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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
Java PERL Shell Script PLSQL Analyst
(Jobs in CHICAGO, IL)
 
Requirement id 64070
Job title Analyst
Job location in Chicago, IL
Skills required SQL, Application Support, Java, PERL Shell Script PLSQL
Open Date 14-Sep-2017
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Analyst: SQL, Application Support, Java, PERL Shell Script PLSQL

Start Date : 09/25/2017
End Date : 09/24/2018
Submission Dead Line : 09/20/2017
Description :


Experis is hiring a SQL Application Support Analyst for an initial 12-18 month contract to hire position with our Chicago, IL client.

RESPONSIBILITIES:
To provide 2nd level Application Support for a wide range of applications working within a global organization. The successful candidate will need to be energetic, hardworking and willing to take full ownership of issues that arise; ensuring issues are resolved from start to finish. You will be working on tier 1 application and must be able to think quickly and deal with pressure at all times. SQL KNOWLEDGE AND EXPERIENCE IS A MUST!



Tasks:
Troubleshooting/Resolving Application issues
Following escalation processes, incident and problem management of issues at all times
Create and keep documentation current on all applications supported.
Understanding and working with internal partners on improving processes and making applications reliable.
Understanding end to end management of specific projects (if applicable)
Transfer of knowledge to the rest of the team at all times to ensure follow the sun support
Liaising with other branches in EMEA/NA/APAC to improve teamwork
Some out of hours support may be necessary, including weekends. (maybe short notice)
Creating daily issue tickets and populating with all required info including resolution steps
Creating and maintaining all incident/problem tickets
Other duties and/or projects, as assigned
Ability to communicate issues/ resolutions with internal partners, showing proper customer service skills (define expectations of customer service skills as professionalism, courtesy, understanding of issue, teamwork, etc.)
Ability to work with IT partners on issues and resolutions. Pressing for improvements and resolution updates.

Responsibilities:

Ensuring the highest level of service for the above tasks at all times and following escalation process in place.
Responsibility for ensuring that you are fully aware of and adhere to internal Policies that relate to you, your business or other businesses for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. Golden rules, security policies and regulatory requirements) in a timely manner.
Responsibility for managing, controlling, preparing and escalating risk within the scope of your position.
Responsibility for reading, understanding and complying with the Companys Conduct and Standards and corresponding regulations. You will be notified of changes to policies in a timely manner through announcements and/or intranet updates.
Act with integrity and due skill, care and diligence in carrying out your duties. Your actions should always be able to satisfy high standards of scrutiny.
Observe proper standards of market conduct. Responsibility to ensure that you take reasonable steps to be fully aware of, understand and comply with all regulatory requirements from all regulatory bodies that are applicable to your business.
Responsible for attending daily whiteboard sessions and being prepared with updates on problem tasks or incidents when applicable.
Responsible for preparing and complete turnover with support teams in other regions, both written and verbal

SKILLS AND EXPERIENCE NEEDED:

Skills:

Solid knowledge of SQL a MUST, java and Linux a plus
Operating Systems - Windows/Linux skills
Scripting languages Shell ,Perl, Java, XML, Net, SQL, PL SQL
Web Tools IIS, Tomcat, Apache
Knowledge of clearing systems/market technology
Troubleshooting skills

Experience:

Minimum 3 years experience within an application support role
Familiarity with Follo
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 64070 while calling.
 
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(Analyst: SQL, Application Support, Java, PERL Shell Script PLSQL in Chicago, IL)
     
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