IVR SOP Business Analysis Consultant (Jobs in Remote, MN)   Requirement id 107458 Job title Consultant Job location in Remote, MN Skills required Call Center Experience, ACA Experience, IVR, SOP Business Analysis Open Date 15-Jun-2020 Close Date Job type Contract to Hire Duration 2 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Consultant: Call Center Experience, ACA Experience, IVR, SOP Business Analysis Note: 6-8 week contract..100% remote Job Description : Role: Call Center Consultant/BA Duration: 6-8 weeks Description: Looking for a resource that has Call Center/Customer Service Operations experience to assist in writing SOPs and make Operational recommendations for Call Centers. This is for an implementation. They are looking for MA/ACA experience and Call Center Operations experience. In addition to core BA skills, we need candidates with: Call Center/Contact Center software [telephony systems (IVR, call routing, phone), reporting applications, desktop tools, etc.] FACETS inclusive of Workflow High level and detailed, functional and non-functional requirements (more technical than business in nature) Detailed Visio diagramming and flowcharts Call center scripting Medicare/ACA experience   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 107458 while calling.   Other jobs in MN: Coon Rapids (2), Duluth (6), Eagan (1), Edina (3), Little Falls (1), Maplewood (4), Mineapolis (1), Minneapolis (69), Minnesota (1), North Saint Paul (1), Plymouth (1), Roseville (2), Saint Cloud (3), Saint Paul (41), St Cloud (1), St Paul (5), Unknown (1),    Call Center Experience job openings in other states Jobs List Telecom Administrator - Hotline Contractor Create date: 21-Feb-2025 No of Submissions : 1 Start date : 03/10/2025 End Date : 07/31/2025 Submission deadline : 02/26/2025 Client Info : CO CDHS Note: * Candidate Must Be Local * Position Location : Hybrid Description : SOW for Hotline Contractor job Jobs in CO Denver Administrator - (in Denver, CO)) Medicaid Call Center Services-325-24-415-057-NSP Create date: 23-Oct-2024 Start date : 4/1/2025 Submission deadline : 12/10/2024 12:00 PM CT Client Info : Human Services, Department of Note: * To procure an organization to provide call centers for North Dakota Medicaid providers and members. Description : The successful offeror must perform all the require.... (This job is for - Jobs in ND Bismarck Consultant - (in Bismarck, ND)) DAS OIT Service Desk 1 (741822) Create date: 03-Jul-2024 No of Submissions : 3 Start date : 07/22/2024 End Date : 06/30/2025 Submission deadline :07/09/2024 Client Info : DAS Note: * 100% Remote * Candidate must be able to provide their own laptop/computer, USB headset, and a consistent internet connection. Descriptio.... (This job is for - Help Desk Jobs in OH Columbus Consultant - (in Columbus, OH)) Transportation Technician 3 - 62767 Create date: 16-May-2024 No of Submissions : 4 Start date : 06/03/2024 End date : 12/03/2024 Submission deadline : 05/21/2024 Client info : TN DOT Note : * Position Location : On Site Description : An advanced level position that ensu.... (This job is for - Jobs in TN Chattanoogatn TechLead - (in Chattanoogatn, TN)) PennDOT - HDA3 A4 SC3 (Tier 1 Help Desk) (729126) Create date: 04-Apr-2024 Start date :03/04/2024 End Date : 06/30/2024 Submission deadline : 04/07/2024 Client Info : PennDOT Description : ------------------------------------------------------ There are two available Tier 1 positions. ***This requisition has an hour-long in-person interview.*** ***Clien.... (This job is for - job Jobs in PA DauphinCounty Analyst - (in Dauphin County, PA))     (Consultant: Call Center Experience, ACA Experience, IVR, SOP Business Analysis in Remote, MN)

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