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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
ITIL ServiceNow Administration Cloud Admin And DevOps Administrator
(Jobs in Atl
 
Requirement id 140899
Job title Administrator
Job location in Atlanta, GA
Skills required Bachelor Degree In Computer Science, ITIL, ServiceNow Modules, ServiceNow Administration Cloud Admin An
Open Date 16-May-2023
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Administrator: Bachelor Degree In Computer Science, ITIL, ServiceNow Modules, ServiceNow Administration Cloud Admin An

Remote

start date :06/05/2023

End date :06/28/2024

submission deadline : 05/16/2023

client info : DHS

Description :

-------------------------------------------
Key Responsibilities
• Assists in developing standard IT configuration and asset management methodology
• Develop CMDB policy, processes, and knowledge base
• Conduct reporting on configuration audits and reconciliation
• Maintains CIs to ensure CMDB accuracy and completeness
• Drives visibility on process adherence and compliance improvement opportunities
• Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace
• Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
• Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance
• Create and document requirements for efficient process design that includes self-service options with limited manual effort
• Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management
• Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance
• Draft technical process documentation

Requirements
• 5+ years of recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities.
• In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, HRSD etc.)
• Certification in ServiceNow system administration is highly desirable; ITIL Foundation certified, or related experience preferred
• Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service and teamwork

Education and Certifications
• Bachelors degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience
• ITIL Foundation & ServiceNow Administration Certification preferred
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 140899 while calling.
 
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(Administrator: Bachelor Degree In Computer Science, ITIL, ServiceNow Modules, ServiceNow Administration Cloud Admin An in Atlanta, GA)
     
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