IIS FTP Test Plans Training Material Development And Reporting Support Troubleshoot   Requirement id 107167 Job title Consultant Job location in Albany, NY Skills required Helpdesk Support, IIS, FTP, Test Plans Training Material Development Open Date 03-Jun-2020 Close Date Job type Contract Duration 30 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview Apply    Email Recruiter: coolsoft Job Description Consultant: Helpdesk Support, IIS, FTP, Test Plans Training Material Development Responsibilities Are you a Tech junkie or IT geek? We have a 30-month project with our client in Albany, NY that requires a Help Desk Support, Expert This project will result in deployment, training, and support of TraCS (Traffic and Criminal Software) to over 500 police agencies across the state of New York. This application is used for electronic traffic ticketing as well as incident and accident reporting. Day-to-Day Tasks include, but not limited to: Assist end-user customers and resolve users technical problems. Coordinate and Manage statewide software rollout for newest major release (1+ year rollout) Work with local law enforcement agencies to communicate requirements; coordinate implementation, schedule installation, and follow-up to ensure system is operational Assist in the setup and installation of TraCS software. Support and troubleshoot application issues. Coordinate and Conduct classroom style trainings to local police agencies. Develop training materials such as FAQs, how to guides, manuals, course curriculums, CD/DVDs. Conduct testing of application. Develop test plans for testing application. Create and Coordinate Install/Update Schedules. Install and Troubleshoot SPIDER Application. Install and Configure IIS/FTP for multiple operating systems. Setup, Test and Troubleshoot wireless solutions. Develop TraCS process flow for local agencies. Coordinate with Local Agency IT Staff for the implementation of TraCS. Mandatory Qualifications: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. 84+ months -Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. Preferred Qualifications: 84 months of experience working with end users to troubleshoot both hardware and software issues. 60 months of experience working in a second-tier help desk environment. 36 months of experience in developing test plans and performing system level testing. 36 months of experience in mobile hardware solutions (Printers, scanners, GPS, etc.) 36 months of experience in conducting technical and end-user training in a classroom environment. 36 months of experience in developing technical and training materials. 24 months of experience supporting Traffic and Criminal Software in a law enforcement environment. Bachelors Degree 12 months of experience in configuring and troubleshooting wireless devices. Languages Must have English Native or bilingual proficiency Additional vendor information Candidates need to meet 60% of the Preferred Qualifications to qualify for the position   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107167 while calling.   Other jobs in NY: Albany (4), Bethpage (6), BUFALLO (1), Buffalo (6), Commack (4), Commack Long (1), Jericho (5), Long Island (4), Long Island City (2), Manhattan (5), Midtown NYC (1), New York (41), New York City (8), NYC (2), Helpdesk Support job openings in Albany, NY Jobs List Help Desk Support - 4206 Create date: 07-Oct-2020 Note: * On-site/Remote: On-site * Interview: Phone or video call * Please be advised repsones are due no later than 10/20/20. Responsibilities TVT is a NYS Prime Vendor! Are you a Tech junkie or IT geek? We have a 24-month project with our client in Albany, NY that requires a Help Desk Support,.... (This job is for - ITSM Monitoring Jobs in NY Albany Consultant - (in Albany, NY)) Help Desk Support - 3410 Create date: 30-Jan-2020 Note: * Please be advised responses are due no later than 2/10/20. Responsibilities Are you a tech & IT geek? We have a 30-month project with our client in Albany, NY that requires a Help Desk Support, Junior Setup/deploy computers with custom images, troubleshoot computer software/hardware issues, use in.... (This job is for - Troubleshooting Training Jobs in NY Albany Consultant - (in Albany, NY))    Helpdesk Support job openings in other states Jobs List DRC-Help Desk Analyst 2-HDA2 (785912) Create date: 24-Nov-2025 Start date :12/8/2025 End Date :06/30/2026 Submission deadline :12/02/2025 Client Info : DRC Note: * Interviews will be onsite. Location TBD after candidate screening. * Candidates will work onsite in Franklin or Madison County. Description: Provides tier 2 te.... (This job is for - ServiceNow Jobs in OH Franklin Analyst - (in Franklin, OH)) ITSAC OCANov25HD Help Desk Support -SP Create date: 17-Nov-2025 Bid URL: https://dir.my.site.com/itsacvendor/s/itsac-vendor-response/a58cs00000GFKCuAAP/ocanov25hd Note: Online Submission Note: Total estimated hours per Candidate shall not exceed 1000 hours. Note: RTR form must be signed by the candidate Submission Deadline: 11/26/2025 @ 5:00 PM (CT). Start Date: 12/01/2025 <.... 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(This job is for - RACF Jobs in GA Atlanta Consultant - (in Atlanta, GA)) IA-DOM-DoIT-HDS3-IBHRS (760884) Create date: 03-Apr-2025 Onsite Start date : 04/21/2025 End Date : 06/30/2025 Submission deadline : 4/8/2025 Client Info : DHS-BNS: Department of Human Services Note: * Agency Interview Type: Either Web Cam or In Person Interview * The Iowa Department of Health and Human Services (“Customer”) seek.... (This job is for - job Jobs in IA DesMoines Consultant - (in Des Moines, IA))    Helpdesk Support job openings in NY Jobs List Help Desk Support - 3677 Create date: 09-Apr-2020 Note: * Please be advised responses are due no later than 4/13/20. Responsibilities Are you Tech Terrific, an innovative thinker, and have great interpersonal skills? Are you energetic and enthusiastic, as well as uniquely talented? We have a 24-month project with our client in Menands, NY that.... (This job is for - Lansweeper Jobs in NY Menands Consultant - (in Menands, NY)) (Consultant: Helpdesk Support, IIS, FTP, Test Plans Training Material Development in Albany, NY)

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