ITSM Troubleshooting Help Desk Analyst Analyst (Jobs in Norfolk, VA)   Requirement id 144072 Job title Analyst Job location in Norfolk, VA Skills required Ticketing Systems, ITSM, Service Desk, Troubleshooting Help Desk Analyst Open Date 27-Oct-2023 Close Date Job type Contract Duration 8 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: Ticketing Systems, ITSM, Service Desk, Troubleshooting Help Desk Analyst Hybrid Start date :11/13/2023 End date :07/08/2024 Submission deadline :11/1/2023 Client info :NSU Description : Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure your candidate is aware and agrees to being 100% ON SITE from Day One before submitting. Parking: Parking is NOT provided for contractors and there is a monthly fee. Manager will discuss parking costs if selected for an interview. Pls note and share with your candidate bf submitting! In addition to the compliance items required in Vector, NSU runs a separate criminal background check that searches from Age 18 forward. DAY TO DAY/ABOUT THE ROLE: Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and analyzes information about the users issue and determines the best way to resolve their problem. Level 1 may also provide support for identified Level 2 and Level 3 issues where configuration solutions have already been documented.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 144072 while calling.   Other jobs in VA: Alexandria (1), Ashburn (3), Cardinal (1), Charllottesville (1), Charlottesville (6), Chesapeake (2), Chester (2), Dulles (3), Fredericksburg (1), Fremont (1), Glen Allen (2), Reston (4), Richmond (45), Roanoke (14), Virginia Beach (14), Ticketing Systems job openings in Norfolk, VA Jobs List NSU - Help Desk Analyst 2 - (731254) Create date: 13-Mar-2024 Job Title: NSU - Help Desk Analyst 2 - 100% ON SITE (731254) Onsite start date :03/25/2024 End date :07/08/2024 submission deadline :3/18/2024 client info :NSU Description : Interviews: Initial Web based IVs conducted but IN.... (This job is for - job Jobs in VA Norfolk Analyst - (in Norfolk, VA)) NSU - Technical Support Analyst 2 -(723600) Create date: 27-Oct-2023 Onsite Start date :11/06/2023 End date :07/08/2024 Submission deadline :11/1/2023 Client info :NSU Description : Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary Pls make sure .... (This job is for - MS Office Jobs in VA Norfolk Analyst - (in Norfolk, VA))    Ticketing Systems job openings in other states Jobs List Desktop Support IV - 143598 - Rebid Create date: 11-Jun-2025 Start Date :7/1/2025 End Date :06/30/2026 Submission Deadline :6/13/25 4:00 PM CST Client Info : DOC Note: * This is an in-person job with no remote work. Candidate must have ability to work a flexible schedule and days lasting longer than 8 hours * Interview .... (This job is for - Troubleshoot Jobs in WI Madison Consultant - (in Madison, WI)) Desktop Support Technician - 10691212 Create date: 10-Jun-2025 Start Date :7/1/2025 End Date :06/30/2026 Submission Deadline :06/12/2025 Client Info : CO OIT Description: The my Colorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradan.... (This job is for - Jobs in CO Denver Consultant - (in Denver, CO)) Desktop Support III - 142729 Create date: 13-May-2025 Start date : 06/09/2025 End Date : 06/30/2025 Submission deadline : 5/20/2025 4:00:00 PM Client Info : DHS Note: * Interview Process: TEAMS virtual interview (video required) for initial interview. In-person interviews may decide the selected candidate. * Duration of the Contra.... (This job is for - job Jobs in WI Madison Consultant - (in Madison, WI)) PROJECT COORDINATOR - 11463-1 Create date: 03-Dec-2024 No of Submissions : 2 Start date : 1/6/2024 Submission deadline : 12/11/2024 Client Info : Clemson University Note: * INTERVIEW PROCESS Phone interviews will be conducted. * REMOTE Description : THIS POSITION INCLUDES THE POTENTIAL FOR W.... (This job is for - SDLC Jobs in SC Columbia Consultant - (in Columbia, SC)) PennDOT- TS2 A1 SC3 (751566) Create date: 20-Nov-2024 Job Title: PennDOT- TS2 A1 SC3 (Workstation Specialist District 2, Clearfield County) (751566) Start date : 12/16/2024 End Date : 06/30/2025 Submission deadline : 11/21/2024 Client Info : PennDOT Note: * ***This requisition will feature first round interviews via Teams.*** job Jobs in PA ClearfieldCounty Consultant - (in Clearfield County, PA))    Ticketing Systems job openings in VA Jobs List DBHDS - Technical Support Analyst 2 - (747139) Create date: 16-Sep-2024 Onsite No of Submissions : 2 start date :09/30/2024 End date :03/23/2025 submission deadline : 9/19/2024 client info : DBHDS Note: * Agency Interview Type: Web Cam Interview Only * TWO ROLES! Pls submit your TOP TWO candidates only! * Duration: Exp.... (This job is for - job Jobs in VA Richmond Analyst - (in Richmond, VA)) DBHDS - Project Coordinator 4 (677549) Create date: 16-Mar-2022 Start Date :03/28/2022 End Date :06/30/2022 Submission Deadline: :03/21/2022 Client Info: DBHDS Note : * Agency Interview Type: Web Cam Interview Only Description: DBHDS - Project Coordinator From Mgr: This can be completely remote, resour.... (This job is for - Spreadsheet Jobs in VA Richmond Consultant - (in Richmond, VA)) DBHDS - Help Desk 3 (651581) Create date: 14-May-2021 Start Date:05/03/2021 End Date:10/30/2021 Submission Deadline:5/19/2021 Client Info:DBHDS *Note: Agency Interview Type: Web Cam Interview Only Description: IT is seeking a Helpdesk Analyst to supplement a resource that will be out on leave. Duration expected to go to Oct 30 with.... (This job is for - Helpdesk Jobs in VA Richmond Consultant - (in Richmond, VA)) Technical Support Specialist (Level 2) -SP Create date: 19-Mar-2020 Functional Title: Senior Help Desk Support Analyst Note: Email Submission Submission Deadline: 3/26/2020 Start Date: 4/13/2020 End Date: 4/12/2022 Client: Arlington County Government Description: Arlington County seeks a full-time senior Help Desk Support Analyst to support the development .... (This job is for - job Jobs in VA Arlington Specialist - (in ARLINGTON, VA)) (Analyst: Ticketing Systems, ITSM, Service Desk, Troubleshooting Help Desk Analyst in Norfolk, VA)

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