Helpdesk MS Office Java Specialist (Jobs in Herndon, VA)   Requirement id 22546 Job title Specialist Job location in Herndon, VA Skills required Helpdesk, MS Office, Java, Open Date 09-Jan-2015 Close Date Job type Contract Duration 11 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Specialist: Helpdesk, MS Office, Java, Responsibilities: * Monitor the service components. * Implement monitoring tools. * Acknowledge the events, and decide when to escalate. * Identify performance bottlenecks, and take corrective actions. * Measure the availability of IT services and the impact of service outages. * Monitor the actual availability achieved versus the targets, and ensure that the shortfalls are addressed. * Consolidate the downtime information from the service management functions. * Prepare and distribute the Service Availability Report. Identify areas for improvement in the system. * Prepare the Implementation Plan to implement the Availability Plan. * Modify the availability design as per the requirements. *Review, approve, or reject the monitoring requirements. *Promote awareness of availability requirements and solutions to the support organization. *Maintain the availability management system and infrastructure. *Maintain the Availability Plan which prioritizes and plans availability. *Implement and monitor maintenance activities. *Notify stakeholders about maintenance activity. *Educate Jr. staff *Communicate with all stakeholders on process and procedures *Consolidate and report Incidents monthly to upper management Required Technical Skills: · Help desk experience – 1 to 2 years of experience · MS Office experience – 1 to 2 years of experience · Java experience – 6 months to 1 year of experience   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 22546 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14),    Helpdesk job openings in other states Jobs List NCDOT - Service Support Analyst - Expert Normal (780316) Create date: 20-Nov-2025 Start date : 12/01/2025 End Date : 11/30/2026 Submission deadline : 11/28/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * This is a remote position. However, the candidate must currently live in NC and stay in NC for the duration of .... 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(This job is for - Helpdesk Jobs in WI Madison Consultant - (in Madison, WI))    Helpdesk job openings in VA Jobs List DGS - Technical Support Analyst 2 (777729) Create date: 07-Oct-2025 Start date : 10/08/2025 End Date : 04/08/2026 Submission deadline : 10/11/2025 Client Info : DGS Note: * Agency Interview Type : In Person Only * Onsite Description : Top Technical Skills Helpdesk Support & Ticketing Systems Proficient .... (This job is for - Helpdesk Jobs in VA Richmond Analyst - (in Richmond, VA)) DGS - IT Security Analyst 2 (659818) Create date: 13-Sep-2021 Start Date :09/20/2021 End Date :09/16/2022 Submission Deadline :09/17/2021 Client Info : DGS Note : * Agency Interview Type: Web Cam Interview Only Description : Pls note: DGS has requested that this job req go to SWAM vendors only therefore it will not .... (This job is for - Helpdesk Jobs in VA Richmond Analyst - (in Richmond, VA)) DBHDS - Help Desk 3 (651581) Create date: 14-May-2021 Start Date:05/03/2021 End Date:10/30/2021 Submission Deadline:5/19/2021 Client Info:DBHDS *Note: Agency Interview Type: Web Cam Interview Only Description: IT is seeking a Helpdesk Analyst to supplement a resource that will be out on leave. Duration expected to go to Oct 30 with.... (This job is for - Helpdesk Jobs in VA Richmond Consultant - (in Richmond, VA)) VDEM Help Desk 1 (652086) Create date: 04-May-2021 Start Date:05/17/2021 End Date:09/08/2021 Submission Deadline:5/10/2021 Client Info:VDEM *Note: Agency Interview Type: Web Cam Interview Only Description: *local candidates strongly preferred *interviews will be conducted via MS Teams or Google Meet. *candidate.... (This job is for - Helpdesk Jobs in VA Richond Consultant - (in Richond, VA)) DGS - Technical Support 1 (649964) Create date: 07-Apr-2021 start date:4/19/2021 End date:04/22/2022 submission deadline:4/12/2021 client info :DGS Note: * Agency Interview Type: Web Cam Interview Only * IMPORTANT: This is an ON SITE position, physically located at DCLS 600 N 5th Street. <.... (This job is for - HelpdeskIPhone Jobs in VA Richmond Consultant - (in Richmond, VA)) (Specialist: Helpdesk, MS Office, Java, in Herndon, VA)

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