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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Java Perl JavaScript PHP LAMP HtmlXhtml HTML5 ServiceNow Administration ServiceNow Co
 
Requirement id 46629
Job title Tech Lead
Job location in Washington, DC
Skills required Java, Perl, JAVA SCRIPT, PHP LAMP HtmlXhtml HTML5 ServiceNow Admi
Open Date 16-Jun-2015
Close Date
Job type Contract
Duration 3 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Tech Lead: Java, Perl, JAVA SCRIPT, PHP LAMP HtmlXhtml HTML5 ServiceNow Admi

NOTE : START DATE : 06/16/2015

END DATE : 09/30/2015

SUBMISSION DEADLINE : 06/22/2015

CLIENT INFO : Comsys

Description:
**US Citizens or Green Card ONLY**


IT Service Excellence professionals manage, monitor and report the technology and services, and the business services they impact. It allows operations to manage and observe the health of IT services as well as ensure that business service levels under-pinned by IT service levels are always in a state of compliance and made visible to stakeholders along with IT spend levels.

Service Tool Enablement professionals provide skills and experience related to designing the technology architectures aligned with the service delivery objectives and process models to ensure service management capabilities have the right tools for the job. Experience with the implementation of tools and solutions for service delivery and operational improvement.

A professional in this role will have the following responsibilities:
Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems.
Understands the strategic direction set by management as it relates to team goals.
Uses judgment to determine solution and seeks guidance on complex problems.
Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client Determines methods and procedures on new assignments with guidance
Key Responsibilities may include:

Candidates will demonstrate skills in areas for the administration, development, documentation and technical support of the Service-Now platform. This position will vary in the scope of project responsibilities; however generally this position will focus on designing and delivering technical solutions that are developed on the ServiceNow platform.

Duties may include:
Providing software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third party software integrations
Obtain and analyze business requirements and develop technical/function requirements
Develop, design and rollout new applications modules, workflows and catalog requests
Candidates should demonstrate experience in the following areas:
Enablement of Human Performance elements of solutions that deliver client value
Design and delivery of technical solutions based on the ServiceNow platform
Generating detailed documentation
Basic Qualifications:
4 or more years of general IT background
A minimum of 1 year of experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool
Experience should include scripting, tool configuration, design work, technical configuration, and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Request
1 year of experience working with or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5
Preferred Skills:
Working knowledge of Linux operating system any of the following database types MySQL or Oracle
Understanding of Change Management, Configuration Management, and Release Management as it relates to ITIL
Experience managing relationships, operating procedures and service level agreements with clients and coworkers
Supporting Service Management tool suites including HP, BMC Remedy, CA, and ServiceNow
Customer Relationship Management experience
ITIL Foundations Certification
Web site design and human computer interaction
BMC Remedy ad
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 46629 while calling.
 
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(Tech Lead: Java, Perl, JAVA SCRIPT, PHP LAMP HtmlXhtml HTML5 ServiceNow Admi in Washington, DC)
     
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