Installation Troubleshooting Software Upgrading Services Monitoring Service Desk Sup   Requirement id 74086 Job title Analyst Job location in Chipley, FL Skills required Installation, Maintenance And Support, Troubleshooting, Software Upgrading Services Monitoring S Open Date 05-Oct-2018 Close Date Job type Not specified Duration 8 Months Compensation DOE Status requirement --- Job interview type Phone Screen and Face to Face interview Apply    Email Recruiter: coolsoft Job Description Analyst: Installation, Maintenance And Support, Troubleshooting, Software Upgrading Services Monitoring S Note: Contractor shall submit with its response a signed Resume Self-Certification Form (Exhibit B) to the Customer. Note: Online Submission Note: OIT is accepting ONE (1) candidate submission per vendor for this NEW position. Submission Deadline: 10/11/2018 12:00 PM CST Start Date: 10/22/2018 End Date: 6/30/2019 Client: Florida Department of Transportation Description: Scope of Services This resource will primarily be tasked with providing Tier 2 support of medium to high complexity for FDOT including, but not limited to the following: 1. Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Assists with reserving, setting up, coordinating, and troubleshooting of AV and VC meetings. 2. Performing advanced troubleshooting to determine cause of problem. Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame. 3. Monitors Service Desk queue and resolves support tickets as assigned. Assigns service desk tickets to the appropriate technician or group for proper resolution and ensures all Service Level Agreements are met in a timely manner. Documents work performed and resolution(s). Identify, analyze and resolve problems and issues through the use of troubleshooting tools and techniques as well as teamwork. Provides support for software applications such as Microsoft Operating Systems, Microsoft Office Suite, various off the shelf and Department developed applications, as needed or assigned. 4. Update asset management information in OneNote and Active Directory accordingly, as well as, coordinate with Admin Assistant on surplusing of IT equipment. 5. Provides hardware and software technical training and professional development for other Technicians as needed or assigned. 6. Participates and coordinates in projects like the Personal Computer Replacement Project, Memory Upgrade Project, Windows 10 Build Upgrade Project, etc.. 7. Shares information and receives feedback from other OIT staff as appropriate. Generates and maintains detailed technical documentation including software installation guidelines, troubleshooting processes, etc. 8. Coordinates service calls and repairs for warranty and non-warranty items. Maintains records on all calls and keeps accurate records relating to service calls for maintenance or warranty repairs. 9. Installs, maintains, and supports specialized software applications as assigned. Performs, evaluates, and promotes research and testing of assigned special applications including both hardware and software. 10. Provides Tier III advanced support for other Technicians as needed or assigned. 11. Performs other duties assigned. 5 Education Bachelors Degree in Computer Science, Information Systems, or other related field. Or equivalent work experience. 6 Experience Minimum of 3 years of experience. 7 Primary Job Duties/ Tasks Duties and Responsibilities will include but are not limited to: Providing Tier 2 support of medium to high complexity. Provides Audio Visual (AV) and Video Conference (VC) support as assigned. Performing advanced troubleshooting to determine cause of problem. Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame. Monitors Service Desk queue and resolves support tickets as assigned. Update asset management information in OneNote and Active Directory accordingly, as well as, coordinate with Admin Assistant on surplusing of IT equipment. Provides hardware and software technical training and professional development. Participates and coordinates in proj   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 74086 while calling.   Other jobs in FL: Alachua (1), Ft Lauderdale (2), Ft Myers (2), Jacksonville (57), Lake Mary (1), Miami (4), Orlando (10), Saint Petersburg (3), South Florida (1), St Petersburg (1), Tallahassee (1), Tampa (26),    Installation job openings in other states Jobs List VDOT Structured Cabling Network Engineer (741756) Create date: 16-Jul-2024 Onsite No of Submissions : 2 start date :07/29/2024 End date :06/30/2025 submission deadline : 7/19/2024 client info : VDOT Note: * Agency Interview Type:Both Web Cam and In Person Interview * local candidates only!!!! .... (This job is for - Telecommunications Installation Jobs in VA Richmond Engineer - (in Richmond, VA)) NC - Meck County - Service Support Analyst- Junior (729120) Create date: 06-Feb-2024 Hybrid Start date :02/26/2024 End Date : 06/28/2024 Submission deadline : 02/12/2024 Client Info : Mecklenburg County - Information Technology Services - Technical Services Description : ------------------------------------------------------ ***This is a hybrid position. The candidate.... (This job is for - Installation Jobs in NC Raleigh Analyst - (in Raleigh, NC)) VSP - SharePoint Administrator - (726440) Create date: 03-Jan-2024 Job Title: VSP - SharePoint Administrator - ON-SITE. IN PERSON IVS ONLY (726440) Onsite start date :02/05/2024 End date :03/31/2024 submission deadline : 1/8/2024 client info :VSP Description : MS365 SharePoint Administrator .... (This job is for - Installation Jobs in VA NorthChesterfield Administrator - (in North Chesterfield, VA)) Technical Specialist- Expert (723654) Create date: 03-Nov-2023 Hybrid Start date :11/01/2023 End date :10/31/2024 Submission deadline :10/31/2023 Client info :NCDHHS Description : The Technical Specialist provides technical and administrative configuration, installation, testing, security controls.... (This job is for - InstallationConfiguration Jobs in NC Raleigh Expert - (in Raleigh, NC)) VSP - Software Administrator - ON-SITE (707731) Create date: 29-Mar-2023 start date : 04/17/2023 End date : 03/29/2024 submission deadline : 4/3/2023 client info : VSP Note : * Onsite Description : Virginia State Police (VSP) is in need of a Software Administrator to administer and provide first le.... (This job is for - Installation Configuration Jobs in VA NorthChesterfield Administrator - (in North Chesterfield, VA))    Installation job openings in FL Jobs List PR54704-R4689 Job 2210 Customer Support Analyst B. Inter -SP Create date: 11-Aug-2022 Bid URL: https://service.ariba.com/Supplier.aw/ad/collabReqDetail?requestDocId=30000000000000000995454096&anp=Ariba&community=3 Note: FDOT is accepting ONE (1) candidate submission per vendor for this Vacant position. Submission Deadline: 8/22/2022 5 pm EST Start Date: 9/5/2022 End Date : 6/30/2023 Client.... (This job is for - Installation Jobs in FL Tallahassee Analyst - (in Tallahassee, FL)) Application Analyst_L2 - J-11-449-252 Create date: 31-Oct-2019 Description: Role: Senior Consultant Kofax Consultant Work Location: Tampa, FL Must Haves Skills 3 at most Experience in KOFAX Capture (10.0 version), KTM (5.5), KIC(2.5) and MarkView 8.0 for SAP Hands on Experience in installation, configuration and deployment for Kofax components Development & .... (This job is for - Installation Jobs in FL Tampa Analyst - (in Tampa, FL)) (Analyst: Installation, Maintenance And Support, Troubleshooting, Software Upgrading Services Monitoring S in Chipley, FL)

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