ITSM MS Excel Manager (Jobs in Providence, RI)   Requirement id 95636 Job title Manager Job location in Providence, RI Skills required Service Desk Manager, ITSM, Strong Communication Skills, MS Excel Open Date 29-Jul-2019 Close Date Job type Contract Duration 4 Months Compensation DOE Status requirement not found Job interview type Face to Face interview Apply    Email Recruiter: coolsoft Job Description Manager: Service Desk Manager, ITSM, Strong Communication Skills, MS Excel Candidate must be our W2 Employee We should submit only GC, GC EAD, L2 EAD, H4 EAD and Citizens. Description: The Senior Service Desk Engineer role will be heavily involved in the service desk integration. The individual will need to have the ability to look operationally and strategically while being self-directing. This person will be directly helping to create a future state model for a Service Desk vs. running the existing desk. The potential opportunity would be to run the Service Desk in the future. Daily tasks may include: developing procedures, gathering/reviewing metrics Requirements: Thorough experience with command center or service desk ITSM platform experience Strong communication and collaboration skills Experience with Future State Process Design and writing procedures Nice to have: Cherwell Service Platform   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 95636 while calling.   Other jobs in RI: Providence (1),         (Manager: Service Desk Manager, ITSM, Strong Communication Skills, MS Excel in Providence, RI)

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