IT Experience ITIL Excel Consultant (Jobs in Raleigh, NC)   Requirement id 133080 Job title Consultant Job location in Raleigh, NC Skills required IT Experience, System Integration, ITIL, Excel Open Date 08-Apr-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: IT Experience, System Integration, ITIL, Excel Start Date : 04/18/2022 End Date : 04/17/2023 Submission Deadline : 04/14/2022 Client Info: NCDHHS-ITSM Note: * Agency Interview Type :Webcam Interview Only Description: NCDHHS is in the process of creating stronger alignment between IT and our business units. We are making a concerted effort to improve our service delivery, customer satisfaction all while creating a stable service environment to support our large transformation effort. If you are up for a challenge and willing to work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery of Service Delivery model. If you are prepared to take risks and be willing to learn from mistakes and appreciate the importance of agile delivery then this is the role for you! The ideal candidate is an exceptional leader and change agent, with a strong understanding of Organization Change Management (OCM) concepts, tools, and an appreciation for the necessity to include OCM in an organization transition to an ITIL-based environment. This position will collaborate across the organization and help bring disparate teams together into a more cohesive unit operating with consistent service support processes and practices. This newly formed Medicaid Enterprise Systems (MES) IT Product Portfolio leverages ServiceNow, however our expectation for process leads is tool agnostic. Strong ITIL process expertise is recommended. The Lead is responsible to establish and improve ITDs IT Service Delivery in a blended Agile and Waterfall context, working with internal IT teams to deliver world-class IT services on an enterprise scale. The Lead is expected to be an expert in ITIL, The Lead will be working closely with various process owners and managers to improve the performance of processes to include but not limited to Change Management, Release Management, Incident Management, Problem Management, and Knowledge Management. The Lead will also promote service ownership by establishing a Service Catalog along with a solid Service Portfolio Management process. Engaged and proactive champion for IT operations and service management solutions, driving continuous improvement of IT services and products through Operational Reviews, enablement, and advocacy for ITIL best practices; oversees delivery of IT services through the ServiceNow platform Business Partner, skilled in stakeholder management and connecting service delivery solutions with business challenges; someone with a strong technology background and business acumen to maintain alignment between stakeholders and IT in day-to-day operations IT Operations, Continuous Improvement - Implement policies and processes for the monitoring, measurement, reporting and continuous improvement of service and component availability; provides consulting services to Senior Management related to the alignment of business needs Platform and Tool Governance - ongoing optimization, rationalization, and maturity of ITSM tools (ServiceNow platform) under the Service Management umbrella. Being accountable for service management, this position will be responsible for making sure that “end-to-end” digital services are being seamlessly delivered to the clients / end users of Medicaid IT solutions. Some of the key responsibilities will be rectifying reliability issues, monitoring progress, tracking KPIs, and end-users satisfactions. The Lead will be the key influencer of all digital process, if not the author. The Lead is expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. This position will embrace both administrative and technical roles, are best suited for skilled and hard-working individuals who possess splendid leadership and interpersonal skills, and who are passi   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133080 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), IT Experience job openings in Raleigh, NC Jobs List NCDOT - Service Support Analyst - Expert Normal (780316) Create date: 20-Nov-2025 Start date : 12/01/2025 End Date : 11/30/2026 Submission deadline : 11/28/2025 Client Info : NCDOT Note: * Agency Interview Type : Either Webcam Interview or In Person * This is a remote position. However, the candidate must currently live in NC and stay in NC for the duration of .... (This job is for - IT Experience Helpdesk ServiceNow Jobs in NC Raleigh Analyst - (in Raleigh, NC)) DHHS Technical Specialist (776943) Create date: 15-Sep-2025 Start date : 10/01/2025 End Date : 09/30/2026 Submission deadline : 09/16/2025 Client Info : NCDHHS-AM Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : Technical Analysis & Support Analyze technical requirements, sys.... (This job is for - IT Experience Jobs in NC Raleigh Specialist - (in Raleigh, NC)) DHHS Technical Specialist Expert (EHR Epic Analyst) (720880) Create date: 28-Sep-2023 Hybrid start date :09/18/2023 End date :07/31/2024 submission deadline :09/29/2023 client info :NCDHHS-AM Description : ONLY EPIC-CERTIFIED CANDIDATES NC WILL BE CONSIDERED. The Technical Specialist will perform Epic Applica.... (This job is for - IT ExperienceTroubleshoot Jobs in NC Raleigh Expert - (in Raleigh, NC)) Technical Specialist- Expert (EHR Epic Analyst LTC) (715062) Create date: 19-Jul-2023 Hybrid Start date :07/31/2023 End Date :07/30/2024 Submission deadline :07/21/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED. The Technical Specialist will perform Epic Appli.... (This job is for - EPIC IT Experience Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Technical Specialist- Expert (715069) Create date: 19-Jul-2023 Start date :07/31/2023 End Date :07/30/2024 Submission deadline :07/21/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ ONLY CANDIDATES CERTIFIED BY EPIC FOR BRIDGES WILL BE CONSIDERED. The Technical Specialist will perform tasks to conv.... (This job is for - EPIC IT Experience Jobs in NC Raleigh Expert - (in Raleigh, NC))    IT Experience job openings in other states Jobs List ITTST And Knowledge Transfer Manager -156230 Create date: 16-Mar-2026 Position Title:IT Technical Support Transition And Knowledge Transfer Manager Start date : 04/13/2026 End Date : 1 Years from projected start date Submission deadline : 3/23/2026 10:00:00 AM Client Info : LEO Note: * Interview Process: Virtual Interview via MS Teams video. Pleas.... (This job is for - IT Experience Jobs in MI Detroit Manager - (in Detroit, MI)) Information Systems Architect - Consultant -10167 Create date: 11-Mar-2026 Start date : 04/06/2026 End Date : 12 Months from projected start date Submission deadline : 3/18/2026 5:00:00 PM Client Info : DSS Note: * Interview Process: 1 round, virtual (2nd round if needed) * Possibility for Extension: Yes * Work Location: Role is 100% remo.... (This job is for - IT Experience AWS Administration Jobs in SC Columbia Consultant - (in Columbia, SC)) Desktop Support I -155963 Create date: 04-Mar-2026 Start date : 04/13/2026 End Date : 12/31/2026 Submission deadline : 3/11/2026 4:00:00 PM Client Info : Milwaukee County Note: * Interview Process: Microsoft Teams * Onsite or Remote? Candidate must be a CURRENT WI resident. No relocation is allowed. Role is 100% On-Site. IT Experience Microsoft Active Directory Jobs in WI Wauwatosa Consultant - (in Wauwatosa, WI)) Enterprise Project Manager - Consultant - 9720 Create date: 06-Feb-2026 Start date :3/16/2026 End Date :12 Months from projected start date Submission deadline :2/13 at 5:00 PM EST. Client Info : DSS Note: * Work Location: Role is hybrid (3 days onsite per week) * Candidate location: Candidate must be a CURRENT SC resident. No relocation allowed. <.... (This job is for - IT Experience Jobs in SC Columbia Manager - (in Columbia, SC)) SECURITY ANALYST - 8799 Create date: 18-Nov-2025 SECURITY ANALYST – CONSULTANT (INFO SYS SECURITY OFFICER – ISSO) Start date : 12/29/2025 End Date : 12 Months from projected start date Submission deadline : 11/25/2025 5:00:00 PM Client Info : SCDHHS Note: * Interview Process: 2 rounds, Virtual & In Person * Duratio.... (This job is for - IT ExperienceLinux Jobs in SC Columbia Analyst - (in Columbia, SC))    IT Experience job openings in NC Jobs List Specialist- Sr(Epic Principal Trainer) (716343) Create date: 04-Aug-2023 Hybrid Start date :08/01/2023 End Date :07/31/2024 Submission deadline :08/03/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ Experienced Epic-credentialed Principal Trainer (PT) needed for clinical end user, super user, and train-the-t.... (This job is for - EPIC IT Experience Jobs in NC Durham Specialist - (in Durham, NC)) Project Manager- Expert (Epic Training Manager) (716323) Create date: 04-Aug-2023 Hybrid Start date :08/01/2023 End Date :07/31/2024 Submission deadline :08/03/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ The Training Manager is responsible for: - Serve as a lead for a team of 5 Epic Principal Trainers for cl.... (This job is for - EPIC IT Experience Jobs in NC Durham Manager - (in Durham, NC)) Qlikview Developer - 71687 Create date: 08-Feb-2021 Note: we have interview time slots for this week ( Friday) This is a markup account, please list consultants s W2 hourly pay rate in the comments section when submitting. Upon offer, it is required to show consultants W2 take home pay in the Exh A. Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4.... (This job is for - IT Experience Jobs in NC Charlotte Developer - (in Charlotte, NC)) NC - FTCC - Cloud Systems Analyst (635789) Create date: 10-Sep-2020 Start Date :09/14/2020 Submission Deadline :09/16/2020 End Date :12/31/2020 Client Info : Fayetteville Technical Community College Note: * Agency Interview Type:Either Webcam Interview or In Person **FTCC staff are all back onsite full time. The person in this role will be expected to.... (This job is for - IT Experience Jobs in NC Fayetteville Analyst - (in Fayetteville, NC)) NC - FTCC IT Security Engineer (635867) Create date: 09-Sep-2020 Start Date :09/14/2020 Submission Deadline :09/15/2020 End Date :12/31/2020 Client Info : Fayetteville Technical Community College Note: * Agency Interview Type: Either Webcam Interview or In Person * Clients staff are all back onsite full time. The person in this role will be expecte.... (This job is for - IT Experience Jobs in NC Fayetteville Engineer - (in Fayetteville, NC)) (Consultant: IT Experience, System Integration, ITIL, Excel in Raleigh, NC)

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