Inventory Analyst (Jobs in Madison, WI)   Requirement id 153894 Job title Analyst Job location in Madison, WI Skills required ITSM Tools, Inventory, Business Analysis, Open Date 16-Jun-2025 Close Date Job type Contract Duration 12 Months Compensation DOE Status requirement --- Job interview type --- Apply    Email Recruiter: coolsoft Job Description Analyst: ITSM Tools, Inventory, Business Analysis, Start Date :7/1/2025 End Date :06/30/2026 Submission Deadline :6/18/25 at 4:00 PM CST. Client Info : DOT Note: * Interview Process: Teams meeting * Duration: 6/30/26 with possibility for extension * Remote or Onsite: Candidates must be CURRENT WI residents. No relocation allowed. 100% remote in the State of Wisconsin. Description: Job Description This position performs technical and consultant duties for the Telecom Support Team in the Bureau of Information Technology (BITS). The Business Analyst will procure, inventory, and support telecommunications services and the unified communications environment. The Telecom Support Team is the central point of contact for all DOT Telecom related incidents and service requests. The role of the Analyst is to provide first line support for all customers utilizing the Department of Transportation IT services. The Analyst is responsible for logging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. This position will assist in the implementation of the new ITSM tool by being the subject matter expert on all telecom devices/products, working closely with the current Cherwell team. Daily Tasks • Work on daily tickets that include iPhone and iPad orders. • Work with DOT Telecom Coordinators. • Investigate customer questions. • Solve issues coming directly from DOT customers. • New ITSM tool Project team meetings when requested to attend. • Work on documentation.   Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 153894 while calling.   Other jobs in WI: De Pere (2), Green Bay (8), Kenosha (2), Madidson (1), Madison (36), Menomonee Falls (19), Milwaukee (59), Sun Prarie (1), Unknown (2), Waukesha (2),    ITSM Tools job openings in other states Jobs List Siebel Architect - 4690 Create date: 04-Mar-2021 Description: Use Siebel Tools to Configure VPCR application per user requirements from Justice Center. Use query tools such as SQL Developer to develop data queries to update data in VPCR. Unit test all changes developed for VPCR application. Correct defects detected in Testing Stage of release .... (This job is for - job Jobs in NY Delmar Architect - (in Delmar, NY)) IAM Technical Lead - J-11-157-515 Create date: 25-Aug-2016 Start Date : 09/01/2016 End Date : 02/28/2017 Submitted Deadline: 08/31/2016 Description : Good Communication, Self-driven, Go-getter attitude, can work in complex high demanding situation and a quick learner ITIL V3 certified and at least 3 years of Core Asset Management experience Knowledge on S.... (This job is for - CMDB Jobs in IN INDIANAPOLIS TechLead - (in Indianapolis, IN))    ITSM Tools job openings in WI Jobs List Help Desk II - 96602 - SP Create date: 09-Dec-2021 start date:01/03/2022 End date:06/17/2022 submission deadline:12/15/2021 4:00:00 PM client info : UW Whitewater Description: This position works under the general supervision of the Workstation Operation Lead and performs a variety of technology and .... (This job is for - Help Desk Troubleshoot Jobs in WI Whitewater Consultant - (in Whitewater, WI)) (Analyst: ITSM Tools, Inventory, Business Analysis, in Madison, WI)

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