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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
IT Experience Consultant
(Jobs in Sachse, TX)
 
Requirement id 5528
Job title Consultant
Job location in Sachse, TX
Skills required IT Experience, ITO Environment, Desktop Support,
Open Date 21-Jul-2011
Close Date
Job type Not specified
Duration 99 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Consultant: IT Experience, ITO Environment, Desktop Support,

[Issue Date: August 1, 2011]

[Due Date: August 31, 2011]

Description : The City of Sachse is soliciting proposals from qualified professional vendors for Information Technology support services. The qualified vendor will allow the City to significantly improve Information Technology effectiveness, enhance its quality of services, minimize its support cost, maximize return on investment in IT, and will provide valuable assistance to the citys full-time Information Technology staff. Services Required The following details the services to be provided to the City in the area of information services: 1. Initial Assessment - The qualified vendor will be expected to: a. Compile an updated inventory of all Information Technology related assets b. Assess system architecture and current processes c. Make recommendations for improved city-wide Information Technology system performance, including a suggested schedule of on-site services, the number of proposed hours, and the total cost. 2. Onsite Desktop Applications Support The qualified vendor will be expected to: a. Assist the City Information Technology staff in performing basic support functions, including installing PCs, laptops, PDAs, printers, peripherals, and office automation software b. Diagnose and correct desktop application problems, configuring laptops and desktops for standard applications and identifying and correcting end user hardware problems, and perform advanced troubleshooting c. Assist Information Technology staff in maintaining an up-to-date inventory of all City computer related hardware and make available to City personnel upon request d. Assist designated City personnel with software and hardware purchases e. Assist Information Technology staff in development of software/hardware policies and procedures f. Support end users when City Information Technology staff is unavailable, such as during weekends that staff is unavailable, emergencies, illness, vacation, training, etc. 3. Onsite Server Administration Services The qualified vendor will be expected to: a. Assist Information Technology staff in the management of computer systems and networks to include complex application, database, messaging, web and other servers and associated hardware, software, communications, operating systems necessary for the quality, security, performance, availability, recoverability, and reliability of the system b. Ensure scheduled preventive maintenance for equipment is properly and promptly performed c. Maintain the maintenance records on the equipment develop operations, administrative, and quality assurance back-up plans and procedural documentation
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 5528 while calling.
 
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(Consultant: IT Experience, ITO Environment, Desktop Support, in Sachse, TX)
     
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