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Executive Order 11246, Section 503 & VEVRAA EOE, including disability/vets
JavaScript UI/UX ServiceNow Modules SOAP Developer
(Jobs in Nashville, TN)
 
Requirement id 156296
Job title Developer
Job location in Nashville, TN
Skills required JAVA SCRIPT, Flow Designer, UI/UX, ServiceNow Modules SOAP
Open Date 11-Dec-2025
Close Date
Job type Contract
Duration 12 Months
Compensation DOE
Status requirement ---
Job interview type ---
Apply
   Email Recruiter: coolsoft
Job Description Developer: JAVA SCRIPT, Flow Designer, UI/UX, ServiceNow Modules SOAP

Start date : 12/18/2025

End Date : 12/31/2026

Submission deadline : 12/15/2025 by 8:00 A.M. CST

Client Info : Tennessee Department of Human Services (TN-DHS)

Note:

* Remote

* Resume, preferably in .docx format. Please ensure the resume is entirely correct and verified (will be vetted by SCS) and free of spelling and grammatical errors.

* Photo ID of candidate. If the current location is not on the ID please note why. Current location must be shared.

* Visa document. This must be sent if the candidate is a Visa Holder.

Description :

We are looking for a ServiceNow Developer with strong expertise in Customer Service Management (CSM) and/or Public Sector Digital Services (PSDS). This role will focus on designing, configuring, and delivering solutions that improve citizen services, streamline case management, and support digital transformation initiatives in the public sector.

Key Responsibilities:

• Solution Design & Development
o Configure and customize ServiceNow CSM and PSDS applications to meet public sector requirements.
o Develop workflows, case lifecycles, business rules, and integrations with external government systems.
o Build portals and self-service experiences tailored for citizens and government staff.
• Implementation & Delivery
o Collaborate with stakeholders to gather requirements and translate them into technical solutions.
o Implement proactive service delivery features to improve citizen engagement and transparency.
o Ensure scalability, maintainability, and compliance with government standards.
• Integration & Support
o Integrate ServiceNow with legacy systems, CRM, ERP, and external data sources.
o Provide ongoing support, troubleshooting, and enhancements for CSM and PSDS modules.
o Maintain documentation of configurations, customizations, and processes.
• Governance & Best Practices
o Adhere to ServiceNow development standards and coding best practices.
o Ensure compliance with public sector security, accessibility, and data privacy regulations.
o Participate in code reviews and contribute to continuous improvement initiatives.

Skills & Qualifications:

• Hands-on experience with ServiceNow CSM and/or PSDS modules.
• Strong knowledge of ServiceNow architecture, modules, and integrations (REST, SOAP, etc.).
• Proficiency in JavaScript, Glide API, Flow Designer, and Integration Hub.
• Experience with platform security, including user access management and compliance.
• Experience with Service Portal development and UI/UX customization.
• 3+ years of ServiceNow development experience.
• Experience integrating ServiceNow with third-party applications (REST/SOAP APIs).
• ServiceNow platform upgrades and health scans are a plus.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA).
• Experience in Agile/Scrum environments.
• Knowledge of public sector service delivery models and citizen engagement strategies.
 
Call 502-379-4456 Ext 100 for more details. Please provide Requirement id: 156296 while calling.
 
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(Developer: JAVA SCRIPT, Flow Designer, UI/UX, ServiceNow Modules SOAP in Nashville, TN)
   
 
     
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