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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
ITIL SDLC COBIT IT Quality Process Visio Word And PowerPoint SnagIT Engineer
(Jo
 
Requirement id 13669
Job title Engineer
Job location in East Hartford, CT
Skills required Process Design, Writing Technical Procedures, ITIL, SDLC COBIT IT Quality Process Visio Word
Open Date 10-May-2013
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: Lingam P
Job Description Engineer: Process Design, Writing Technical Procedures, ITIL, SDLC COBIT IT Quality Process Visio Word

[Note: Start Date: May 28, 2013]

[Note: Submission Deadline: Wednesday, May 15,2013]
Description:

Client requires a Technical Writer from the IT Professional Services Master Agreement to assist with the implementation and ongoing support of the Health Insurance Exchange (HIX) environments. The technical writer will report to the client IT Security Division IT Manager and work closely with the HIX Project Manager, as well as staff from Security, Network, Application Hosting, Data Center and Database Divisions.

Scope of Work:
* Technical Writer Responsibilities Include:
* Process design and documentation for the diverse audiences
* Documentation of IT Support Service technical procedure
* Facilitation and documentation of process design reviews

Deliverables Include:

* Detailed process flows and standard operating procedures
* Training materials for use by technical staff learning standard operating procedures

Required Skills:

* Extensive experience in process design
* Extensive experience writing technical procedures
* Extensive experience with meeting facilitation, technical communication and documentation
* ITIL, SDLC, COBIT or other IT Quality process experience required
* ITIL Foundations Training desirable but not required
* Experience creating training materials
* Visio, Word and PowerPoint skills required
* SnagIT skills desirable
* Help Desk environment experience desirable but not required
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 13669 while calling.
 
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(Engineer: Process Design, Writing Technical Procedures, ITIL, SDLC COBIT IT Quality Process Visio Word in East Hartford, CT)
     
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