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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
IT Experience Telecommunications WebEx Cisco Engineer
(Jobs in Bothell, WA)
 
Requirement id 110729
Job title Engineer
Job location in BOTHELL, WA
Skills required Bachelor Degree In Computer Science, Written And Verbal Communication Skills, IT Experience, Telecommunications WebEx Cisco
Open Date 09-Oct-2020
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Engineer: Bachelor Degree In Computer Science, Written And Verbal Communication Skills, IT Experience, Telecommunications WebEx Cisco

Job Description :

System Reliability Engineer for the Collaboration and Productivity organization. The position will work to support the portfolio of Collaboration tools within the T-Mobile environment including Dialpad, Cisco Webex, O365, Zoom. Customer focus is a must.

Enterprise Core Competencies

Requires expertise in Collaboration and voice solutions with customer focus, strategic thinking, operational support, Dialpad, Webex, Slack, O365 and familiarity with various voice technologies. Familiarity with Apple, and Windows Laptop configurations.

Job Duties and Responsibilities

• Tier3 engineer partner with T-Mobile for Business in support of Dialpad deployment

• Tier3 engineer for audio and video support issues

• Partner with vendor teams in support of Dialpad, Slack, Webex services, and voice services

• Enhance video/ voice reporting and monitoring tools

• Excellent communicator

• Ability to analyze and determine root cause on customer issues

• Collaborate/Partner with other teams including T-Mobile for Business, corporate communications, Product and Technology communications

Qualifications

Minimum Required

• Minimum 3 years of experience with telecommunications software. Dialpad experience required.

• Minimum 3 years working in an IT capacity.

• Excellent written and verbal communication skills.

Education

• Bachelors degree in Computer Science or related experience a plus.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 110729 while calling.
 
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