ITSM Universal Data Models ITIL Scrum Methodologies Consultant (Jobs in Atlanta,   Requirement id 118307 Job title Consultant Job location in Atlanta, GA Skills required Product Owner Certification, ITSM, Service Catalog, Universal Data Models ITIL Scrum Methodo Open Date 03-Aug-2021 Close Date Job type Contract Duration 10 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Product Owner Certification, ITSM, Service Catalog, Universal Data Models ITIL Scrum Methodo Start Date :08/23/2021 End Date :06/30/2022 Submission Deadline :08/6/2021 Client Info : Georgia Tech - OIT Note : * Agency Interview Type: Either Web Cam or In Person Description : The Technical Product Owner Sr. will work with the IT Service Management team to lead the ServiceNow ITSM Product capabilities in planning, management and delivery of new functionality and releases. You will be collaborating with IT Leadership and Business stakeholders to maximize the platform capabilities to provide solutions for a large new customer call center. You will manage incoming demands, review, and prioritize the existing product backlog, plan sprints, and present technical solutions to customers and stakeholders. You will create and manage a ServiceNow road map and work with the development team to ensuring team alignment to best practices and business strategy. As Technical Product Owner you will lead product planning, management and delivery of new functionality and releases, while also responding to any defects. As Technical Product Owner, you will: • Focus on identifying solutions which maximize the value of the ServiceNow Platform and effort from the development team. • Build strong relationships outside the local team with customers, service owners, project managers, and leadership. • You will help co-create the ServiceNow Product Roadmap with IT leadership but maintain and drive the execution • Refine the product backlog and prioritize features by ranking them against strategic goals and initiatives. • Plan each sprint according and release and ensure the team understands the requirements and priorities. • Work with the team to validate when development meets the accepted criteria and participate in product demos. • Be focused on continual service improvement and participate in retrospectives and reviews of process. • Work closely with development teams for complete, consistent, high-quality, on-time delivery. • Act as Subject Matter Expert for ITSM best practices and standards related to ServiceNow. • Be comfortable with leveraging frameworks and methods but can easily deviate to create a successful outcome Basic Qualifications for Consideration: • Minimum 4 years related experience as Product Owner • 3+ years of technical ServiceNow Platform skills with emphasis on ITSM product suite (Incident, Problem, Change, Service Catalog, Universal Request, etc) • ITIL V3/V4 certification • Understanding of Agile / SCRUM methodologies for product management • Experience shaping the product strategy and vision, deliver solutions, and provide thought leadership ServiceNow features Preferred Skills, Experience, and Education: • Higher Ed industry experience highly regarded • Experience with developing large call center or unified shared service solutions highly regarded   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 118307 while calling.   Other jobs in GA: Alpharetta (12), Atlanta (37), Conyers (2), Downtown Atlanta (1), Dublin (1), Duluth (5), Dunwoody (4), Lawrenceville (2), Norcross (4),    Product Owner Certification job openings in other states Jobs List Business Analyst Sr - 62338 Create date: 04-Mar-2024 Start date : 03/25/2024 End date : 03/23/2025 Submission deadline : 03/07/2024 Client info : CT DCF Note : * Position Location : Hybrid Description : The candidate will serve in the capacity of a Business Analyst/Child Wel.... (This job is for - job Jobs in CT Hartford Analyst - (in Hartford, CT)) Test Engineer III - 93620 Create date: 07-Jun-2022 start date:7/1/2022 End date:12/31/2022 submission deadline:06/13/2022 client info : OIT Note: * Candidate Must Be Local Description: The Trails Tester/Contractor will be working on the Department of Human Services Trails Product.... 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(This job is for - SDLC Jobs in IA DesMoines Analyst - (in Des Moines, IA)) Software Developer III - 38559 Create date: 17-Sep-2018 Candidate must be our own W2 Employee Job Description : General Information/Assignment Scope: Actively participates on projects, working with the Product Owner and Scrum Master to complete product development tasks. Collaborates with all teammates on design and development tasks. Contributes to the team by analyzing, developi.... (This job is for - SCRUM Developing Jobs in OK Bartlesville Developer - (in Bartlesville, OK))     (Consultant: Product Owner Certification, ITSM, Service Catalog, Universal Data Models ITIL Scrum Methodo in Atlanta, GA)

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