start date : 02/20/2025 End Date : 01/31/2026 Submission deadline : 2/11/2025 Client Info : SCC Note: * Agency Interview Type : Web Cam Interview Only * Hybrid * TO NOTE: ON SITE REQUIRED: first 30 days - 100% ON SITE required for training.... (This job is for - Help DeskMS Office Jobs in VA Richmond Analyst - (in Richmond, VA)) DGS - Technical Support Analyst 3 - (747385) Create date: 09-Oct-2024 No of Submissions : 2 Start date : 10/28/2024 End Date : 10/31/2025 Submission deadline : 10/15/2024 Client Info : DGS Note: * Agency Interview Type : Web Cam Interview Only * Onsite * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th.... (This job is for - Help DeskDNS Jobs in VA Richmond Analyst - (in Richmond, VA)) Help Desk III -134774 Create date: 05-Sep-2024 Bid Limit Per Vendor : 2 Start date : 10/07/2024 End Date : 06/30/2025 Submission deadline : 9/12/2024 at 4:00PM CST Client Info : DFI Note : * Interview Process: Teams video call with camera on * Duration of the Contract: 6/30/2025, with potential for at least 1-year exten.... (This job is for - Help Desk Analysis Jobs in WI Madison Consultant - (in Madison, WI))    Help Desk job openings in GA Jobs List GA DHS-Child Welfare Modernization Help Desk Analyst(692685) Create date: 08-Sep-2022 Start date :09/26/2022 End Date :06/30/2023 Submission deadline :09/19/2022 Client Info :DHS Description : The Child Welfare Modernization Help Desk Analysts role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, docum.... (This job is for - Help Desk MS Office Jobs in GA Georgia Analyst - (in Georgia, GA)) Help Desk Analyst 1 - 54462 Create date: 01-Feb-2019 Start Date :02/12/2019 End Date :02/12/2020 Submission Deadline :02/05/2019 Client Info :GA DPH Description : Under supervision, assist customer with tier one issues or forward to second tier support for issues beyond subject matter expertise. Work and communicate with .... (This job is for - Help Desk Training Jobs in GA StreetAtlanta Analyst - (in Streetatlanta, GA)) Help Desk Analyst 1 - 54154 Create date: 22-Oct-2018 Start Date :11/01/2018 End Date :01/01/2019 Submission Deadline :11/01/2018 Client Info : GA DPH Description : Job Summary Under supervision, assist customer with tier one issues or forward to second tier support for issues beyond subject matter expertise. Work and com.... (This job is for - Help Desk Jobs in GA StreetAtlanta Analyst - (in Streetatlanta, GA)) Telecommunications Support - 52742 Create date: 31-Oct-2017 Start Date : 11/13/2017 End Date : 06/29/2018 Submission Dead Line : 11/07/2017 Description : Description of Duties: Installs, troubleshoots, and repairs telecommunications equipment. Installs data/voice cabling including network and telephone lines and Voice over .... (This job is for - Help Desk Jobs in GA Decatur Developer - (in Decatur, GA)) (Analyst: Help Desk, O365 Core Applications, Spreadsheet, Reporting Fasted Pace Environment Presen in Atlanta, GA)

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