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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
ITSM ITIL Troubleshoot OS CRM JavaScript 1.2 Xml Parsing Engineer
(Jobs in BLOOMI
 
Requirement id 46541
Job title Engineer
Job location in BLOOMINGTON, IL
Skills required SQL, ITSM, ITIL, Troubleshoot OS CRM JavaScript 1.2 Xml P
Open Date 12-Jun-2015
Close Date
Job type Contract
Duration 5 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Engineer: SQL, ITSM, ITIL, Troubleshoot OS CRM JavaScript 1.2 Xml P

Bill Rate Range :$1.00 - $1.00/hr

NOTE : START DATE : 7/01/2015

END DATE : 12/31/2015

SUBMISSION DEADLINE : 06/19/2015

CLIENT INFO : COMSYS

DESCRIPTION :


Must Haves:
eGain / Click2 Web Application technical support analysts on windows servers

Looking for a level 2 eGain / Click2 technical analyst resource in either of our Bloomington, IL location. Resource must have Knowledge of Service Management, Ability to learn new things, and have contact center experience. Skills and experience supporting eGain web applications on windows servers required are;
Source Management concepts
Integrated development tool set (i.e. Microsoft IDE)
HTML/JavaScript/XML/SQL
Working Knowledge of Service Management methodology (ITSM, ITIL, etc.)
External Application integration
Windows Server OS Admin
Experience in Troubleshooting and Problem Resolution
Defect logging and tracking
Experience working with vendors
Ability to work with numerous application areas to provide support
Basic Network concepts
Basic Windows security concepts
Experience with production application and infrastructure support and handling production tickets
Any Prior CRM knowledge
?
- Technical aptitude
- Strong initiative, ability to work with little direction or supervision
- Flexibility, ability to adapt quickly to change
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 46541 while calling.
 
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(Engineer: SQL, ITSM, ITIL, Troubleshoot OS CRM JavaScript 1.2 Xml P in BLOOMINGTON, IL)
     
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