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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Hipaa PC Administration MS Word Analyst
(Jobs in Atlanta, GA)
 
Requirement id 67436
Job title Analyst
Job location in Atlanta, GA
Skills required Customer Service Skills, Interpersonal Skills, Hipaa, PC Administration MS Word
Open Date 07-Feb-2018
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: Customer Service Skills, Interpersonal Skills, Hipaa, PC Administration MS Word

Start Date :02/19/2018
End Date :07/31/2018
Submission Deadline :02/8/2018
Client Info :Fulton County
Description :


This position is a hybrid of information system analyst and tier I endpoint device (i.e., PC, laptop, specialized printer) specialist positions. The person(s) in this position will provide support to the users in the various health departments at the County. In addition to aforementioned, the person must be familiar with HIPAA regulations.



Essential Functions:

Applies structured analysis to analyze information processing: meets with end-users to determine desired outcomes and system requirements; reviews standards and procedures; tests, troubleshoots and resolves issues with application and system functionality.

Provides information system user support to County employees, including desktops, laptops and peripherals to assigned departments: identifies and resolves problems to restore service to user in a timely and efficient manner; ensures that computer equipment and operations comply with applicable policies, procedures, and rules.

Conducts initial research on end-user problems regarding hardware and software by identifying and evaluating the problem, troubleshooting, facilitating suitable solutions, documenting the resolution, notifying the end user, and closing out the helpdesk ticket; escalates problem to vendors or other personnel as appropriate; utilizes diagnostic tools and other resources as appropriate.



Installs and maintains personal computer hardware/software: assures availability and proper operation of products for installation; tests installed products per department standards; completes installations and conversions in timely manner and with minimal disruption to customer.

Maintains confidentiality of client and departmental information; comply with HIPAA standards; support various health information systems



Minimum Requirements

Education: Associate Degree in Information Systems, Computer Science or a related field (preferred)

Experience: Strong knowledge of the Windows desktop operating system environment (Windows 7/8/10) as well as PC applications such as Word, Excel, and Access is required. Two years of experience in a computer support role with knowledge of computing hardware, software, voice/data cabling, and/or desktop implementation/support preferred.





Knowledge, Skills, and Ability Requirements

· Organized; sets priorities; meets deadlines

· Excellent Customer Service Skills

· Must have high level of interpersonal skills to handle sensitive and confidential situations

· Must have strong attention to detail
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 67436 while calling.
 
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(Analyst: Customer Service Skills, Interpersonal Skills, Hipaa, PC Administration MS Word in Atlanta, GA)
     
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