IT Experience ITIL Excel Consultant (Jobs in Raleigh, NC)   Requirement id 133080 Job title Consultant Job location in Raleigh, NC Skills required IT Experience, System Integration, ITIL, Excel Open Date 08-Apr-2022 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: IT Experience, System Integration, ITIL, Excel Start Date : 04/18/2022 End Date : 04/17/2023 Submission Deadline : 04/14/2022 Client Info: NCDHHS-ITSM Note: * Agency Interview Type :Webcam Interview Only Description: NCDHHS is in the process of creating stronger alignment between IT and our business units. We are making a concerted effort to improve our service delivery, customer satisfaction all while creating a stable service environment to support our large transformation effort. If you are up for a challenge and willing to work in a fast-paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery of Service Delivery model. If you are prepared to take risks and be willing to learn from mistakes and appreciate the importance of agile delivery then this is the role for you! The ideal candidate is an exceptional leader and change agent, with a strong understanding of Organization Change Management (OCM) concepts, tools, and an appreciation for the necessity to include OCM in an organization transition to an ITIL-based environment. This position will collaborate across the organization and help bring disparate teams together into a more cohesive unit operating with consistent service support processes and practices. This newly formed Medicaid Enterprise Systems (MES) IT Product Portfolio leverages ServiceNow, however our expectation for process leads is tool agnostic. Strong ITIL process expertise is recommended. The Lead is responsible to establish and improve ITDs IT Service Delivery in a blended Agile and Waterfall context, working with internal IT teams to deliver world-class IT services on an enterprise scale. The Lead is expected to be an expert in ITIL, The Lead will be working closely with various process owners and managers to improve the performance of processes to include but not limited to Change Management, Release Management, Incident Management, Problem Management, and Knowledge Management. The Lead will also promote service ownership by establishing a Service Catalog along with a solid Service Portfolio Management process. Engaged and proactive champion for IT operations and service management solutions, driving continuous improvement of IT services and products through Operational Reviews, enablement, and advocacy for ITIL best practices; oversees delivery of IT services through the ServiceNow platform Business Partner, skilled in stakeholder management and connecting service delivery solutions with business challenges; someone with a strong technology background and business acumen to maintain alignment between stakeholders and IT in day-to-day operations IT Operations, Continuous Improvement - Implement policies and processes for the monitoring, measurement, reporting and continuous improvement of service and component availability; provides consulting services to Senior Management related to the alignment of business needs Platform and Tool Governance - ongoing optimization, rationalization, and maturity of ITSM tools (ServiceNow platform) under the Service Management umbrella. Being accountable for service management, this position will be responsible for making sure that “end-to-end” digital services are being seamlessly delivered to the clients / end users of Medicaid IT solutions. Some of the key responsibilities will be rectifying reliability issues, monitoring progress, tracking KPIs, and end-users satisfactions. The Lead will be the key influencer of all digital process, if not the author. The Lead is expected to identify customer issues and needs by maintaining an excellent relationship with end-users and stakeholders. This position will embrace both administrative and technical roles, are best suited for skilled and hard-working individuals who possess splendid leadership and interpersonal skills, and who are passi   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 133080 while calling.   Other jobs in NC: Chapel Hill (2), Charlotte (58), Dix Campus (1), Greensboro (3), Morrisville (2), North Charlotte (2), Raleigh (96), St Raleigh (2), Winston Salem (3), IT Experience job openings in Raleigh, NC Jobs List DHHS Technical Specialist (776943) Create date: 15-Sep-2025 Start date : 10/01/2025 End Date : 09/30/2026 Submission deadline : 09/16/2025 Client Info : NCDHHS-AM Note: * Agency Interview Type : Webcam Interview Only * Hybrid Description : Technical Analysis & Support Analyze technical requirements, sys.... (This job is for - IT Experience Jobs in NC Raleigh Specialist - (in Raleigh, NC)) DHHS Technical Specialist Expert (EHR Epic Analyst) (720880) Create date: 28-Sep-2023 Hybrid start date :09/18/2023 End date :07/31/2024 submission deadline :09/29/2023 client info :NCDHHS-AM Description : ONLY EPIC-CERTIFIED CANDIDATES NC WILL BE CONSIDERED. The Technical Specialist will perform Epic Applica.... (This job is for - IT ExperienceTroubleshoot Jobs in NC Raleigh Expert - (in Raleigh, NC)) Technical Specialist- Expert (EHR Epic Analyst LTC) (715062) Create date: 19-Jul-2023 Hybrid Start date :07/31/2023 End Date :07/30/2024 Submission deadline :07/21/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED. The Technical Specialist will perform Epic Appli.... (This job is for - EPIC IT Experience Jobs in NC Raleigh Analyst - (in Raleigh, NC)) Technical Specialist- Expert (715069) Create date: 19-Jul-2023 Start date :07/31/2023 End Date :07/30/2024 Submission deadline :07/21/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ ONLY CANDIDATES CERTIFIED BY EPIC FOR BRIDGES WILL BE CONSIDERED. The Technical Specialist will perform tasks to conv.... (This job is for - EPIC IT Experience Jobs in NC Raleigh Expert - (in Raleigh, NC)) Technical Specialist- Expert (Epic Analyst Beaker) (715067) Create date: 19-Jul-2023 Hybrid Start date :07/31/2023 End Date :07/30/2024 Submission deadline :07/21/2023 Client Info : NCDHHS-AM Description : ------------------------------------------------------ ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED. The Technical Specialist will perform Epic Appl.... (This job is for - EPIC IT Experience Workflow Jobs in NC Raleigh Analyst - (in Raleigh, NC))    IT Experience job openings in other states Jobs List RIC Project Lead (PM 3) Implementation Project (780561) Create date: 11-Nov-2025 Start date : 11/21/2025 End Date : 11/19/2026 Submission deadline : 11/14/2025 Client Info : City of Richmond Note: * Agency Interview Type : Web Cam Interview Only * Hybrid Description: RIC Project Lead (PM 3) - CDR Implementation Project Preference.... (This job is for - IT Experience Jobs in VA Richmond Consultant - (in Richmond, VA)) Computer Operator - Consultant - 8344 Create date: 09-Oct-2025 Start date : 10/20/2025 End Date : 3 Months from projected start date Submission deadline : 10/16/2025 5:00:00 PM Client Info : STO Note: * Interview Process: 2 rounds, the first interview will be remote - subsequent interviews will be in-person * Duration of the Contract: 3-6 .... (This job is for - IT Experience Jobs in SC Columbia Consultant - (in Columbia, SC)) GA DHS - Sr. RPA Developer (774254) Create date: 05-Aug-2025 Start date : 09/01/2025 End Date : 06/30/2026 Submission deadline : 08/11/2025 Client Info : DHS Note: * Agency Interview Type : Web Cam Interview Only * Remote Description : As part of the RPA team, this individual will lead the design, development, and implem.... (This job is for - IT Experience Jobs in GA Atlanta Developer - (in Atlanta, GA)) Enterprise Architect IV - 144555 Create date: 18-Jul-2025 Start date : 08/11/2025 End Date : 06/30/2026 Submission deadline : 7/25/2025 4:00:00 PM Client Info : ETF Note: * Interview Process: Online interview via Teams (2 rounds). PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to the interview page in order to accept.... (This job is for - IT Experience Jobs in WI Madison Architect - (in Madison, WI)) DEV IT Consultant 3 (764528) Create date: 27-May-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 05/29/2025 Client Info : DEV Description : IT Consultant 3 The IT Consultant will be responsible for advising clients on how to use various information technology processes, systems, and techniques to solve business.... (This job is for - IT Experience Jobs in OH Columbus Consultant - (in Columbus, OH))    IT Experience job openings in NC Jobs List Specialist- Sr(Epic Principal Trainer) (716343) Create date: 04-Aug-2023 Hybrid Start date :08/01/2023 End Date :07/31/2024 Submission deadline :08/03/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ Experienced Epic-credentialed Principal Trainer (PT) needed for clinical end user, super user, and train-the-t.... (This job is for - EPIC IT Experience Jobs in NC Durham Specialist - (in Durham, NC)) Project Manager- Expert (Epic Training Manager) (716323) Create date: 04-Aug-2023 Hybrid Start date :08/01/2023 End Date :07/31/2024 Submission deadline :08/03/2023 Client Info :NCDHHS-AM Description : ------------------------------------------------------ The Training Manager is responsible for: - Serve as a lead for a team of 5 Epic Principal Trainers for cl.... (This job is for - EPIC IT Experience Jobs in NC Durham Manager - (in Durham, NC)) Qlikview Developer - 71687 Create date: 08-Feb-2021 Note: we have interview time slots for this week ( Friday) This is a markup account, please list consultants s W2 hourly pay rate in the comments section when submitting. Upon offer, it is required to show consultants W2 take home pay in the Exh A. Candidate must be our W2 Employee. We should submit only GC,GC - EAD, L2-EAD,H4.... (This job is for - IT Experience Jobs in NC Charlotte Developer - (in Charlotte, NC)) NC - FTCC - Cloud Systems Analyst (635789) Create date: 10-Sep-2020 Start Date :09/14/2020 Submission Deadline :09/16/2020 End Date :12/31/2020 Client Info : Fayetteville Technical Community College Note: * Agency Interview Type:Either Webcam Interview or In Person **FTCC staff are all back onsite full time. The person in this role will be expected to.... (This job is for - IT Experience Jobs in NC Fayetteville Analyst - (in Fayetteville, NC)) NC - FTCC IT Security Engineer (635867) Create date: 09-Sep-2020 Start Date :09/14/2020 Submission Deadline :09/15/2020 End Date :12/31/2020 Client Info : Fayetteville Technical Community College Note: * Agency Interview Type: Either Webcam Interview or In Person * Clients staff are all back onsite full time. The person in this role will be expecte.... (This job is for - IT Experience Jobs in NC Fayetteville Engineer - (in Fayetteville, NC)) (Consultant: IT Experience, System Integration, ITIL, Excel in Raleigh, NC)

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