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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Help Desk Troubleshooting SCCM Windows 10 Android Mobile Devices Consultant
(Jobs
Requirement id
147938
Job title
Consultant
Job location
in Trenton, NJ
Skills required
Help Desk, Customer Service, Troubleshooting, SCCM Windows 10 Android Mobile Devices
Open Date
13-Jun-2024
Close Date
Job type
Contract
Duration
12 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Consultant: Help Desk, Customer Service, Troubleshooting, SCCM Windows 10 Android Mobile Devices
Onsite
No of Submissions : 1
start date :04/22/2024
End date :04/21/2025
submission deadline : 6/18/2024
client info : Treasury
Description :
Note: This position requires contractor to work onsite 5 days / week.
Assists end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Works under immediate supervision. May require an associates degree in a related area.
Responsibilities:
imaging, configuration and deployment of new devices. Data migration from the existing to the new device, as well as updating of Treasury systems for device tracking and inventory. Systems used are SCCM and Provance.
Provide excellent customer service as defined in the client service level agreement and demonstrated collaborative relationships within Information Services.
-Deliver a high level of customer service and professional interaction with internal customers, management, and administration.
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 147938 while calling.
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