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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
IT Experience IT Service Management Troubleshooting Customization Architect
(Job
Requirement id
146950
Job title
Architect
Job location
in Madison, WI
Skills required
System Architect Experience, IT Experience, IT Policies, IT Service Management Troubleshooting Cu
Open Date
23-Apr-2024
Close Date
Job type
Contract
Duration
2 Months
Compensation
DOE
Status requirement
---
Job interview type
---
Apply
Email Recruiter:
coolsoft
Job Description
Architect: System Architect Experience, IT Experience, IT Policies, IT Service Management Troubleshooting Cu
No of Submissions : 1
start date : 05/13/2024
End date : 06/30/2024
submission deadline :4/24 at 4:00PM CST.
client info : State Public Defender
Note:
* Interview Process: Teams interview.
* Duration: 6/30/24, with at least one extension likely.
* Remote or On-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. Hybrid schedule, on-site required as needed.
Description :
Under the general direction of the CIO, this position is the technical expert for the creation, implementation, and/or governance of security policies and architecture, device management, vulnerability management, Google Workspaces, identity/directory architecture, cloud infrastructure, and data backup systems. This role supports IT training functions including onboarding and on-going technology professional development of staff. The position maintains responsibilities including virus threat response, IT project planning, helpdesk escalation and coverage, and transition management on projects and new innovation. The position is expected to cover, and is the technical authority, for many different domains in IT which are usually specific to one SME including: security analysis, IT project management, desktop patching, server administration, cloud management, purchasing, IT training, email tenant management, identity, and security. This position will interact with staff in remote locations and advise the CIO on business relationship needs.
This position works independently to establish work unit technical priorities and standards and to diagnose and resolve IT issues and problems agency-wide. This position works independently to proactively plan for system upgrades and other special projects required to keep emerging resources readily available to SPD management and staff. This position servers as a technical liaison between the State Public Defender and the Department of Administration, Division of Enterprise Technology (DET).
GOALS AND ACTIVITIES:
Technical policies, procedures and guidelines for administration of technical infrastructure
• Develop, implement, and administer policies and procedures to meet data security requirements.
• Develop and implement educational programs about security.
• Develop, implement, and administer policies and procedures to enable user access to data.
• Administer and maintain individual user roles and privileges for endpoint access. B5. Support patching cadence and monitor patching success
• Plan and implement group policies across severs and endpoints
• Work with central IT organization and other justice partners to resolve endpoint
• compatibilities or comply with endpoint requirements.
Planning implementation and maintenance of new technologies, initiatives and services.
• Direct and coordinate teams for roll out of new tech services for the agency
• Answer business questions as it relates to training and support other change management functions
• Plan site moves coordinating with SPD, central IT, landlord and contractors
• Lead technical support efforts in the coordination of SPD IS staff and contractors
• Support statewide remote site locations onsite for large changes such as large laptop lifecycles, network triage, multi-factor identity deployments, telephony implementations
• Collaborate with agency developer and other justice system partners on business related projects.
KNOWLEDGE, SKILLS AND ABILITIES
• Ability to effectively implement best practice IT policies and procedures
• Desktop patching principles and platforms specifically Intune
• In-depth knowledge of Next-Gen antivirus specifically CrowdStrike including Spotlight and Advanced Threat, and Identity modules
Call
502-379-4456 Ext 100
for more details. Please provide Requirement id: 146950 while calling.
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