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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
ITIL PEOPLESOFT Manager
(Jobs in OAKLAND, CA)
 
Requirement id 7661
Job title Manager
Job location in Oakland, CA
Skills required ITIL, Network Operations, PEOPLESOFT,
Open Date 13-Dec-2011
Close Date
Job type Contract
Duration 6 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Manager: ITIL, Network Operations, PEOPLESOFT,

[Note : Submission Deadline : 12-23-2011]

[Note : Start Date : 01-30-2012
End Date : 07-27-2012]

Description :
We are recruiting for an IT Operations Service Manager with solid experience in preparing an infrastructure services organization for a large operational transition.
Under general direction, the IT Operations Service Manager is responsible for the delivery of an infrastructure operations function that will support the new system-wide implementation of PeopleSoft Human Capital Management (HCM) and Payroll applications, with related supported environments.
Responsibilities will include understanding and implementing the technical components, resources and services that need to be in place prior to Phase 1 of the implementation, including the creation of Service Level Agreements (SLAs) and supporting Operating Level Agreements (OLAs).

Roles :
The incumbent will perform a comprehensive impact assessment of the new Platform-as-a-Service offering on the existing infrastructure, processes, systems and people to include the following areas
* Network Operations
* Monitoring and Disaster Recovery
* Data Center Operations
* Operations support
* Technology Service Desk

Required Skills :
* BS Degree with at least 10 years of work experience in IT operations in a fast-paced environment.
* Experience with PeopleSoft/Platform-as-a-Service highly desired.
* Experience with ITIL service management framework.
* Superior interpersonal skills, including the ability to demonstrate tact, diplomacy, and flexibility in consulting and communicating with diverse groups at all levels of the organization, including vendors, project participants, managers, supervisors, and staff.
* Analytical skills sufficient to identify issues, recommend courses of action, implement action plans and evaluate results.
* Strong technical knowledge of networking and operation systems technology is required.
* Understanding of complex project working in a matrixed environment.
* Excellent written and verbal communication skills required.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 7661 while calling.
 
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(Manager: ITIL, Network Operations, PEOPLESOFT, in Oakland, CA)
     
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