ITSM ITIL Consultant (Jobs in Madison, WI)   Requirement id 150537 Job title Consultant Job location in Madison, WI Skills required Communication Skills, Interpersonal Sills, ITSM, ITIL Open Date 18-Nov-2024 Close Date Job type Contract Duration 6 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Communication Skills, Interpersonal Sills, ITSM, ITIL No of Submissions : 2 Start date : 01/06/2025 End Date : 06/30/2025 Submission deadline : 11/25/2024 4:00:00 PM Client Info : DFI Note: * Interview Process: Teams with camera on * Duration of the Contract: 6/30/2025, with potential for at least 1-year extension * Onsite or Remote? Candidates must be CURRENT Wisconsin residents. No relocation is allowed. This position will be 100% onsite in Madison five days per week. Description : Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at Wisconsin Department of Financial Institutions (DFI). This position serves as an expert resource and relies on extensive experience and judgment to plan and accomplish goals. Essential duties include performing first and second level hardware and software support, configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, maintaining a high degree of professionalism including during interactions with executive leadership, creating and implementing IT policies, procedures, standards and guidelines. The Help Desk IV is expected to be familiar with a wide variety of IT concepts, practices, and technologies. This position may lead and direct the work of others. This position is responsible for providing in-person support to DFI staff at the Hill Farms State Office building in Madison, WI. Top 3-4 Required skills (6 or more years of experience): • Ability to independently perform root cause analysis and issue resolution of complex IT issues related to DFI hardware and software(e.g., Lenovo Laptops, Apple iPhones, MS Windows, M365). • Effective and professional communication and interpersonal skills when dealing with a variety of customers including executives. • Ability to identify, lead, and implement ITSM improvement initiatives based on ITIL and industry best practices. • Highly self-motivated with the ability to effectively prioritize and execute tasks with strong attention to detail. Top 2-3 Nice to Have skills: • ITIL 4Foundation certification or similar • CompTIA A+ certification of similar • PMP certificationor similar   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 150537 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2), Communication Skills job openings in Madison, WI Jobs List DWD ITSC Help Desk II - 149943 Create date: 15-Oct-2025 Start date : 11/10/2025 End Date : 06/30/2026 Submission deadline : 10/22/2025 4:00:00 PM Client Info : DWD Note: * Interview Process: Teams with camera on. * PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an .... (This job is for - Help Desk Jobs in WI Madison Consultant - (in Madison, WI)) Geospatial Services Consultant - 143447 Create date: 05-Jun-2025 Start date : 07/01/2025 End Date : 06/30/2026 Submission deadline : 6/9/2025 4:00:00 PM Client Info : DNR Note: * Interview Process: Teams * Duration of the Contract: Until 6/30/26 * Onsite or Remote? Remote. 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(This job is for - job Jobs in CT Hartford Manager - (in Hartford, CT))    Communication Skills job openings in WI Jobs List Project Manager II - Rebid - 146275 Create date: 19-Aug-2025 Start date : 09/08/2025 End Date : 06/30/2026 Submission deadline : 8/21/2025 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortl.... (This job is for - job Jobs in WI Milwaukee Manager - (in Milwaukee, WI)) Project Manager II - 145850 Create date: 13-Aug-2025 Start date : 09/01/2025 End Date : 06/30/2026 Submission deadline : 8/15/2025 4:00:00 PM Client Info : DCF Note: * INTERVIEW NOTES: • Phone and web based interviews will be acceptable. • However, an in--person interview may be required. • Interviews will be set up shortl.... (This job is for - job Jobs in WI Milwaukee Manager - (in Milwaukee, WI)) Desktop Support I - 110648 - SP Create date: 20-Oct-2022 start date: 11/07/2022 End date: At least 320 Hours from projected start date submission deadline: 10/27/2022 at 4:00 PM CST. client info : Milwaukee County Note: * Interview Process: Microsoft Teams * Local candidates or willing to relocate at the candidates expense. job Jobs in WI Milwaukee Consultant - (in Milwaukee, WI)) Technician III -104876 - SF Create date: 24-May-2022 Start date :6/20/2022 End Date : 5 Months from projected start date Submission Deadline :5/31/2022 - 4:00PM CST Client Info : Outagamie County Note : * Interview Process: Via Zoom - please have audio and video enabled (1-2 interviews) * Duration: 5 months contract with possible extension <.... 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