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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Cloud MICROSOFT WINDOWS A+ Specialist
(Jobs in Conyers, GA)
 
Requirement id 158581
Job title Specialist
Job location in Conyers, GA
Skills required TCP/IP Networks, A+ Certification, Cloud, MICROSOFT WINDOWS A+
Open Date 30-Jun-2026
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Specialist: TCP/IP Networks, A+ Certification, Cloud, MICROSOFT WINDOWS A+

Start Date:07/20/2026
End Date:07/08/2026

Submission Deadline:06/30/2027

Client:DDS

Note:

*Agency Interview Type:In Person Only

*Work Arrangement:Onsite

*Must Be Local to Metro Atlanta*

**Professional certification (e.g., A+, Network+, Cloud+ or equivalent) MUST UPLOAD CERTIFICATION***

Description:

This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems).

Experience providing operations support to triage production incidents and engage with respective partners to restore services and post incident review to prevent future occurrences.

This position will require an individual who is willing to continuously learn and remain current and knowledgeable about emerging IT technologies

Duties and Responsibilities:

• Maintaining cost-efficient, scalable cloud environments for the organization.

• Understanding business objectives of the company and creating cloud-based solutions to facilitate those objectives.

• Designing, building, and maintaining internal cloud applications for the organization.

• Keeping up to date on best practices in cloud computing and making improvements to the cloud infrastructure of their company or organization.

• Making hardware and software recommendations for the organization, based on needs of the project and organization.

• Experience in automation and provisioning technologies, such as AWS CLI and Terra form.

• Monitors Service Now ticket queue, responds to tickets in a timely manner and provides follow-up with end users.

• Provides customer support in supporting software, configurations, and business submission processes.

• Looking for ways to improve operations within company to digitize common tasks.

• Keeping data leakage and downtime to an absolute minimum.

• Assists other members of the IT Infrastructure team.

• Monitors ticket activities and provide escalation when needed.

• Troubleshoot and support PC, laptop (Win 10/11), scanners and local and network printers, google print, chrome boxes and other field system support.

• May act as an administrator or agency subject matter expert for lobby management software or other DDS applications as needed.

Minimum Qualifications:

Bachelors degree from an accredited college or university in a related field such as computer and information technology, computer science, software engineering AND three years of related experience.

OR

Associates/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five years of related experience.

OR

One year of experience at the lower-level IT Support Specialist 2 or position equivalent.
Competencies Needed

• 2-3+ years providing IT support and management experience

• Professional certification (e.g. A+, Network+, Cloud+ or equivalent)

• Experience with using Service Now.

• Ability to present ideas in business-friendly and user-friendly
language.

• Excellent communication and interpersonal skills are essential. Must be
a result and goal-oriented individual with the persistence and patience
necessary to work effectively with a variety of internal and external
constituencies.

• Must have the ability to detect emerging trends and make recommendations for change.

• Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating syste
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 158581 while calling.
 
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(Specialist: TCP/IP Networks, A+ Certification, Cloud, MICROSOFT WINDOWS A+ in Conyers, GA)
     
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